高级增长策略与洞察经理
Senior Manager, Growth Strategy & Insights
职位描述
嗨，我是George Shang https://www.linkedin.com/in/george-shang/ - 我负责Jane的增长策略与运营团队。我正在寻找一位经验丰富、善于分析和具备战略思维的人，帮助我们解决Jane最紧迫的增长机会。
高级经理，增长策略与洞察将加入我们的增长团队，处理一系列广泛的主题，如增长分析、收入预测、市场容量、定价等。日常工作中，该职位将评估和建模新项目，与高级利益相关者合作以达成一致，并领导项目完成。这是一个高度战略性的职位，位于公司推动增长的核心位置。
该职位向增长策略与运营团队汇报 - 我们是一个精简的团队，该职位的成功取决于强大的主人翁意识、独立运作的能力以及跨职能的有效协作。
我们期望你带来的影响：
- 建立并维护复杂的营销模型。应用结构化的严谨性，为Jane如何跟踪和评估营销影响力、支出和其他KPI提供战略决策支持。
- 从洞察到行动，全面负责分析的全过程。在Jane一些最复杂增长项目中：明确问题、构建分析、撰写叙述、向高管展示，并跟进确保建议真正得到实施。
- 推动Jane的定价与包装策略。为Jane如何思考定价带来结构化方法：基于客户研究和财务建模做出决策，协调组织内部的利益相关者，并随着时间推移塑造新产品的定价和包装方式。
- 监控表现并在出现问题时进行诊断。监控业务是否按计划进行，当某个数字出现意外变动时，找到真正的驱动因素，而不是听起来合理的第一个解释。
- 成为增长领导者的思想伙伴和“首选”分析资源；在各个渠道（例如付费广告、直邮、展会等）进行预测、测量并提出优化建议。
- 承担管理层最紧迫的优先事项。作为值得信赖的思想伙伴，参与高风险、常常模糊的问题，与Jane管理层一起揭示关键见解并产出结构化的高管视角。
- 在Jane内部建立良好的工作关系。与市场营销、客服、生成等团队有效合作。
查看英文原文
ABOUT THE ROLE
Hi, I’m George Shang https://www.linkedin.com/in/george-shang/ - I lead Jane’s Growth Strategy & Operations team. I’m looking for an experienced, analytical & strategic thinker to help us address some of Jane’s most pressing growth opportunities.
The Senior Manager, Growth Strategy & Insights will work in our growth group to tackle key problems over a wide range of topics, such as growth analysis, revenue forecasting, market sizing, pricing, and more. Day to day, this person will evaluate and model new initiatives, work across senior stakeholders to drive alignment, and lead projects through to completion. This is a highly strategic role, sitting at the heart of how we drive growth for the company.
This role reports into the Growth Strategy & Operations team - we are a lean team, and success in the role depends on strong ownership, comfort operating independently, and effective collaboration across functions.
WHAT IMPACT WE'RE LOOKING FOR YOU TO MAKE:
- Build and sustain complex marketing models. Apply structural rigor and inform strategic decisions around how Jane tracks and evaluates marketing influence, spend, and other KPIs.
- Own the full arc of an analysis, from insight to action. Across some of Jane’s most complex growth initiatives: structure the problem, build the analysis, craft the narrative, present to exec audiences, and follow up to make sure recommendations actually get implemented.
- Drive Jane’s pricing and packaging strategy. Bring structure to how Jane thinks about pricing: grounding decisions in customer research and financial modeling, aligning stakeholders across the org, and shaping how new offerings get priced and packaged over time.
- Track performance and diagnose when something goes wrong. Monitor how the business is doing against plan, and when a number moves unexpectedly, get to the real driver rather than the first explanation that sounds plausible.
- Act as a thought partner and ‘go-to’ analytical resource for growth leaders; forecast, measure, and make optimization recommendations across channels: e.g., Paid Ads, Direct Mail, Trade Shows, etc.
- Take on leadership’s most pressing priorities. Serve as a trusted thought partner on high-stakes, often ambiguous problems, working alongside Jane leadership to surface key insights and produce structured executive level perspectives.
- Build strong working relationships across Jane. Partner effectively with teams across Marketing, Support, General Managers, and beyond, earning trust as someone who can get things done well with anyone in the building.
- Raise the analytical bar for the team. Build repeatable frameworks and self-serve tools that make the team's recurring work faster and more rigorous over time.
WHAT EXPERIENCE WE NEED
- Consulting or comparable background. 4+ years in top-tier management consulting (McKinsey, BCG, Bain) with a track record of driving operational improvements & owning strategic initiatives. Candidates from Tech BizOps, corporate strategy, or comparable analytical backgrounds will also be considered.
- Strong quantitative skills. Proficiency with complex financial models, comfort working with large and imperfect datasets, and the ability to produce a defensible answer. SQL experience, or a willingness to learn it, is a plus.
- Structured problem solving. A hypothesis-led, answer-first approach, with the ability to take an ambiguous, poorly-defined problem, break it down, and build a clear path to a solution.
- Slide-building and storytelling. The ability to construct a clear narrative, build the deck to support it, and present it to executive stakeholders.
- Comfort with ambiguity. Able to make progress without a fully-scoped brief and to prioritize effectively under time constraints.
- A high bar for quality. Detail-oriented, producing work suitable for an exec level audience.
- Independence and collaboration. Works autonomously while building trust and collaborating effectively across the organization.
- Domain interest. Experience in or exposure to SaaS is a plus.
If you don’t meet every single qualification but are excited about this role, we’d still love to hear from you.
MORE ABOUT JANE
Jane is a founder-led, high-growth SaaS company with a remote-first team working across Canada, the US, and the UK, united by our mission to help the helpers.
We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We're all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives.
Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We're proud of what we've built and quick to admit what we don't know yet. We listen, learn, and adjust as we go. More than 70,000 businesses run on Jane which has 250,000+ practitioners interacting with our product on a daily basis and growth is continuing to accelerate.
Our goal isn't just delivery - it's delight. We move quickly, communicate openly, and solve real problems together. If you're energized by ambiguity, motivated by impact, and eager to learn with others, you'll thrive at Jane.
COMPENSATION & BENEFITS
At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. You'll see that our salary ranges are quite large - this is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence. Most new hires join at the accomplished stage. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.
- 🇺🇸 For candidates based in the United States, the annual salary range is $139,600 - $226,900, with the accomplished stage at $165,800.
- 🇨🇦 For candidates based in Canada, the annual salary range is $148,000 - $240,500 with the accomplished stage at $175,800.
We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.
Paying clearly is one of our compensation fundamentals. Watch this https://vimeo.com/880258361 short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.
We also offer a comprehensive benefits package, You can learn more about it here https://jane.app/documents/hiring/jane_benefits_overview.pdf!
Jane takes job scams and candidate fraud seriously. Jane will only contact you from an @jane.app http://jane.app email address. We'll never contact you from a personal email, ask for payment, or request purchases during the hiring process. If something doesn't seem right, please reach out to us at hiring@jane.app before sharing any personal information.