学习运营专员
Learning Operations Specialist
**汇报对象：营收运营副总裁**
**地点：美国远程办公**
**薪资范围：8万美元至9万美元基本工资，加上奖金和股权**
**我们做什么：**
Huntress是一支完全远程的全球团队，由充满热情的专家和有道德的“硬汉”组成，致力于打破网络安全的障碍。无论是创建专门的安全解决方案、追踪黑客，还是影响我们的社区，我们的员工都超越常规，改变安全游戏规则并带来真正的改变。
由前国家安全局（NSA）网络操作员于2015年创立，Huntress为所有企业而非仅1%的企业提供企业级、完全拥有和管理的网络安全产品，价格相当于可负担的SaaS应用。Huntress的优势在于我们的“一个团队”理念：我们的技术是为行业领先的网络安全运营中心（SOC）设计的，并且从不与我们的服务分离。
我们保护全球超过400万个终端和700万个身份，为资源不足的IT团队提供与其同样努力的保护。只要黑客还在攻击，Huntress就会持续追踪。
**你将做什么：**
你是保持学习和准备引擎运转的人。在这个职位上，你确保正确的培训在正确的时间传达给正确的人，每个项目都设置清晰，并且随着业务增长，其背后的系统始终保持有序。你重视学习者的体验，因为小的运营疏漏是最容易破坏信任的事情。
你对准确性、执行力以及准备工作的实际完成情况有着强烈的成果导向。你将与准备团队和专业团队紧密合作，将批准的内容转化为易于查找、完成和衡量的实时项目。你通过建立结构来帮助销售、经理和内容负责人更快地行动，而不会制造更多混乱。
**职责：**
- 通过构建和维护学习路径、任务、小组、认证和评估，管理Mindtickle、LMS和其他准备工具。
- 保持收入准备日历的有序，确保培训启动、注册流程、导师协调和学习者沟通按时准备好。
- 发布已批准的学习内容，并保持命名规范、元数据、版本控制、过期、归档和内容卫生方面的高标准。
- 通过任务、提醒和完成情况管理必要的学习内容。
查看英文原文
**Reports to: VP, Revenue Operations**
**Location: Remote US**
**Compensation Range: $80,000 to $90,000 base plus bonus and equity**
**What We Do:**
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.
Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.
We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.
**What You’ll Do:**
You are the person who keeps the learning and readiness engine running. In this role, you make sure the right training reaches the right people at the right time, that every program is set up cleanly, and that the systems behind it stay organized as the business grows. You give a $h*t about the learner experience because the small operational misses are the things that break trust fastest.
You are outcome-obsessed about accuracy, follow-through, and whether readiness work actually happens. You will partner closely with Readiness and specialist teams to turn approved content into live programs that are easy to find, easy to complete, and easy to measure. You also give more than we take by building structure that helps sellers, managers, and content owners move faster without creating more chaos.
**Responsibilities:**
- Administer Mindtickle, the LMS, and related readiness tools by building and maintaining learning paths, assignments, cohorts, certifications, and assessments.
- Keep the Revenue Readiness calendar organized and ensure training launches, enrollment workflows, facilitator coordination, and learner communications are ready on time.
- Publish approved learning content and maintain strong operational standards for naming conventions, metadata, versioning, expiration, archiving, and content hygiene.
- Manage required learning through assignments, reminders, completions, certifications, and follow-up so the right audiences stay on track.
- Support onboarding administration by placing new hires into the right role-based learning paths and tracking progress against readiness milestones.
- Produce recurring readiness reporting and dashboards that highlight completion, proficiency, gaps, and areas where follow-up is needed.
- Use AI tools in practical day-to-day ways to speed up learner communications, summarize inputs, and reduce repetitive administrative work with good judgment.
**What You Bring To The Team:**
- 3+ years of experience in learning operations, enablement operations, program coordination, LMS administration, or a similar operational role.
- Hands-on experience administering a learning platform and building learning paths, assignments, cohorts, certifications, and reporting that support scalable programs.
- Strong project and operational management skills, with the ability to juggle multiple schedules, deadlines, stakeholder requests, and recurring programs without losing detail.
- A sharp eye for accuracy and learner experience, with the discipline to catch the small issues that can create confusion, missed training, or broken trust.
- Comfort working with data to track completion, readiness, certification, and program effectiveness, then turn that information into clear follow-up actions.
- The ability to work cross-functionally with subject-matter experts while maintaining standards, timelines, governance, and clean operational processes.
- Comfort using AI to work faster and smarter in your own workflows, while applying sound judgment to accuracy, clarity, and follow-through.
**What We Offer:**
- 100% remote work environment - since our founding in 2015
- Generous paid time off policy, including vacation, sick time, and paid holidays
- 12 weeks of paid parental leave
- Highly competitive and comprehensive medical, dental, and vision benefits plans
- 401(k) with a 5% contribution regardless of employee contribution
- Life and Disability insurance plans
- Stock options for **all** full-time employees
- One-time $500 reimbursement for building/upgrading home office
- Annual allowance for education and professional development assistance
- $75 USD/month digital reimbursement
- Access to the BetterUp platform for coaching, personal, and professional growth
_Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are._
_We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status._
_We do discriminate against hackers who try to exploit businesses of all sizes._
**Accommodations:**
_If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to_ [_accommodations@huntresslabs.com_](mailto:accommodations@huntresslabs.com) _. Please note that non-accommodation requests to this inbox will not receive a response._
__Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our [Candidate Privacy Notice](https://trust.huntress.com/?itemUid=47f0a941-b86f-4864-a0d0-a224a34cfd57&source=click) for more details on our practices and your data privacy rights.__
**#BI-Remote**