执行助理兼运营协调员 | 美容美发行业
Executive Assistant & Operations Coordinator | Hair & Beauty Industry
Overview
我们正在寻找一位高度有条理、注重细节的行政助理/运营协调员，为美容和美发行业的创始人在多个业务中提供支持。这是一个远程的全职职位，专注于行政支持、客户沟通、后台运营，并确保多个品牌之间没有任何疏漏。
理想的候选人具备出色的英文书面表达能力、强大的组织能力，并能够同时管理多个工作流程。拥有Shopify或美容/美发行业经验会有所帮助，但不是必须的。
About the Businesses
该职位支持三个相互关联的业务：
● 个人美发/美容服务品牌
● 美发产品/电商业务
● 美发教育/培训业务
每个业务都有现有的系统和流程，包括Loom培训视频和文档化的操作流程。
Key Responsibilities
行政与支持工作
● 管理并回复客户邮件咨询
● 协调客户预约和日程安排
● 发送入组表单、文件和入职材料
● 确保所有客户沟通专业且无错误
● 维护日历、邮箱和工作流程的有序性
● 遵循已有的SOP和内部流程
社交媒体与沟通监控
● 监控Instagram和社交媒体私信中的咨询
● 回复基本的客户消息和评论
● 升级重要机会或高关注度的咨询
● 确保没有遗漏任何 inbound 沟通
Shopify与电商支持
● 将产品和图片上传至Shopify
● 格式化并发布产品列表
● 添加产品描述并整理后台内容
● 保持网站内容的准确性和一致性
教育培训业务支持
● 跟踪学员报名和参与情况
● 维护表格和记录
● 发送登录凭证和课程访问信息
● 回复学员咨询和行政问题
Requirements
● 出色的英文书面表达和语法能力
● 注重细节
● 高度有条理且可靠
● 能够同时处理多项优先任务
● 能够独立遵循系统和流程
● 专业的沟通风格
● 具备以下经验：
○ Gmail / 邮件管理
○ Google Sheets 或 Excel
○ Shopify（具备基础后台经验者优先）
○ 行政支持 / EA 任务
Preferred Qualifications
● 具备支持创始人或企业家的经验
● 在美容、美发、健康领域有经验
查看英文原文
Overview
We are seeking a highly organized, detail-oriented Executive Assistant / Operations Coordinator to support a founder in the beauty and hair industry across multiple businesses. This is a remote, full-time role focused on administrative support, client communication, backend
operations, and ensuring nothing falls through the cracks across several brands.
The ideal candidate has excellent written English, strong organizational skills, and is comfortable managing multiple workflows simultaneously. Experience with Shopify or the beauty/hair industry is helpful but not required.
About the Businesses
The role supports three interconnected businesses:
● A personal hair/beauty services brand
● A hair product/e-commerce business
● A hair education/training business
Each business has existing systems and processes in place, including Loom training videos and documented workflows.
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
Key Responsibilities
Executive & Administrative Support
● Manage and respond to client email inquiries
● Coordinate client bookings and scheduling
● Send intake forms, documentation, and onboarding materials
● Ensure all client communication is professional and error-free
● Maintain organization across calendars, inboxes, and workflows
● Follow established SOPs and internal processes Social Media & Communication Monitoring
● Monitor Instagram and social media DMs for inquiries
● Respond to basic customer messages and comments
● Escalate important opportunities or high-profile inquiries
● Ensure no inbound communication is missed
Shopify & E-Commerce Support
● Upload products and images to Shopify
● Format and publish product listings
● Add product descriptions and organize backend content
● Maintain accuracy and consistency across the website
Education Business Support
● Track student enrollments and participation
● Maintain spreadsheets and records
● Send login credentials and course access information
● Respond to student inquiries and administrative questions
Requirements
● Excellent written English and grammar
● Strong attention to detail
● Highly organized and reliable
● Comfortable managing multiple priorities
● Ability to follow systems and processes independently
● Professional communication style
● Experience with:
○ Gmail / email management
○ Google Sheets or Excel
○ Shopify (basic backend experience preferred)
○ Administrative support / EA tasks
Preferred Qualifications
● Experience supporting founders or entrepreneurs
● Experience in beauty, hair, wellness, or personal branding industries
● Familiarity with social media management tools and platforms
● Previous remote assistant or operations support experience
Ideal Candidate
This role is best suited for someone proactive, dependable, and detail-oriented who enjoys keeping operations organized behind the scenes. The ideal person is comfortable working independently, communicating professionally, and ensuring every task is completed accurately and on time.