高级客户经理

We are seeking an experienced Senior Account Manager to join a fast-growing, U.S.-based digital marketing organization. In this client-facing role, you will own strategic relationships, guide cross-functional teams, and ensure exceptional delivery across multiple client accounts. If you thrive in a fast-paced agency environment and enjoy turning marketing performance into meaningful business conversations, we'd love to hear from you.
Duties / Task to perform

• Serve as the primary point of contact for a portfolio of client accounts across multiple industries.

• Build and maintain trusted relationships with client stakeholders and internal teams.

• Lead performance reviews, strategic planning sessions, and client presentations.

• Manage day-to-day account communications and operational priorities.

• Coordinate internal specialists to ensure projects are delivered on time and meet client expectations.

• Monitor campaign performance across paid media, SEO, creative, web development, and digital marketing initiatives.

• Identify risks early and collaborate with delivery teams to implement effective solutions.

• Maintain accurate project documentation and account records using project management tools.

• Develop strategic account growth plans and review business opportunities with clients regularly.

• Identify opportunities for upselling and expanding client services to support long-term business growth.

• Represent the organization professionally in every client interaction.

Requirements

• 5+ years of experience in a client-facing role within a digital marketing or performance marketing agency.

• Proven experience managing multiple mid-to-large client accounts simultaneously.

• Strong understanding of Google Ads (Search, Display, Performance Max), Programmatic advertising (DV360), Paid Social (Meta, LinkedIn, etc.), SEO strategies.

• Perform creative development and basic marketing automation.

• Experience advising on web development and landing page optimization projects.

• Outstanding verbal and written communication skills.

• Strong strategic thinking and analytical abilities.

• Excellent organizational and project management skills.

• Ability to make sound decisions in a fast-paced environment.

• Collaborative mindset with a proactive, solution-oriented approach.

• Proficiency with Google Workspace, Microsoft Office, CRM platforms, and project management tools such as Monday.com, Asana, or HubSpot.

• Experience with performance creative strategy and creative testing frameworks.

• Familiarity with marketing automation platforms such as Klaviyo, HubSpot, or Mailchimp.

• Experience supporting clients in highly competitive or regulated industries such as e-commerce, legal services, or consumer products.

Schedule: Monday through Friday, 9:00 AM – 5:00 PM (GMT -5:00, Bogotá, Lima)
Benefits

• Fully remote work environment

• Stable, long-term collaboration

• Clear scope of responsibilities and structured workflows

• Training and onboarding support

• Opportunity to work with international teams

• Exposure to modern tools and professional processes

• Supportive and collaborative work culture

• Opportunity for skill development and career growth

📌 Before You Apply, Please Read:
At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:
⏰ These are professional roles with set schedules defined by the client.
Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.
🤝 You will be part of the client’s team.
You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.
📈 KPIs and goals matter.
Your performance will be measured to ensure alignment with client expectations and project objectives.
🧑‍🏫 Training may be required.
You might need to complete training to fully understand your role, tools, and client processes.
🎯 Commitment and responsibility are essential.
We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.
🚀 Ready to grow your career with us?
Apply only if you are ready to commit, learn, and take ownership of your role.
Originally posted on Himalayas