作者专家与成功总监
Director, Author Expertise & Success
**职位描述：**
Pluralsight的作者是我们最大的竞争优势。他们的专业知识推动了我们的学习体验，塑造了我们对技术的观点，并在全球范围内建立了客户信任。
**作者专家与成功总监** 负责加深我们全球作者社区的参与度，同时提升他们在公司内部和市场上的知名度和影响力。这位领导者将制定战略，加强作者与Pluralsight的联系，扩大他们与客户和潜在客户的交流，并确保作者的见解能为未来的学习体验提供支持。
在这个职位上，你将领导作者沟通、参与计划和社区活动，管理我们最杰出的作者（作者院士），并与市场、销售、客户成功、产品和学习体验团队合作，使作者的专业知识成为Pluralsight的显著优势。
### **你将致力于成为什么样的人：**
- 你喜欢学习，并乐于接受新的做事方式。
- 你不害怕做真实的自己，勇于尝试、犯错并从中学习，提出问题或表达你的担忧。
- 在沟通时，你具备自我意识，见解深刻且积极主动。
- 你相信持续改进，并会主动向他人寻求反馈。
### **你将负责的工作：**
- 制定并执行Pluralsight的作者成功与参与策略，明确并交付一个有吸引力的作者价值主张，以吸引、参与、培养并留住世界级的全球技术专家社区。
- 提升Pluralsight作者的专业性，创造可扩展的机会，使他们成为客户、潜在客户和更广泛技术社区中的可信声音。领导并发展作者院士计划，将Pluralsight最杰出的技术专家培养成战略顾问、面向客户的倡导者和有影响力的行业声音，同时确保他们的工作与业务目标、学习体验和市场影响保持一致。
- 通过创建计划、社区、认可机制、反馈系统和活动，实现大规模的作者参与，增强归属感，加深与Pluralsight的关系，并确保作者的见解影响学习策略和体验。
- 领导作者沟通与体验的战略，提供清晰、透明且富有吸引力的沟通内容，增强信任，强化作者与Pluralsight之间的关系。
查看英文原文
**Job Description:**
Pluralsight's authors are our greatest competitive differentiator. Their expertise powers our learning experiences, shapes our point of view on technology, and builds credibility with customers around the world.
The **Director, Author Expertise & Success** is responsible for deepening the engagement of our global author community while elevating the visibility and influence of their expertise across the business and in the market. This leader develops the strategy that strengthens authors' connection to Pluralsight, amplifies their voices with customers and prospects, and ensures author insights help inform future learning experiences.
In this role you'll lead author communications, engagement programs, and community events, manage our most distinguished Authors (Author Fellows) and partner across Marketing, Sales, Customer Success, Product, and Learning Experiences to make author expertise a defining advantage for Pluralsight.
### **Who you’re committed to being:**
- You enjoy learning and are open to new ways of doing things.
- You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.
- When communicating you are self-aware, insightful, and proactive.
- You believe in continuous improvement and request frequent feedback from others.
### **What you’ll do:**
- Develop and execute Pluralsight's Author Success & Engagement strategy, defining and delivering a compelling Author Value Proposition that attracts, engages, develops, and retains a world-class global community of technology experts.
- Elevate the expertise of Pluralsight authors by creating scalable opportunities that position them as trusted voices with customers, prospects, and the broader technology community. Lead and evolve the Author Fellows program, developing Pluralsight's most distinguished technology experts into strategic advisors, customer-facing evangelists, and influential industry voices while aligning their work with business priorities, learning experiences, and market impact.
- Build meaningful author engagement at scale by creating programs, communities, recognition initiatives, feedback mechanisms, and events that foster belonging, deepen relationships with Pluralsight, and ensure author insights influence learning strategy and experiences.
- Lead the strategy for author communications and experiences, delivering clear, transparent, and engaging communications that strengthen trust, reinforce connection, and create a consistent, high-quality experience throughout the author lifecycle.
- Partner cross-functionally to integrate author expertise into the business, enabling Sales, Customer Success, Marketing, Product, and Executive Leadership to leverage author credibility in strategic customer engagements, executive conversations, thought leadership, and revenue-generating initiatives.
- Lead, coach, and develop a multidisciplinary team spanning senior communications and community managers, creative professionals, and distinguished Author Fellows, cultivating a high-performing team that combines operational excellence, creativity, and deep technical expertise to deliver measurable business impact.
### **Experience you’ll bring:**
- Strong strategic communication skills with the ability to shape compelling narratives, executive messaging, and thought leadership.
- Experience partnering across Marketing, Sales, Customer Success, Product, and Executive Leadership to deliver cross-functional initiatives.
- A strategic mindset balanced with operational excellence—you can define vision while ensuring flawless execution.
- Strong understanding of technology and emerging trends, particularly within AI, cloud, cybersecurity, software development, and enterprise technology.
### **Requirements:**
- 10+ years of professional experience in communications, community management, public relations, or a related field.
- 6+ years of management or leadership experience.
- Experience operating in a product organization with a deep appreciation for the strategic role that content and human expertise play in creating customer value, competitive differentiation, and business growth.
- Demonstrated success partnering with senior subject matter experts, thought leaders, or influential contributors whose impact extends beyond traditional management structures.
- **This is a remote role;** however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility.
### **Why you’ll love working here:**
- We work in a blended environment that supports collaboration, flexibility, and connection across teams.
- We are mission-driven, shaping the future of tech upskilling and delivering impact that matters.
- We foster a culture of inclusion and belonging, where everyone can contribute and thrive.
- We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose.
- Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more.
### **About us:**
Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.
### **Physical Requirements:**
This role is primarily performed in an office or home office setting and involves standard computer-based work.
### **EEOC & Accommodations Statement:**
**Bring yourself.** Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws.
If you need an accommodation to apply, interview, or perform essential job functions, please visit the [bottom of our website](https://www.pluralsight.com/careers) to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our [DEIB Report](https://www.pluralsight.com/about/diversity-and-belonging).
### **Pay Transparency:**
The annual US base salary range for this role is $148,200 - $195,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply.
Applications must be submitted within 90 days after the initial posting date to be considered.
### **Recruiting Scam Notice:**
Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.
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