客户合作经理 - Costco
Client Partnership Manager - Costco
**我们做什么**
C.A. Fortune 是一家全国性的以消费者为中心的整合商务代理机构,旨在帮助品牌在零售领域取得成功。我们通过一个完全整合的合作伙伴,提供销售策略、店内执行、全服务营销和数字商务。我们的能力覆盖整个货架:从让品牌上架,到让它们下架。
我们热情、充满活力,并且由一个共同的目标驱动:帮助品牌赢得顾客和消费者的青睐。我们汇聚了销售专家、营销人员、电子商务专家、数据分析师和创意人员。不同的背景,同一个使命。
**我们是谁**
C.A. Fortune 建立在这样一个信念之上:优秀的人打造伟大的品牌。我们是一家全国性的以消费者为中心的整合商务代理机构。我们每天都在努力帮助各种规模的品牌成长、竞争并成为领导者。从新兴挑战者到成熟的市场领导者,我们为零售领域的业务增长提供销售实力、营销火力和整合思维。
最好的品牌由最优秀的人打造。与我们一同创造吧。
**职位概述**
- 客户合作经理 - Costco 职位是团队中非常重要的一部分,负责管理既定流程,代表客户监督关键 Costco 客户账户的健康状况。除了推动现有账户的健康状况外,该职位还为销售团队提供必要的工具和洞察,帮助客户的业务增长。该职位需要与客户和同事进行大量互动,负责提供战略建议并解决工作中遇到的各种问题。
- 全程远程办公
- 薪资范围:65,000 - 75,000 美元
- 差旅要求:用于团队或客户会议的差旅少于 10%
- 在 C.A. 我们并不寻找完美的人,而是寻找愿意承诺与我们共同成长、长期发展职业生涯的人。我们致力于打造更好的品牌,为消费者及其家庭带来更健康的生活方式。如果你正在寻找申请的信号,现在就是时候!
**你在 C.A. Fortune 的工作内容**
- 接入新客户并为销售团队准备向 Costco 采购方展示的定价方案
- 每日跟踪采购订单并更新 GenWeb 门户
- 及时处理日常物流延迟或订单短缺等问题,并与 Costco 进行沟通
- 与 Costco 和客户保持持续沟通并及时跟进,确保随时响应他们的需求
查看英文原文
**What We Do**
C.A. Fortune is a national consumer-centric integrated commerce agency built to help brands win at retail. We deliver sales strategy, in-store execution, full-service marketing, and digital commerce through a single, fully integrated partner. Our capabilities span the full shelf: from getting brands on it, to getting them off it.
We’re passionate, energetic, and deeply motivated by one thing: helping brands win over customers and consumers. We bring together sales experts, marketers, e-commerce specialists, data analysts, and creatives. Different backgrounds, one mission.
**Who We Are**
C.A. Fortune is built on the belief that great people build great brands. We're a national consumer-centric integrated commerce agency. We show up every day to help brands of all sizes grow, compete, and lead. From emerging challengers to established market leaders, we bring the sales horsepower, marketing firepower, and integrated thinking to move the needle at retail.
The best brands are built by the best people. Come build with us.
**Overview of the Role**
- The Client Partnership Manager- Costco position is an important part of the team, that leads the processes put in place to help oversee the health of key Costco accounts on behalf of our clients. In addition to driving the health of existing accounts, the person in this role also provides the Sales team with the necessary tools and insights to help our clients businesses grow. The role will have a high level of interaction with our clients and co-workers, responsible for advising on strategy and solving various problems that come across the desk.
- Fully remote
- Salary Range: $65,000 - $75,000
- Travel Requirements: Less than 10% for team or client meetings
- At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is!
**What You’ll do at C.A. Fortune**
- Onboarding new clients and putting together pricing proposals for Sales to present to Costco buying
- Daily PO tracking and updating GenWeb portal.
- Reacting and resolving issues as they come up on daily basis with regards to logistics delays or order shortages and communicating to Costco in a timely manner
- Maintain consistent communication and timely follow-up with Costco and clients and be available and responsive to their real time needs
- Demonstrate problem solving abilities and come up with creative solutions for client and teammate issues that arise
- Develop and maintain relationships with Costco ICS, assistant buyers and buyers
- Providing all item/system maintenance, new item submissions and promotional support, etc.
- Assist teammates with promotions and/or paperwork on an ad hoc basis
**What You Should Bring to the Table**
- 4+ years of post-secondary education (preferred completion of bachelor’s degree)
- 3+ years of CPG industry experience
- Must have previous Costco buying or selling experience in food & beverage
- Excellent written and oral communication skills
- Microsoft Outlook, PowerPoint, Excel, and SharePoint proficiency
- Data analytics experience
- Ability to work independently and meet goals that have been established
- Ability to be flexible in daily routine and tackle new tasks and/or projects as they arise
**You Will Stand Out if you Have**
- Extensive Costco buying or selling experience in food & beverage
- Experience working with a food broker that sells to Costco
- Trade spend planning and management experience
**Perks**
- PTO and sick days
- 11 paid company holidays per year
- 1 floating holiday
- 2 paid volunteer days per year
- Bonus eligible
- 3 months fully paid parental leave (regardless of gender)
- Medical, dental, and vision
- Paid company life insurance
- 401k with company match
- Summer hours (half day Fridays from Memorial Day thru Labor Day)
**Come As You Are**
C.A. Fortune is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.