项目经理
Engagement Manager
为什么选择哈维
在哈维,我们正在改变法律和专业服务的运作方式。通过结合前沿的代理AI、企业级平台和深厚的领域专业知识,我们正在重塑未来数十年的关键知识工作方式。
这是一个难得的机会,帮助打造一家具有时代意义的公司,在真正的转折点上共同前进。我们拥有强大的产品市场匹配度和世界级的投资支持。我们正在快速扩展,并实时定义一个新类别。这项工作充满雄心,标准很高,个人、职业和财务上的成长机会是无与伦比的。
我们的团队行动迅速,有主人翁意识,并对使命充满热情——以高强度运作,贴近客户,不断追求卓越。我们秉持三个价值观:果断、简洁、工作未完成。我们基于清晰的判断快速行动,而非等待完美信息;我们认为简洁才是可扩展的关键;我们从不满足于现状。如果你希望与志同道合、同样充满干劲的人一起,做出职业生涯中最出色的工作,我们期待与你携手共创。
在哈维,专业服务的未来正在今天被书写——而我们才刚刚开始。
职位概述
在哈维,作为项目经理,你将领导我们最重要的客户的战略转型项目:精英律师事务所、财富500强法务部门以及顶级金融机构。你是这些大客户信赖的人,能够将雄心勃勃的转型目标转化为嵌入式的、可衡量的变化。
这是一个以部署为重点的职位。你将负责每个战略转型项目的完整流程,从与高管赞助人对齐并绘制当前事务所的运作方式,到确定哈维最有价值的工作流程,再到协调如法律工程等跨团队工作,重新设计这些流程并实现可衡量的影响。当项目达到可持续采用阶段时,你将交接给客户的客户成功经理,并迎接下一个挑战。
你将负责的工作
全程负责转型项目。领导哈维最大客户的战略转型项目。制定计划,协调全公司的利益相关者,推动执行,并确保包括客户在内的每个人对结果负责。你是那个确保事情真正发生的人。
映射工作流程并锁定最高价值的机会。与客户合作,了解当前法律和专业服务是如何开展的,识别出最具价值的流程,然后与团队协作重新设计这些流程并实现可衡量的影响。
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WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Engagement Manager at Harvey, you will lead AI transformation engagements at our most strategic accounts: elite law firms, Fortune 500 legal departments, and premier financial institutions. You are the person our largest customers trust to turn ambitious transformation goals into embedded, measurable change.
This is a deployment-focused role. You will own the full arc of each strategic transformation engagement, from aligning executive sponsors and mapping how the firm works today to pinpoint the highest-value workflows for Harvey, to coordinating across teams like Legal Engineering to reimagine those workflows and capture measurable impact. When an engagement reaches sustainable adoption, you hand off to the account's Customer Success Manager and move to the next challenge.
WHAT YOU'LL DO
Own transformation engagements end to end. Lead strategic transformation engagements at Harvey's largest accounts. Set the plan, align stakeholders across the firm, drive execution, and hold everyone, including the customer, accountable to outcomes. You are the person making sure things actually happen.
Map workflows and target the highest-value opportunities. Work alongside customers to map how legal and professional services work is done today, identify where Harvey can have the highest impact, and build a concrete roadmap for reimagining those workflows in partnership with Legal Engineering and Legal Innovation. This isn't theoretical; you're designing real workflows that real attorneys will use.
Coordinate cross-functional delivery and capture value. Reinforce adoption through structured change management: equipping change champions, running enablement sessions, monitoring usage, and resolving blockers before they become problems.
Build executive relationships and advise on the operating model. Engage directly with senior partners, General Counsel, and legal leadership on the strategic and organizational shifts that AI-native ways of working require, including governance, talent, process, and KPIs. You are a credible advisor, not a project coordinator.
Hand off with rigor. Deliver a clear, documented account transition to the Customer Success Manager: adoption summary, open risks, recommended next steps. The handoff sets the Customer Success team up to sustain and build on what you started.
Contribute learnings to build and improve playbooks. Document what works. Contribute to Harvey's transformation methodology, templates, and frameworks so every engagement gets faster and more repeatable.
Travel required: Up to 50% of the time.
WHAT YOU HAVE
- 5+ years in management consulting or senior client advisory, including time at the Engagement Manager or Project Leader level (or equivalent) where you owned a complex transformation program end to end: scoping, stakeholder alignment, delivery, and measurable outcomes. We are looking for people who have run the engagement, not only staffed it.
- Experience managing large-scale technology deployments or change management programs at enterprise organizations, ideally in legal, financial services, or professional services.
- Exceptional executive presence; you are comfortable leading conversations with senior partners and C-suite leaders and can build credibility quickly in demanding environments.
- Strong program management instincts: you own the plan, surface risk early, and drive to outcomes rather than just managing process.
- Genuine curiosity about AI and what it means for the future of legal work. You don't need to be a technologist, but you need to care deeply about the problem.
- Comfort operating in ambiguity and building in environments where the playbook is still being written.
COMPENSATION
$159,200 - $238,800 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai