关键客户经理
Key Account Manager
This is a remote position.
Do you build client relationships that last? Can you spot growth opportunities before anyone else does?
If you’ve got a head for business and a heart for people, ourKey Account Manager role at CUBE84could be exactly what you’ve been looking for.
What you’ll do:
Be the face of CUBE84 for our key clients
- Own and manage relationships with some of our most valued accounts.
- Go beyond project management — build deep trust, understand client goals intimately, and be their go-to advisor.
- Make regular check-ins, strategic conversations, and a commitment to customer success a part of your everyday rhythm.
- Ensure that every conversation and interaction with you addstremendous valueto the client — you’re not just responsive, you’re indispensable.
Drive growth, not just retention
· You know how to listen for opportunities — whether it’s a service they haven’t tapped into or a challenge they haven’t solved yet.
- You’ll identify where we can add more value, pitch smart solutions, and work closely with internal teams to make it happen.
- Your background in Salesforce delivery means you can spot real potential — and speak the client’s language.
Think globally, act personally
· Most of your clients will be in the US. You’ll understand their unique business dynamics and ensure we’re not just delivering work — we’re delivering impact.
- You’ll need a validUS visaand the willingness totravel once a quarterto strengthen these relationships in person.
Bring clarity, structure, and a client-first mindset
· You’ll keep account plans up to date, share insights regularly with our leadership, and make sure we’re always one step ahead.
- Working with our delivery, pre-sales, and leadership teams, you’ll align priorities and ensure every engagement is a win for the client — and for us.
Requirements
You’ll thrive in this role if you have:
· Overall 10+ years of experience, with at least 5–8 years specifically inSalesforce deliveryandaccount management
- A demonstrated ability to sell within existing accounts, uncovering new opportunities through strategic engagement
- A solid understanding of Salesforce Clouds and how they translate into business value
- Strong communication and storytelling skills, with the ability to influence both internal and client-side stakeholders
- A proactive approach, strong organizational skills, and a strategic mindset focused on long-term success
- Are experienced in building account growth strategies and account planning frameworks
- Have exposure to cross-functional collaboration across delivery and sales
- Bring a consultative approach to client engagement, with a focus on long-term partnership building
Bonus points if you:
· Have managed multi-year enterprise accounts or clients with global operations
- Are familiar with usage-based or subscription-based business models
- Have ledExecutive Business Reviews (EBRs)or Quarterly Planning sessions with C-level stakeholders
- Have worked in ahigh-growth consulting environmentwhere agility and structure need to coexist
Have experience in drivingrenewals, upsells, crosssells and expansionsas part of your core responsibilities
Originally posted on Himalayas