定价与包装运营经理 - 承包商
Pricing & Packaging Ops Manager - Contractor
我们正在为人工智能时代重建生物科技。
当突破被延迟时，世界将停滞不前。从发现分子到患者，或从实验室到田间，涉及数千个缓慢、手动、脱节的步骤。人工智能有潜力改变这一现状，将数十年的研发工作压缩到几年内。但只有当干净、结构化的科学数据和人工智能被融入科学研究的方式中，这种改变才会发生。
Benchling 是生物技术研发的人工智能平台。科学家使用 Benchling 设计实验、捕获结构化数据，并在他们的工作流程中直接运行 AI 代理和模型。全球超过 20 万名科学家信任 Benchling 来支持他们最重要的工作，从学术实验室到 Sanofi、Moderna，以及世界上前 50 强生物制药公司的半数以上。
我们正在为客户打造一个 AI 科学家。如果我们自己没有建立相应的基础，就无法做到这一点。AI 熟练度是我们构建的基础；它是我们工作方式的核心，我们致力于帮助每一位新员工将其融入日常工作中。作为我们面试流程的一部分，您将完成一个简短的 AI 相关练习或讨论，以便我们了解您如何思考并利用 AI 在您的角色中推动影响。欢迎参考您目前使用的任何工具、平台或工作流程。
职责
- 项目管理 P&P 上线执行：跟踪 IT/系统、销售赋能、交易桌、客户体验、财务和法务的工作流，并在风险发生前识别并上报。
- 构建和维护面向内部的定价资料：赋能演示文稿、常见问题文档、上线时间表和销售与客户成功团队的培训材料。
- 管理面向外部的定价资料的制作过程（定价页面、单页简介、销售指南）。
- 与交易桌和系统团队合作进行 CPQ 配置、SKU 组合和合同更新：将定价决策转化为实施要求。
- 开展竞争性定价和包装研究：监控竞争对手动态，提取公开定价数据，并将发现整理成清晰的对比分析，而非原始笔记。
- 支持定价分析：提取并整理 ASP、中标率和交易规模相关数据，并标记出值得关注的趋势。
- 管理试点测试流程：招募试点客户，跟踪反馈，将结果整理成是否推进的建议。
成功的表现：
- 上线计划保持在时间表内。风险被提前预见并上报，同时提出替代方案；相关方感到被倾听、被管理。
查看英文原文
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
RESPONSIBILITIES
- Project manage execution of the P&P rollout: track workstreams across IT/Systems, Sales Enablement, Deal Desk, CX, Finance and Legal, and flag risks before they slip.
- Build and maintain internal-facing pricing artifacts: enablement decks, FAQ docs, rollout timelines, and training materials for Sales and CS.
- Manage the build process for external-facing pricing collateral (pricing pages, one-pagers, sales guides)
- Partner with Deal Desk and Systems on CPQ configuration, SKU bundling, and contract updates: translate pricing decisions into implementation requirements.
- Conduct competitive pricing and packaging research: monitor competitor moves, pull public pricing data, and synthesize findings into clear comparisons, not raw notes.
- Support pricing analysis: pull and organize data for ASP, win rate, and deal size questions, and flag patterns worth a closer look.
- Manage the pilot testing process: recruit pilot accounts, track feedback, synthesize results into a go/no-go recommendation.
What success looks like:
- Rollout stays on schedule. Slip risks are anticipated and escalated early with alternatives identified; stakeholders feel heard, managed and know what they own and are accountable for; verbal and written communication is clear and unambiguous.
- Competitive intel is current and gets used, not filed away. You know where you stand before a pricing decision, not after.
- Sales needs are anticipated, and enablement materials ship on time so they can be used without follow-up questions.
QUALIFICATIONS
- 5+ years in pricing, sales/GTM operations, or strategy consulting, with direct exposure to SaaS pricing and packaging.
- Can run a competitive pricing scan or a basic ASP analysis independently and know what's worth flagging.
- Experience at a pricing consulting firm, or hands-on experience leading a pricing or packaging redesign at a platform or data products company.
- Strong project manager skills: direct, succinct communicator; can anticipate what is missing from plans; recommend prioritization and tradeoffs; drives stakeholder ownership, accountability and task closure; .
- Comfortable working across Product, Sales, Finance, IT and Legal without a formal reporting line into any of them and with .
- Clear written communicator. Can turn a messy set of inputs into a clean status update or decision doc.
- Bias for action. Default is to move things forward, not wait for perfect information.
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.