虚拟助理 - AI
Virtual Assistant - AI
关于公司
我们为B2B公司提供开发者工具，专注于云基础设施领域。随着公司的发展，我们希望聘请一位虚拟助理，负责日常的行政和运营支持，让创始人能够专注于业务。
职位概述
我们正在寻找一位积极主动、注重细节的虚拟助理，主要协助创始人进行收件箱管理、日历管理和活动策划，以及对现有和潜在客户的轻度研究。这是一个全职职位，工作时间为东部时间，随着信任建立和工作关系发展，有明确的职责扩展空间。
主要职责
邮件管理
• 每天监控并分类收件箱，标记紧急或高优先级事项
• 在适当的情况下代创始人起草、校对并发送回复
• 整理收件箱文件夹/标签，归档或取消不必要的订阅
• 跟进未完成的邮件，保持邮件线程的推进
日历管理
• 在不同时区安排、确认和重新安排会议
• 主动解决日程冲突，保持日历更新
• 在会议前为创始人准备议程或相关背景信息
• 与外部人员协调安排电话会议和会议
活动策划与研究
• 研究值得参加或赞助的相关行业活动、会议和聚会
• 处理后勤事务：注册、旅行协调和活动期间的日程安排
• 整理活动简报/总结并提出建议
客户与市场研究
• 在检查或续费前收集现有客户的背景研究
• 研究潜在新客户并将发现整理成结构化的简报
• 注意：此为研究和准备职能，不要求冷启动或外向推广
项目与问题跟踪
• 在Linear中支持轻量级项目和问题跟踪
• 协助保持工单、任务和状态的组织和更新
一般行政支持
• 处理随时出现的临时行政任务
• 协助建立并记录重复任务的简单流程（SOP）
• 随着职位发展，逐步承担更多责任
要求
• 具有项目管理或问题跟踪工具（如Linear、Asana、Jira、Trello）的使用经验；具有Linear经验者优先，但非必需
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About the Company
We help B2B companies with developer tools, working in the cloud infrastructure space. As the company grows, we're looking to bring on a Virtual Assistant to take ownership of day-to-day administrative and operational support so the founder can focus on the business.
Role Overview
We are looking for a proactive, detail-oriented Virtual Assistant to support our founder primarily with inbox management, calendar management, and event planning, along with light research on existing and prospective customers. This is a full-time role, working Eastern Time hours, with clear room to grow into a broader set of responsibilities as trust is built and the working relationship develops.
Key Responsibilities
Email Management
• Monitor and triage the inbox daily, flagging urgent or high-priority items
• Draft, proofread, and send responses on the founder's behalf where appropriate
• Organize inbox folders/labels and archive or unsubscribe from unnecessary clutter
• Follow up on outstanding emails to keep threads moving
Calendar Management
• Schedule, confirm, and reschedule meetings across time zones
• Proactively resolve scheduling conflicts and keep the calendar up to date
• Prepare the founder with agendas or relevant context ahead of meetings
• Coordinate with external parties to arrange calls and meetings
Event Planning & Research
• Research relevant industry events, conferences, and meetups worth attending or sponsoring
• Handle logistics: registrations, travel coordination, and scheduling around events
• Put together event briefs/summaries with recommendations
Customer & Market Research
• Gather background research on existing customers ahead of check-ins or renewals
• Research potential new customers and compile findings into organized briefs
• Note: this is a research and preparation function only — no cold calling or outbound outreach is required
Project & Issue Tracking
• Support light project and issue tracking in Linear
• Help keep tickets, tasks, and statuses organized and up to date
General Administrative Support
• Take on ad hoc administrative tasks as they come up
• Help build and document simple processes (SOPs) for recurring tasks
• Take on additional responsibilities over time as the role grows
Requirements
• Prior experience with a project management or issue-tracking tool (e.g., Linear, Asana, Jira, Trello); Linear experience is a plus but not required
• Prior experience managing email and calendars for an executive or founder
• Strong written and verbal English communication skills
• Highly organized, with strong attention to detail and follow-through
• Comfortable working independently and learning new tools/processes with minimal hand-holding
• Able to work Eastern Time (ET) hours
Nice to Have
• Experience supporting a startup or tech company
• Familiarity with B2B sales or customer success workflows
• Experience with light research or reporting for outbound/marketing purposes
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM