执行助理 / 内容与运营负责人
Executive Assistant / Content & Operations Lead
Overview
Rocket Resume 是一家成立于 2018 年的在线简历制作平台，目前正通过一个新的子公司 Ship Crew 转向服务 B2B 客户，该子公司将负责构建并提供 Rocket Resume 运行所需的服务。创始人 Steve 是一名工程师背景，专注于产品和增长，需要一位执行助理能够快速接管他的邮件和行政工作，然后逐步承担 SEO 内容执行、一个小的内容团队以及为一家完全远程、全球分布的公司提供轻量级运营。
关键职责
阶段 1 —— 执行支持（前两周优先）
• 接管创始人的邮件收件箱 —— 学习他的语气和风格，分类、起草并发送回复，并跟进以确保没有遗漏
• 管理他在跨多个时区的分布式全球团队中的日程安排
• 帮助建立一个简单的系统（最好是 AI 辅助）来处理纸质邮件和低优先级的邮件事项
持续职责 —— SEO、内容与运营（核心职责）
• 主导积极的 SEO 内容路线图执行 —— 研究搜索关键词，撰写大量针对特定关键词的高质量优化博客内容，例如“简历制作工具”
• 组建并管理一个小的内容创作者团队（通常是国际化的），在不直接由创始人管理每篇内容的情况下扩大内容生产规模
• 测试并管理除搜索之外的有机增长渠道（如 Pinterest、相关在线社区和群组），以提升内容流量
• 采用自主、以解决方案为导向的方法 —— 提出并建立流程，而不是等待被明确指示做什么
• 定期（包括每月一次会议）代表创始人与客户支持团队沟通，因为目前该职能监督较少
• 提供轻量级项目管理支持 —— 协调 CMO、内容撰稿人和其他贡献者，确保各项计划顺利进行
• 每天使用 AI 工具（Claude、ChatGPT 等）自动化邮件、内容和工作流程中的重复任务
个人支持（根据需要较轻）
• 在创始人偶尔需要时协助旅行规划和协调
• 在出现家庭事务或杂务时提供支持
使用的工具与系统
• Slack（主要团队沟通工具 —— 团队跨时区异步协作），Stripe
• Rocket Resume 网站上的博客/CMS
查看英文原文
Overview
Rocket Resume is an online resume-building platform founded in 2018, currently pivoting to also serve B2B customers through a new sister company, Ship Crew, which will build and provide the services Rocket Resume runs on. The founder, Steve, is an engineer by background who is deeply focused on product and growth, and needs an Executive Assistant who can take email and admin off his plate quickly, then grow into owning SEO content execution, a small content team, and light operations for a fully remote, globally distributed company.
Key Responsibilities
Phase 1 — Executive Support (first 2 weeks priority)
• Take ownership of the founder's email inbox — learning his voice and tone, triaging, drafting and sending responses, and following up so nothing falls through the cracks
• Manage his calendar and scheduling across a distributed, global team spanning multiple time zones
• Help build a simple system (ideally AI-assisted) for processing physical mail and lower-priority inbox items
Ongoing — SEO, Content & Operations (core of the role)
• Own execution of an aggressive SEO content roadmap — researching search terms, briefing and producing high volumes of targeted, well-optimized blog content aimed at ranking for terms like "resume builder"
• Build and manage a small team of content writers/creators (often international) to scale content production without the founder managing each piece directly
• Test and manage organic growth channels beyond search (e.g. Pinterest, relevant online communities and groups) to drive traffic to content
• Take a self-directed, solutions-first approach — proposing and building processes rather than waiting to be told exactly what to do
• Check in regularly (including a monthly meeting) with the customer support team on the founder's behalf, since this function currently runs with minimal oversight
• Support light project management — coordinating with the CMO, a content writer, and other contributors to keep initiatives on track
• Use AI tools (Claude, ChatGPT, etc.) daily to automate repetitive tasks across email, content, and workflows
Personal Support (lighter, as needed)
• Help with occasional travel planning and coordination for the founder
• Support with household logistics or errands as they come up
Tools & Systems in Use
• Slack (primary team communication — team works async across time zones), Stripe
• Blog/CMS on the Rocket Resume website; no formal SEO tooling or content workflow in place yet — this role will help build it
• AI tools (Claude, ChatGPT) integrated into daily workflows
Company & Team Context
• Fully remote, always-on team: head of engineering (Australia), engineers (Central America), engineering contractors (Poland), design firm (Ukraine), customer support (Jamaica/Bahamas), and marketing (US-based)
• Business is subscription-based (short low-cost trial converting to a monthly or annual plan); growth is driven almost entirely by search, not social/brand discovery
• Company is currently rebuilding its website and expanding from B2C into B2B, with a strong focus on global reach and conversion-rate optimization
Ideal Candidate Profile
• Minimum 3–4 years of experience as an Executive Assistant, with meaningful exposure to SEO, content, or marketing operations
• Startup background preferred over strictly corporate/process-heavy environments — comfortable with ambiguity and building process from scratch
• Self-directed and solutions-oriented — able to propose and run with a plan rather than needing detailed direction on every task
• Comfortable owning and eventually managing a small team of content writers/creators
• Working knowledge of how SEO for search engines (not just social media) actually works — keyword research, on-page content strategy, ranking factors
• Comfortable adopting AI tools as part of daily workflow, ideally with concrete examples of using AI to automate inbox, content, or operational tasks
• Strong communicator, able to interface confidently with a CMO, content writers, engineers, and customer support across time zones
• Trustworthy and discreet, able to build rapport quickly with a founder who prefers to delegate gradually as trust is established
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