解决方案工程师，欧洲
Solutions Engineer, Europe
在 Linear，我们正在打造团队和代理人的产品开发系统。人工智能正在根本性地改变软件的构建方式，而我们正在塑造这个新时代所需的工具。
Linear 成立于 2019 年，已成为超过 40,000 家公司（包括 OpenAI、Coinbase 和 Ramp）的首选平台，用于规划、构建和发布他们的产品。如今，我们的团队分布在北美、欧洲和澳大利亚，我们仍在持续拓展国际业务。让我们团结在一起的是不懈的专注力、快速执行能力，以及对软件工艺的深刻关注。
作为 Linear 的解决方案工程师，你将在客户生命周期中担任技术指导角色，从评估和成交到入职和扩展。与销售团队紧密合作，你将通过主导技术调研、演示、概念验证和解决方案设计来推动收入。你将在入职过程中保持参与，以确保技术上的连续性，并向客户成功团队提供清晰的交接，涵盖上下文、决策、风险和下一步计划。你还将通过演示环境、迁移和集成手册，以及新销售员工的培训，建立可重复使用的模式。
地点与工作模式
该职位以我们的伦敦中心为锚点。我们希望找到一位每周能在我们的伦敦办公室（Shoreditch）工作三天（周一、周二、周四）的人选，同时在排班上具有灵活性，因为该职位将与该地区不断增长的销售团队进行密切的面对面协作。
你将负责的工作
- 在整个客户生命周期中担任客户的首席技术顾问，与销售和客户成功团队合作，确保从评估到入职和扩展的连续性，主要关注售前对收入的影响。
- 主导战略客户和现有客户的的技术调研和架构设计；将客户的工作流程转化为 Linear 配置、数据模型、权限和集成模式。
- 全程执行售前技术评估：提供定制化的深度演示、概念验证、安全和架构审查，以及集成研讨会，以消除交易风险并加快成交时间。
- 设计并执行迁移和实施计划，为客户长期成功奠定基础；向售后团队提供清晰的交接（包括上下文、决策、风险和下一步计划）。
- 构建和维护真实、可扩展的演示环境和参考配置
查看英文原文
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
As a Solutions Engineer at Linear, you will be the technical guide across the customer lifecycle, from evaluation and close through onboarding and expansion. Partnering most closely with Sales, you will drive revenue by leading technical discovery, demos, proof-of-concepts, and solution design for prospects and existing customers. You will stay engaged through onboarding to ensure technical continuity, and provide clear handoffs to Customer Success that capture context, decisions, risks, and next steps. You will also codify repeatable patterns through demo environments, migration and integration playbooks, and enablement for new sales hires.
Location & work mode
This role is anchored to our London hub. We’re looking for someone who can work from our London office in Shoreditch 3 days per week (Mondays, Tuesdays, Thursdays), with flexibility around scheduling, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.
What You’ll Do
- Act as the customer’s technical advisor across the lifecycle, partnering with Sales and Customer Success to ensure continuity from evaluation through onboarding and expansion, with a primary focus on pre-sales revenue impact.
- Lead technical discovery and architecture for strategic prospects and existing customers; translate customer workflows into Linear configuration, data model, permissions, and integration patterns.
- Run pre-sales technical evaluations end-to-end: deliver tailored deep-dive demos, proof-of-concepts, security and architecture reviews, and integration workshops that remove deal risk and accelerate time to close.
- Design and execute migrations and implementation plans that set customers up for long-term success; provide clear handoffs to post-sale teams (context, decisions, risks, and next steps).
- Build and maintain realistic, scalable demo environments and reference configurations that mirror enterprise workflows and enable Sales to tell a credible, repeatable story.
- Codify lifecycle playbooks and enablement: create technical training for sales and post-sale teams, curate exemplars, and continuously improve the technical sales motion.
What We’re Looking For
- 5+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals.
- Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations
- Excellent communication skills—able to present complex technical concepts clearly to both engineers and executives
- Experience with Github and git; Linear and/or Jira strongly preferred
- Proven ability to build realistic, scalable demo environments and troubleshoot production issues
- CS degree or engineering background strongly preferred
- Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams
- Comfort with SQL and scripting (e.g., Python or JavaScript)
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
Learn how we think and work:
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- A story about our mission: Read Me https://linear.app/readme
- A video series: Conversations on Quality https://linear.app/quality
- Karri’s Every interview: Most SaaS Companies Got AI Wrong. Linear Waited. https://www.youtube.com/watch?v=8QcW9-dal0g
- Read about our recent Series C Fundraise https://linear.app/now/building-our-way and Giving our team liquidity https://linear.app/now/giving-our-team-liquidity-through-linear-s-first-tender-offer
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.