神经科学罕见疾病客户经理 (NRD-AM)

From the beginning, Genentech has been a team of highly dedicated, passionate individuals. We are a place where people are united around a single purpose and an ambitious vision. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs. Our goal is to compel the customer to act on behalf of their patients while showing great commitment to the rare disease community, whose support is key.  Utilizing innovative methods to identify patients who may benefit from treatment, we must take a highly strategic approach to patient access while assisting patients and their caregivers to navigate the healthcare system.

**The Opportunity:**

As a Neurological Rare Disease Account Manager you will manage and develop long-term relationships with physicians and other customers for the customer accounts in the assigned territory.  As such, you will represent the assigned GNE brand(s) and their approved indications; helping external customers such as physicians, nurses, etc. learn about the clinical information of the assigned GNE brand(s) in relation to the applicable therapeutic area/disease state.  You will also be responsible for supporting healthcare provider offices with access and reimbursement support.

- Serve as the primary point of contact for healthcare providers, specialty pharmacies, patients/caregivers, and patient advocacy team members, addressing their clinical, educational, and business needs to support improved patient outcomes and quality of care.

- Proactively identify and develop solutions for complex or critical accounts within and across therapeutic area ecosystems, collaborating with internal and external experts to achieve these goals.

- Deliver education to healthcare providers regarding product information, appropriate use, and dosing based on FDA approved guidelines. Triage to US Medical Affairs experts as needed.

- Engage with specialty pharmacies to highlight the value proposition of the Therapeutic Area and conduct periodic business reviews to gain insights and identify opportunities.

- Provide patients/caregivers and patient advocacy group members with information and resources to empower and encourage their active participation in healthcare decisions. Address product acquisition, supply matters, and ensure product access through education on coverage, reimbursement, and patient assistance programs. Communicate patient-specific access issues and trends to territory partners while maintaining patient confidentiality. Lead by exemplifying our Operating Principles in all aspects of work.

- Collaborates with Partnership and Access Liaison (PAL) to develop comprehensive local geography business plans, while working proactively with PAL and Case Manager roles to ensure a positive end-to-end experience for HCPs, patients, and caregivers.

**This is a field based role, the territory will cover Minnesota / North Dakota Iowa / Nebraska / South Dakota Ecosystems. It is preferred that candidates live in the territory for consideration.**

**Who You Are:**

- Business, Scientific or Clinical degree, Bachelor’s degree level at minimum

- 6 or more years’ experience working in a sales role with HCPs

- Deep understanding of healthcare practitioners' clinical and business goals and challenges to drive demand at the point of care.

- Coach and mentor other TAMs within the ecosystem, utilizing outstanding interpersonal, presentation, influencing, and negotiation skills.

- Proven track record of solving unusually complex problems using multiple dynamic sources of information, while meeting or exceeding objectives and goals.

**Preferred Qualifications:**

- Reimbursement experience is strongly preferred

- Neuroscience, rare disease and/or orphan experience

- Ability to attend Advocacy Events

- Work with Advocacy Groups

- Previous experience in achieving specific brand performance plans or other financial targets

**Relocation Benefits are not available for this role.**

This is a field-based position.  Overnight travel may be required. This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role. As a result, Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business.

The expected salary range for this position based on the primary location of Minnesota is $137,500.00 – $255,300.00.  **Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.** This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role. This position also qualifies for the benefits detailed at the link provided below.

[Benefits](https://roche.ehr.com/default.ashx?CLASSNAME=splash)

#LI-CY1

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form [Accommodations for Applicants](https://docs.google.com/forms/d/e/1FAIpQLSdZWlsbfQOvFVIQgHE_iDzWUTlhZvj6FytIzjS7xq6IGh1H5g/viewform).