功能康复专员
Functional Rehabilitation Specialist
加入美世加拿大的残疾与团体寿险团队,担任功能康复专家。在此职位中,您将运用对制定创新、目标导向的康复计划的热情,以及出色的沟通和人际交往能力,引导客户应对复杂的挑战。您强大的解决问题能力、细致的关注和分析专长将推动有效的创意解决方案。我们重视能够在独立工作的同时,在协作团队环境中茁壮成长的专业人士。如果您有条理、善于利用资源,并致力于帮助他人实现康复目标,我们期待您的加入。
职责:
- 为计划成员制定、监控和实施以重返工作岗位为导向的创新且目标明确的康复策略。
- 通过与计划发起人、计划成员、治疗提供者及内部合作伙伴(如个案管理员、心理健康专家、残疾专家)的频繁沟通与协作,建立积极的关系,推动案件成功重返工作岗位或解决就业问题。
- 供应商和预算管理:确保我们的计划成员能够获得最有效和高效的治疗。
- 处理日常行政任务,包括及时回复电子邮件和电话。
- 在倾听和与计划成员沟通时,展现出韧性、情商和同理心,包括传达困难的信息。
要求
- 能够使用英语和法语进行交流是加分项。如果成功候选人位于魁北克省,则需要掌握两种语言以支持来自魁北克以外各省份的客户。
- 具备高等教育文凭、CEGEP(DEC 或 DEP)或健康科学相关专业的学士学位。优先考虑具有健康科学相关教育背景并有康复环境直接经验的候选人。
- 熟悉康复行业标准、残疾保险和医学术语,以及残疾与康复管理的最佳实践。
- 出色的书面和口头沟通能力,注重细节和准确性。
- 在紧迫的时间限制下,具备高效且最优地做出有意义决策的能力。
- 擅长处理来电和外拨电话。
- 优秀的组织和优先级管理能力对于处理多样化任务至关重要。
- 持有有效的驾驶执照
查看英文原文
Join Manulife’s Canadian Disability and Group Life team as a Functional Rehabilitation Specialist. In this role, you’ll apply your passion for creating innovative, goal-oriented rehabilitation plans and use your exceptional interpersonal and communication skills to guide clients through complex challenges. Your strong problem-solving abilities, keen attention to detail, and analytical expertise will drive effective and creative solutions. We value professionals who can work independently while thriving in a collaborative team environment. If you are organized, resourceful, and committed to helping others achieve their rehabilitation goals, we’d love to hear from you.
Responsibilities:
- Develop, monitor, and implement innovative and goal-oriented return to work focused rehabilitation strategies for plan members.
- Develop positive relationships through frequent communication and collaboration with plan sponsors, plan members, treatment providers and internal partners (i.e. case managers, mental health specialists, disability specialists) to drive cases to a successful return to work or job resolution ready.
- Vendor and budget management: ensuring the most effective and efficient treatments are available to our plan members.
- Action daily administrative tasks which include responding to emails and telephone calls in a timely manner.
- Demonstrate resiliency, emotional intelligence and compassion when listening and communicating with plan members, including delivering difficult messages.
Qualifications
- Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
- A post-secondary diploma, CEGEP (DEC or DEP) or bachelor’s degree in a healthcare program. Preference will be given to those candidates with Health Sciences related education and direct experience in a rehabilitation setting.
- Sound knowledge of Rehabilitation Industry Standards, disability insurance and medical terminology, and Disability and Rehabilitation management best practices.
- Excellent written and oral communication skills, with attention to detail and accuracy.
- Confirmed ability to make meaningful decisions efficiently and optimally under tight deadlines.
- Comfortable and skilled in handling both incoming and outgoing calls.
- Excellent organizational and prioritization skills are critical for handling diverse tasks.
- A valid driver’s license as you may be required to travel to various locations.
When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
This posting supports an ongoing hiring initiative for existing and/or future vacancies.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
Referenced Salary Location
CAN, Ontario - Full Time RemoteWorking Arrangement
RemoteSalary range is expected to be between
$51 975,00 CAD - $86 625,00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
Originally posted on Himalayas