助理客户经理
Assistant Account Manager
以能力为本的公司文化,我们奖励那些主动进取并致力于为客户创造最佳价值的员工。
Brown & Brown 正在寻找一名助理客户经理加入我们不断壮大的团队。
在 RSC 保险经纪公司,作为助理客户经理,您将负责支持高净值个人业务/私人客户业务,维护客户关系,并发现增长机会。您将成为客户的首要联系人,确保满足其保险需求并提供卓越服务。
您将做出的贡献:
- 与指定客户建立并维护牢固的长期关系,成为他们值得信赖的顾问。
- 管理商业保险账户组合,包括续保、附加条款和保单变更。
- 评估客户需求,推荐合适的保险产品和服务。
- 准备并展示保险方案,确保准确性和竞争力。
- 与承保人和其他内部团队合作,为客户提供最优保障。
- 定期进行账户审查,确保客户满意度并发现潜在的交叉销售机会。
- 及时且专业地解决客户咨询和问题。
- 关注行业趋势、市场状况和竞争对手动态。
- 参与专业发展活动,提升保险知识和技能。
- 在代理管理系统中保持准确和最新的客户记录。
成功所需的技能与经验:
- 商业、金融或相关领域的学士学位。
- 至少1至5年高净值个人业务/私人客户保险账户管理或类似客户导向岗位的经验。
- 具备建立和维护良好客户关系的实绩。
- 优秀的沟通、谈判和演示能力。
- 强大的分析和解决问题的能力。
- 熟练使用 Microsoft Office 套件(Word、Excel、PowerPoint、Outlook)。
- 有代理管理系统经验(如 Applied Epic、AMS360)者优先。
- 能够在快节奏环境中独立工作并作为团队一员协作。
- 对提供卓越客户服务的承诺。
薪资范围
21.00 - 21.00 每小时
上述薪资范围是出于善意提供的,基于该职位最低和最高的年度薪资或时薪,并考虑了工作经验年限。
查看英文原文
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking anAssistant Account Managerto join our growing team.
As an Assistant Account Manager at RSC Insurance Brokerage, Inc., you will be responsible for supporting a high-net worth personal lines/private client book of business, nurturing client relationships, and identifying growth opportunities. You will serve as a primary point of contact for clients, ensuring their insurance needs are met and providing exceptional service.
How You Will Contribute:
- Develop and maintain strong, long-term relationships with assigned clients, acting as their trusted advisor.
- Manage a portfolio of commercial insurance accounts, including renewals, endorsements, and policy changes.
- Assess client needs and recommend appropriate insurance products and services.
- Prepare and present insurance proposals, ensuring accuracy and competitiveness.
- Collaborate with underwriters and other internal teams to secure optimal coverage for clients.
- Conduct regular account reviews to ensure client satisfaction and identify potential cross-selling opportunities.
- Resolve client inquiries and issues promptly and professionally.
- Stay informed about industry trends, market conditions, and competitor activities.
- Participate in professional development activities to enhance insurance knowledge and skills.
- Maintain accurate and up-to-date client records in the agency management system.
Skills & Experience to be Successful:
- Bachelor's degree in Business, Finance, or related field.
- Minimum of 1-5 years of experience in high-net worth personal lines/private client insurance account management or a similar client-facing role.
- Proven ability to build and maintain strong client relationships.
- Excellent communication, negotiation, and presentation skills.
- Strong analytical and problem-solving abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience with agency management systems (e.g., Applied Epic, AMS360) is a plus.
- Ability to work independently and as part of a team in a fast-paced environment.
- Commitment to providing exceptional client service.
Pay Range
21.00 - 21.00 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Originally posted on Himalayas