销售呼叫员（墨西哥）
Sales Caller (Mexico)
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免责声明：本职位描述为通用职位说明，具体任务和工具将在最终面试阶段进一步讨论。请根据您的所在地和经验申请合适的职位。我们优先考虑能够成功完成工作的人员！
*仅限位于墨西哥和拉丁美洲的申请人申请此职位
销售呼叫员（远程）
Wing 正在致力于重新定义全球公司未来的工作方式！我们希望成为企业打造世界级团队并让运营自动化的一站式解决方案。
我们正在寻找一位双语销售呼叫员！
职责和工作内容包括但不限于：
1. 联系客户，提供产品或服务信息，销售产品或寻求捐款。
2. 通过电话筛选潜在客户，并将相关信息录入CRM系统。
3. 协调并跟进客户预约及重新安排。
4. 进行催收电话，解决债务问题，并按照详细的电话脚本更新客户付款信息。
5. 执行并监控客户调查，将结果整理成数据表报告。
6. 处理支持工单，排查问题并解决客户疑虑。
7. 与内部团队协作，使潜在客户开发工作与整体销售策略保持一致。
8. 其他临时任务
任职要求：
- 高中毕业或具有任何证书课程经历
- 至少1年销售经验，具备达成并超越销售配额以及成功管理客户关系的能力
- 英语沟通能力优秀，包括书面和口语（至少达到C1级别）
- 电话、电子邮件和即时通讯沟通能力优秀
- 组织和时间管理能力强
- 熟悉当前技术，如桌面共享、云服务和CRM
- 具备使用文字处理软件和电子表格（如MS Office）的经验
- 熟悉在线日历和日程安排（如Google Calendar）
- 主动积极，自信且注重细节
技术要求：
- 带有降噪功能的USB耳机
- 工作用网络摄像头
- 主用和备用电脑：至少1.8 GHz处理器，至少4GB内存
- 主用网络速度：至少25 Mbps有线连接
- 备用网络速度：至少10 Mbps
查看英文原文
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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
*Please only apply for this job if you are located in MX and LATAM
Sales Caller (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Bilingual Sales Caller!
Duties and Responsibilities include but are not limited to:
1. Reach out to customers to provide information about products or services, sell offerings, or solicit donations.
2. Qualify leads over the phone and insert the respective information into a CRM system.
3. Coordinate and follow up on customer appointments and rescheduling
4. Make collection calls, resolve debts, and update customer payment information following detailed phone scripts.
5. Execute and monitor customer surveys, compiling the results in a datasheet report.
6. Address support tickets, troubleshoot issues, and resolve customer concerns.
7. Collaborate with internal teams to align lead generation efforts with overall sales strategy.
8. Ad hoc tasks
Qualifications:
- High school graduate or of any certificate course
- Minimum 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships
- Excellent English communication skills, both written and verbal (at least C1 level)
- Excellent phone, email, and instant messaging communication skills
- Solid organizational and time management skills
- Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and CRM
- Experience with word-processing software and spreadsheets (e.g., MS Office)
- Knowledge of online calendars and scheduling (e.g., Google Calendar)
- Proactive & confident with keen attention to details
Technical Requirements:
- USB Headset with Noise Cancellation feature
- Working Webcam
- Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps wired connection
- Backup Internet Service Speed: at least 10 Mbps
Benefits:
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
- Bonuses, Tips, and Referral Program
Schedule: 20-40 hours per week
Location: This is a remote job
Salary: This is based on your experience and skills.
Please note:
- Only qualified candidates will be invited to take the assessment & scheduled for an interview.
- We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
Originally posted on Himalayas