高级DevOps工程师
Senior DevOps Engineer
**此职位位于日本 - 我们在2026年为远程工作环境，计划于2027年开设办公室。**
申请时必须持有有效的日本工作签证。我们无法为该职位提供签证担保。
[Tulip](https://tulip.co/) 是人工智能原生前线运营的领导者，正在帮助全球企业为其员工配备可组合、连接的应用程序，从而提高工作质量，提升效率，并实现整个运营流程的端到端可追溯性。Tulip 的云原生、无代码平台，由嵌入式 AI 驱动，通过可组合的人本解决方案，推动工业环境的数字化转型，超越传统制造执行系统（MES）类别。
Tulip 是 MIT 的衍生公司，总部位于马萨诸塞州萨默维尔，同时在德国、匈牙利、新加坡、以色列和日本设有办公室。Tulip 被评为世界经济论坛全球创新者，2024 年德勤技术快速成长奖得主，Energage 美国最佳工作场所之一，以及 Built In Boston 的“最佳工作场所”和“最佳中型企业工作场所”之一。
DevOps 工程团队负责确保我们服务的可靠性和性能，以支持我们快速增长的客户群，特别关注支持我们在日本客户的制造运营数字化转型。这包括管理和演进我们的整个云架构，以支持全球负载（从美国到中国，我们在哪里都托管 Tulip）。该团队使用现代工具、技术和流程来自动化整个云软件生命周期。这意味着利用快速变化的云技术，创造性地确保客户的稳定性和可用性。无需人工干预的自动化是我们的信条。
**关于你**
作为一名资深基础设施工程师，你相信最优秀的系统是自我运行的，依靠自动化消除繁琐工作，以及设计用于全球弹性的架构。你对全云生命周期有行动导向，并在协作型初创文化中表现出色，内部动机和对学习的热爱是基本要求。无论独立工作还是作为团队一员，你都致力于持续改进并解决行业中最严峻的技术挑战。
**我需要哪些技能？**
- 5-7 年以上的 DevOps 或基础设施工程实际经验，具备可证明的云平台（如 AWS、Azure、GCP）管理能力
- 精通配置管理工具（如 Ansible、Terraform、Chef）
- 熟悉容器化技术（如 Docker、Kubernetes）
- 具备良好的脚本编写能力（如 Python、Bash）
- 熟悉 CI/CD 流水线的构建与维护
- 对监控和日志系统（如 Prometheus、Grafana、ELK）有实际经验
- 有故障排除和性能优化的经验
- 有跨时区团队合作的经验
- 日语或英语流利
查看英文原文
**This role is located in Japan - We are a remote work environment for 2026 with future plans to open up an office in 2027.**
Candidates must possess a valid Japanese work visa at the time of application. We are unable to provide visa sponsorship for this position.
[Tulip](https://tulip.co/), the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.
A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore,Israel, and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”
The DevOps Engineering team is responsible for ensuring the reliability and performance of our services for our rapidly growing customer base, with a specific focus on supporting the digital transformation of manufacturing operations for our customers in Japan. This includes managing and evolving our entire cloud architecture to support a global workload (from the US to China, we host Tulip everywhere). The team is using modern tools, technologies and processes to automate the entire cloud software lifecycle. This means finding creative ways to use the fast changing cloud technology to ensure customers’ stability and availability. Automating everything without the need of human-interaction is our credo.
**About You**
As a senior infrastructure engineer, you believe the best systems are self-running, thriving on automation that eliminates toil and architecture designed for global resilience. You bring a bias for action to the full cloud lifecycle and excel in collaborative startup cultures where internal motivation and a love for learning are the baseline. Whether working independently or as part of a team, you are dedicated to continuous improvement and solving the industry's toughest technical challenges.
**What Skills Do I Need?**
- 5-7+ years of hands-on DevOps or Infrastructure Engineering experience, with demonstrated ownership of production cloud environments at scale
- Proficiency with modern cloud infrastructure tooling — experience with Kubernetes, Helm, Terraform, Ansible, and major cloud providers (AWS and/or Azure) is highly relevant
- Experience managing enterprise-grade data persistence layers, including NoSQL and SQL databases, key/value stores, and messaging systems (e.g., AMQP, MQTT)
- Familiarity with observability and monitoring tooling (e.g., Prometheus, Mimir, Thanos, Grafana) and a strong understanding of what good SRE practice looks like in a fast-growing SaaS environment
- Exposure to modern programming or scripting languages used in infrastructure contexts (e.g., Go, TypeScript, Python, Bash)
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
- Business level of English to communicate with internal team and handle English knowledge database
- Business level of Japanese to communicate with Japanese customers,internal team, and handle Japanese material
**Key Responsibilities**
- Own the deployment, health, and continuous improvement of Tulip's multi-cloud, multi-region SaaS environments — including clusters spanning the US, Europe, and Asia
- Design and evolve cloud architecture to ensure customer availability, stability, and performance as Tulip scales globally
- Own and continuously improve Tulip's CI/CD infrastructure, driving toward a fully automated, human-interaction-free software delivery lifecycle
- Build automation tooling and internal systems that reduce operational toil and increase developer velocity — if it can be automated, automate it
- Define and maintain observability standards across Tulip's cloud environments, including metrics, alerting, logging, and distributed tracing
- Proactively identify performance degradation and capacity risks before they impact customers; lead incident response and drive root cause analysis
- Serve as a close partner to application engineering teams throughout the software development lifecycle, providing infrastructure guidance and support
- Participate in the on-call rotation and contribute to a culture of continuous improvement through documentation, runbooks, and process iteration
**Key Collaborators**
- Application Engineering teams
- Edge & Hardware teams
- QA team
- Product Management
- Customer Support
**Working At Tulip**
We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.
We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
- _Direct impact on product and culture_
- _Company equity_
- _Hybrid Work Style_
- _Learning & Development benefit_
- _Comprehensive social insurance package (Health, Pension, Employment, and Workers' Compensation_
- _Commutation Allowance_
We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.