IT总监
Director, IT
为什么选择Harvey
在Harvey，我们正在改变法律和专业服务的运作方式。通过结合前沿的代理AI、企业级平台和深厚的专业知识，我们正在重塑未来几十年关键知识工作的完成方式。
这是一个难得的机会，帮助打造一家具有代际影响力的公司，在真正的转折点上共同成长。我们拥有强大的产品市场契合度和世界级的投资支持。我们正在快速扩展，并实时定义一个新类别。工作充满雄心，标准很高，个人、职业和财务上的成长机会无与伦比。
我们的团队行动迅速，承担责任，并对使命充满热情——以高强度运作，贴近客户，互相推动追求卓越。我们秉持三个价值观：果断、简洁和工作未完成。我们基于清晰的判断快速行动，而非等待完美信息；我们相信简洁才是可扩展的关键；我们从不满足于现状。如果你希望与志同道合的人一起做出职业生涯中最出色的工作，我们期待与你携手共进。
在Harvey，专业服务的未来正在今天被书写——而我们才刚刚开始。
职位概述
Harvey正在快速扩展，我们的内部技术基础架构也必须随之扩展。我们正在招聘一位IT总监，全面负责IT运营以及系统与网络工程，包括每个员工都依赖的帮助台和终端设备体验、保障我们安全的身份和协作堆栈、为全球办公室提供支持的网络和基础设施，以及支撑Harvey全员会议和内部广播的音视频、直播制作和活动技术。你将领导一支由经理和高级工程师组成的团队，制定技术和运营战略，并与安全、工程、人力运营和办公环境部门紧密合作，确保Harvey在增长过程中稳定运行。
理想的候选人是一位亲力亲为的技术领导者，曾在高速增长的公司中扩展过IT运营和基础设施，能够建立并培养强大的工程团队，并在企业级环境中以安全为先的思维进行操作。
你将负责
- 全面负责IT运营和系统与网络工程的战略及日常执行，包括终端用户支持、终端设备管理、身份认证、协作工具和网络基础设施。
- 全面负责Harvey的音视频、会议室和直播制作技术，带领媒体制作经理，推动相关技术的发展和优化。
查看英文原文
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is scaling fast and our internal technology backbone has to scale with it. We're hiring a Director of IT to own IT Operations and Systems & Network Engineering end to end, including the help desk and endpoint experience every employee depends on, the identity and collaboration stack that keeps us secure, the network and infrastructure that powers our offices worldwide, and the A/V, live production, and event technology that powers Harvey's all-hands and internal broadcasts. You'll lead a team of managers and senior engineers, set the technical and operational strategy, and partner closely with Security, Engineering, People Ops, and Workplace to keep Harvey running as we grow.
The ideal candidate is a hands-on technical leader who has scaled IT operations and infrastructure inside a high-growth company, builds and develops strong engineering teams, and operates with a security-first mindset in an enterprise-grade environment.
WHAT YOU'LL DO
- Own the strategy and day-to-day execution for IT Operations and Systems & Network Engineering, including end-user support, endpoint management, identity, collaboration, and network infrastructure.
- Own Harvey's A/V, conference room, and live production technology, leading the Manager, Media Productions and partnering with Comms and Workplace on all-hands, executive broadcasts, and live events.
- Lead, coach, and grow a team of managers and senior engineers, and stand up new IT infrastructure engineering roles as the function scales.
- Set and hold service-level standards for global IT - response times, uptime, and a high-quality employee experience across every office and region.
- Drive the technical roadmap for systems and network architecture: identity lifecycle, SCIM/SAML/SSO, zero-trust network design, and high-availability infrastructure across new and existing offices.
- Partner with Security to ensure every system and process meets Harvey's bar - SOC 2, encryption at rest and in transit, and SSO/SCIM for anything touching employee data.
- Own IT infrastructure delivery for office buildouts and global expansion, working with Workplace and vendors from design through go-live.
- Manage the IT operations and infrastructure budget, vendor relationships, and procurement in partnership with Finance and Procurement, leveraging Harvey's scale in negotiations.
- Establish the operational rigor the function needs to scale — change control, incident and root-cause processes, asset management, and an ITSM practice.
- Build a roadmap and reporting cadence that gives leadership clear visibility into IT health, risk, and investment.
WHAT YOU HAVE
- Minimum 10 years of experience in IT operations and/or systems and network engineering, with at least 4 years leading teams (including managing managers or senior ICs).
- Deep hands-on grounding in modern IT infrastructure: identity and access management (Okta or equivalent), endpoint management (JAMF/MDM), cloud collaboration (Google Workspace, Microsoft 365), and enterprise networking.
- A track record of scaling IT operations and infrastructure in a high-growth company, including multi-office or global environments.
- Demonstrated security-first judgment — you've partnered with Security/Compliance teams and understand SOC 2, SSO/SCIM, and data protection requirements.
- Experience owning budgets, vendor relationships, and procurement decisions.
- Strong communication and stakeholder management skills, especially with non-technical teams.
- Ability to thrive in a fast-paced, high-growth, and global environment.
Bonus Points:
- Experience overseeing A/V, conference room, or live event production technology, or managing a media/production function.
- Background supporting a security-conscious or regulated environment (legal, fintech, healthcare, or similar).
COMPENSATION
$224,000 - $336,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai