交付经理
Delivery Manager
Viseven Group 是一家领先的全球 B2B 营销科技服务提供商，自 2009 年以来，一直为制药和生命科学公司赋能。我们的使命是推动数字化转型和卓越发展，为制药行业提供全面的端到端软件和数字营销服务。公司的解决方案、产品和服务被全球前 100 强制药和生命科学公司积极使用。
在 Viseven，我们快速发展的团队拥有超过 700 名高素质的专业人士，包括开发、设计、业务分析、项目管理、交付、销售、市场和客户成功等领域的专家。
我们在美国、拉美、欧洲和亚太地区 30 多个国家设有全球业务，并在乌克兰、波兰、爱沙尼亚、印度和美国设有实体办公室，能够很好地服务于我们的多元化客户。
加入我们，成为一支致力于在全球 50 多个国家塑造制药和生命科学领域数字化转型未来的企业先锋团队。
我们提供的福利：
我们知道团队成员是实现目标的关键，因此我们重视并赋能他们分享自己的愿景。我们以优越的福利回报这种热情，包括：
具有竞争力的薪酬：定期进行绩效评估和薪资调整，以及职业发展评审。
经验丰富的团队：加入一个充满热情、经验丰富的团队，氛围友好。
职业发展：提供专业和职业晋升机会。
带薪休假：每年 18 个工作日（工作满 2 年后为 20 个工作日）。
病假：
非证明：每年 4 个工作日。
证明：每年 20 个工作日。
家庭假：结婚、生育或丧亲可享受 3 个工作日带薪假期。
医疗保险：全面覆盖。
英语课程：提升语言技能的学习机会。
专业发展：参与论坛和会议。
企业活动：定期组织团队建设活动和聚会。
工作环境：享受舒适、设备齐全的办公室，以及居家办公的可能性。
职责：
- 将个性化举措与整体战略保持一致，并向区域交付负责人提供输入。
- 领导并管理其所在团队的客户个性化举措的交付。
- 与交付总监协调，确保在其团队内有效分配资源。
- 与相关方协作，了解其个性化需求，并据此对举措进行对齐。
查看英文原文
Viseven Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.
At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.
With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.
Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.
What we provide:
We know our team members are key to achieving our goals, so we value and empower them to share their vision. We reward this passion with exceptional benefits, including:
Competitive Compensation: Regular performance-based salary and career development reviews.
Experienced Team: Join a passionate, experienced team in a friendly atmosphere.
Career Growth: Opportunities for professional and career advancement.
Paid Time Off: 18 business days per year (20 business days after 2 years of service).
Sick Leave:
Non-documented: 4 business days per year.
Documented: 20 business days per year.
Family Leave: 3 paid business days for marriage, childbirth, or bereavement.
Medical Insurance: Comprehensive coverage.
English Courses: Learning opportunities to improve your language skills.
Professional Development: Participation in forums and conferences.
Corporate Events: Regular team-building activities and events.
Work Environment: Enjoy a comfortable, fully equipped office and the possibility to work from home.
Responsibilities:
- Align personalization initiatives with the overall strategy and provide input to the Regional Delivery Lead.
- Lead and manage the delivery of customer personalization initiatives within their respective teams.
- Coordinate with the Delivery Director to allocate resources effectively within their teams.
- Collaborate with stakeholders to understand their personalization requirements and align initiatives accordingly.
- Manage client project portfolios, including budgeting, resource planning, risk management, and project execution. Plan and execute personalization projects within their teams, ensuring successful implementation and delivery. Manage the budget for projects within their teams, ensuring effective resource utilization and cost control.
- Track and analyze project performance metrics, identify areas for improvement, and provide reports to theRegional Delivery Lead.
- Collaborate with other Delivery Managers and teams to ensure seamless coordination and information sharing.
- Seek feedback, identify process bottlenecks, and propose improvements to enhance the efficiency and effectiveness of personalization initiatives. Gathering customer evaluations of delivery services and continually improving service quality.
- Identify key technical objectives and provide solution recommendations while performing business process and management consulting analysis for customers.
- Support the Sales team by identifying potential sales opportunities and gathering requirements to develop solutions with strong value propositions.
- Evaluate incoming requests, performing initial scoping, and analyzing incoming requests for completeness.
- Cooperate closely with Account Managers to provide technical and quality expertise for customers.
- Contributing to the growth and development of customer channels.
Requirements:
- 2+ years of relevant experience as a Delivery manager (Product Owner, Project Management or Business Analysis).
- Fluency in English, both written and spoken.
- Strong communication skills.
- Strong technical background.
- Experience in Pharma domain.
- Good sales skillset.
- Quick thinking and ability to deal with high volume of quick projects.
- Desire to learn new technologies, deep dive into details and troubleshoot the problems.
- Experience in managing/coordinating Web development projects.
- Understanding the business policies and procedures.
- Experience with an account/project management tools, like Jira, MS Office, CRMs.