战略运营负责人
Principal, Strategic Operations
### **关于我们：**
Monarch 是一个功能强大的一站式个人理财平台，旨在让复杂的财务变得简单。自 2021 年推出以来，我们已成为用户和专家推荐的首选个人理财应用。我们的目标是让财务不再令人焦虑，让用户专注于真正重要的事情。
我们是一支务实的团队，由经验丰富的创业者领导，他们热衷于帮助会员实现财务目标。我们专注于打造人们喜爱的产品，并不断寻找能让我们做得更好的优势。AI 是我们运营的核心：团队中的每个人都将 AI 作为合作伙伴，以提升判断力、加快速度并拓展可能性。我们不追求工具的精通，而是追求熟练度和好奇心。重要的是，AI 已经是你日常工作的一部分，并且你正在不断提升自己使用 AI 的能力。
作为一家完全远程的公司（甚至在新冠疫情之前！），我们欢迎几乎所有地方的申请者。我们的团队主要在太平洋时间上午 9 点至下午 2 点进行同步协作，并采用异步工作方式，以便跨时区保持联系。
加入我们，共同完成简化金钱的使命，**一起改变生活。**
**职位：**
Monarch 正在寻找一名 **高级战略运营负责人** 加入我们的运营团队，正值快速成长期。你将向运营总监汇报，负责设计、实施并持续优化 Monarch 的操作系统——确保公司战略转化为一致的决策、有效的规划和可靠的跨职能执行。你将与我们的创始人和管理层紧密合作，构建帮助 Monarch 以清晰而非复杂的方式实现规模增长的运营机制。
**你将负责：**
- 设计并持续优化 Monarch 的领导层操作系统，包括计划节奏、决策框架和运营节奏。
- 负责季度和年度计划的运营机制，确保公司内优先级、依赖关系和执行保持一致。
- 通过改善协调性、问责制和跟进执行，推动公司最高优先级的跨职能项目。
- 构建并演进运营机制、文档和计划工具，使团队能够高效地规模化执行。
- 与创始人和各职能负责人紧密合作，识别组织摩擦点，改进决策流程，并持续强化组织效能。
查看英文原文
### **About Us:**
Monarch is a powerful, all-in-one personal finance platform designed to help make the complexity of finances feel simple again. Since launching in 2021, we've become the top-recommended personal finance app by users and experts. Our goal? To take the stress out of finances so our members can focus on what truly matters.
We are a team of do-ers led by experienced entrepreneurs who are passionate about helping our members reach their financial goals. We're hyper focused on building a product people love, and on finding every edge that helps us do that better. AI is core to how we operate: every person on the team uses it as a partner to sharpen judgment, move faster, and expand what's possible. We're not looking for tool mastery, we're looking for fluency and curiosity. What matters is that AI is part of how you work today and that you're actively raising your own bar on how to use it well.
As a fully remote company (even before COVID!), we welcome applicants from almost anywhere. Our team collaborates synchronously mostly from 9 AM – 2 PM PT and embraces asynchronous work to stay connected across time zones.
Join us on our mission to transform lives by **simplifying money, together.**
**The Role:**
Monarch is seeking a **Principal, Strategic Operations** to join our Ops team during a period of rapid growth. Reporting to the Head of Operations, you'll design, implement, and continuously improve Monarch's operating system - ensuring company strategy translates into aligned decisions, effective planning, and reliable cross-functional execution. You'll partner closely with our founders and leadership team to build the operating mechanisms that help Monarch scale with clarity rather than complexity.
**What You’ll Do:**
- Design and continuously improve Monarch's leadership operating system, including planning cadences, decision-making frameworks, and operating rhythms.
- Own the operating mechanics behind quarterly and annual planning, ensuring priorities, dependencies, and execution remain aligned across the company.
- Drive execution of the company's highest-priority cross-functional initiatives by improving coordination, accountability, and follow-through.
- Build and evolve the operating mechanisms, documentation, and planning artifacts that enable teams to execute effectively at scale.
- Partner closely with founders and functional leaders to identify organizational friction, improve decision-making, and continuously strengthen how Monarch operates.
**What You’ll Bring:**
- 7+ years of experience in Business Operations, Strategic Operations, Chief of Staff, Management Consulting, or a similar operational leadership role.
- Demonstrated experience designing or scaling operating systems, planning processes, or company-wide execution mechanisms in a high-growth environment.
- Experience partnering directly with founders and senior leaders on company-wide initiatives.
- Exceptional written communication skills and the ability to synthesize complexity into clear decisions, frameworks, and operating mechanisms.
- Strong systems thinking with the ability to identify root causes, simplify complexity, and design durable solutions.
- Outstanding judgment, executive presence, and the ability to influence senior leaders without formal authority.
- Proven ability to operate autonomously in ambiguous, fast-moving environments while maintaining an exceptionally high quality bar.
- Demonstrated AI Fluency: you use AI regularly in your work, have a clear point of view on where it helps and where it doesn't, and are continuously raising your own bar.
**Nice to Haves:**
- Experience leading company planning (OKRs, annual planning, quarterly planning, etc.).
- Background in management consulting followed by an operating role.
- Experience supporting founder-led organizations through rapid scaling.
- Familiarity with tools such as Notion, Linear, Omni / Looker, Slack, and modern AI platforms (e.g., ChatGPT, Claude, Gemini).
**Typical Process:**
- Recruiter Video Call
- Hiring Manager Video Call
- Take Home Assignment
- Virtual “onsite” round consisting of 2-4 rounds
- Reference Checks
- Offer!
### **Benefits :**
- Work wherever you want! As a **fully** remote company with no central office, we want you to work wherever you are happiest and most productive. Whether that’s out of your home, a co-working space, or elsewhere.
- Competitive cash and equity compensation in a hyper growth, early stage company 🚀.
- Stipend to set-up your ideal working environment.
- Competitive Benefit Plans for employees based on your location (e.g. in the US we offer: Medical, dental and vision benefits and the ability to contribute to a 401k plan).
- Unlimited PTO.
- 3 day weekend every month! We take off the “First Friday” every month to focus on rest, recuperation, or just having fun!
### **Equal Opportunity & Non-Discrimination**
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, age, marital status, veteran status, disability status, or genetic information.
### **Applicant Notices**
_California & San Francisco:_ Pursuant to the California Fair Chance Act and the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment. We comply with all applicable fair chance hiring laws.