全球赋能主管
Head of Global Enablement
**关于Owner**
Owner是本地商家用来成功的AI原生系统，从餐厅开始。
我们正在构建一个系统，取代商家用来经营业务的多种工具。
它支持从餐厅网站、在线订购、客户关系管理（CRM）、销售点（POS）等一切功能。
**产品理念**
大多数小型企业软件让商家自己完成工作才能获得他们想要的结果：销售增长和利润增长。Owner会自动为他们完成这些工作。
我们的系统会带来需求，将其转化为销售，并帮助运营者日常管理他们的业务。随着系统的改进，业务也会随之提升。
使用Owner应该就像拥有一支优秀的运营团队、工程师和营销人员为你工作。
**我们的愿景**
我们首先帮助独立餐厅在网上取得成功。
但不仅仅是餐厅需要我们的帮助。大多数本地企业都面临同样的问题。大型科技公司正在夺走他们的客户，侵蚀他们的利润，并让他们难以生存。
一旦我们解决了餐厅的问题——我们将把解决方案扩展到其他所有类型的本地企业。
在我们设想的未来，数千万本地企业主将使用我们的技术，在数字时代取得成功。
**我们的进展**
自2020年以来，我们已经实现了数千万美元的收入，并处理了超过十亿美元的在线订单。五分之一的美国人使用过[Owner.com]网站。
更重要的是，我们已经帮助了超过20,000家餐厅业主，帮他们节省了近2亿美元的费用。
**我们的团队**
我们的团队目前人数在几百人左右。我们拥有来自最成功的小企业软件公司的顶尖人才，包括：Shopify、HubSpot、DoorDash、ServiceTitan、Rappi、Faire和Stripe。
2026年，我们将加快扩张速度，以跟上客户增长的步伐。
**我们在哪里工作**
Owner是一家以远程办公为主、总部位于旧金山的全球公司，同时在多伦多设有销售中心。对于某些职位，我们优先考虑在我们办公室地点进行面对面协作。大多数同事分布在世界各地。请查看职位描述，并与你的招聘经理讨论更多关于工作地点的细节！
**为什么我们需要你**
我们正在招聘一位富有创新精神的全球赋能负责人，以提升销售、入职和客户成功团队的效率。
Owner正进入一个新的增长阶段，随着我们利用AI构建产品，产品复杂性和交付速度都在提升。我们需要一位
查看英文原文
**About Owner**
Owner is the AI-native system local business owners use to succeed, starting with restaurants.
We’re building the system that replaces the many tools owners use to run their business.
It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.
**Product philosophy**
Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.
Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it.
Using Owner should feel like having a team of great operators, engineers, and marketers working for you.
**Our vision**
We’re starting by helping independent restaurants succeed online.
But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
Once we nail the solution for restaurants – we’ll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.
**Our traction**
Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an [Owner.com](http://Owner.com) website.
More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.
**Our team**
Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
We’ll be scaling even faster in 2026 to keep pace with our customer growth.
**Where we work**
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!
**Why we're looking for you**
We're hiring an innovative Head of Global Enablement to supercharge the effectiveness of our Sales, Onboarding, and Customer Success teams.
Owner is entering a new phase of growth, both in product-complexity and speed to ship as we build with AI. We need an Enablement leader to design and implement new methodologies, coaching practices, and AI-powered systems to make our go-to-market motion succeed at the pace of our product evolution. Your success will be measured on business outcomes: time-to-impact, increased customer satisfaction, reduced calls-per-customer, and continued rapid revenue growth.
**We’d love for you to apply if the following are true:**
- You view the sales, onboarding and customer success journey as one connected system, not disparate functions, and can design from that perspective.
- You’re a builder. You’ll be shaping enablement from the ground up rather than inheriting an established playbook.
- You’re an operator. You design elegant, efficient systems, not point-solutions. You get to the root cause of problems and design solutions that scale.
- You have a strong action-bias and a heathy aversion to cumbersome processes and manual work. You have a track record of delivering minimum valuable products rapidly.
- You enjoy being a player-coach. Everyone at Owner is in the trenches with their teams, which means you’ll build and lead trainings yourself, not just design in an ivory tower.
This role is fully remote and can be based anywhere in the United States or Canada. This role will involve some travel to our sales office in Toronto.
**The impact you will have**
Enablement strategy and systems:
- Own enablement across the full customer journey, including onboarding and ramp, ongoing skill development, and how teams adapt to new products and workflows.
- Design and roll out the most relevant sales methodology training for where the business is today, including discovery, pain quantification, and how to sell across multiple product lines as a connected system.
- Build scalable, AI-enabled systems for training and content delivery.
- Partner with our technical teams to define what product and positioning information enablement needs to keep training consistent as the product evolves.
Coaching and leadership development:
- Train frontline sales and CS managers on core coaching and management practices.
- Build systems that let managers reinforce the methodology consistently across their teams.
Measurement and impact:
- Tie enablement's work to business metrics such as time to first call, ramp velocity, and call quality.
- Identify what's working with top performers and build repeatable systems around it.
Org design:
- Determine how enablement should be structured across the different motions it supports (inbound, outbound, launch, and success), and build and develop the team to support that structure over time.
**Who you’ll work with**
- This role reports to our Chief Revenue Officer, but is highly cross-functional and will partner with leaders in Sales, Customer Success, Customer Support, Product, and People.
**What we’re looking for**
- A track record of building an enablement function or methodology from the ground up, ideally at a company that scaled from early-stage through high growth.
- Experience owning enablement across the full customer lifecycle, including sales, onboarding, ongoing skill development, and success/retention/expansion
- Direct experience selling or enabling in an SMB or high-velocity sales motion, and an understanding of how that differs from enterprise, procurement-driven selling.
- A framework or methodology you've built or trained teams on at a previous company, with evidence it drove measurable improvements in seller performance.
- Comfort using AI tools to build scalable enablement systems
- A pragmatic, business-first approach to enablement, driven by what the business needs rather than playbooks applied unchanged from your last company.
- Experience training and coaching frontline managers on management fundamentals, not just individual contributors.
- A builder's mindset and willingness to be hands-on.
**Pay and benefits**
The estimated starting base salary range for this role is $270,000 - $350,000 depending on level and experience, plus a generous pre-IPO equity package
Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!
**Notice - Employment Scams**
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.