技术项目经理
Technical Project Manager
在Bluesight，我们的使命是创造突破性的解决方案，提高医疗系统、医院药房和制药制造商的效率、安全性和可见性。我们赋能客户，在每一次都能将正确的药物在正确的时间送到正确的患者手中。我们是一家高增长的医疗信息技术公司，拥有初创企业的氛围，但已有超过3000家客户使用我们的成熟解决方案。
Bluesight正在寻找一名技术项目经理，负责为我们的医院客户领导高价值和集成项目。该职位位于实际技术工作与战略项目管理的交汇点：你将成为客户的首要联系人，负责数据集成和基础设施工作以使客户上线，并协调内部技术和业务团队，提供无缝体验。
理想的候选人应具备扎实的技术能力（脚本编写、数据验证、医疗系统集成），同时具备与临床医生、IT负责人和高管利益相关者建立关系所需的素养和判断力。你能在模糊环境中自如操作，能够在技术与非技术人员之间进行有效沟通，并在压力下推动项目完成。
主要职责与工作内容
作为客户的首要联系人，与临床医生、IT利益相关者和高管赞助人建立信任关系
从启动到上线，负责并管理复杂的、技术性的实施和集成项目，协调内部技术资源和外部客户技术团队
与客户技术团队合作，指导如何正确地从EMR、ADC和其他源系统中提取、转换和加载数据到Bluesight平台
使用命令行工具和脚本对来自不同系统的数据进行验证、对账和分析，确保数据完整性
作为超出基础支持范围问题的升级处理点，需要跨团队协调技术资源解决长期问题
与客户设定清晰、现实的期望，管理时间表和风险，并确保持续跟进
定期向管理层和高管利益相关者汇报项目状态、里程碑和成果
为新旧应用程序制作技术流程、集成文档和最佳实践指南
与实施、产品和工程团队跨职能协作，改进流程，提升数据管道，以及…
查看英文原文
At Bluesight, our mission is to create groundbreaking solutions that increase efficiency, safety and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. We empower our customers to deliver the right medicine to the right patient at the right time, every time. We are a high growth healthcare information technology company with a start-up 'vibe' but over 3,000 customers using our proven solutions.
Bluesight is seeking a Technical Project Manager to lead high-value and integration projects for our hospital customers. This role sits at the intersection of hands-on technical work and strategic project management: you'll be the primary point of contact for customers, own the data integration and infrastructure work that gets them live, and coordinate internal technical and business teams to deliver a seamless experience.
The ideal candidate combines strong technical aptitude (scripting, data validation, healthcare systems integration) with the polish and judgment needed to manage relationships with clinicians, IT leaders, and executive stakeholders. You're comfortable operating in ambiguity, translating between technical and non-technical audiences, and driving projects to completion under pressure.
Representative Duties & Responsibilities
Serve as the primary point of contact for customers, forming trusted relationships with clinicians, IT stakeholders, and executive sponsors
Own and manage complex, technical implementation and integration projects from kickoff through go-live, coordinating internal technical resources and
external customer technical teams
Consult with customer technical teams on how to properly extract, transform, and load data (EMR, ADC, and other source systems) into the Bluesight platform
Validate, reconcile, and analyze data from disparate systems using command-line tools and scripts to ensure data integrity
Act as an escalation point for issues that go beyond basic support, requiring longer-term coordination of technical resources across teams
Set clear, realistic expectations with clients, manage timelines and risk, and ensure consistent follow-through
Provide regular updates to management and executive stakeholders on project status, milestones, and results
Produce technical procedures, integration documentation, and best-practice guides for new and existing applications
Collaborate cross-functionally with Implementation, Product, and Engineering to improve processes, enhance data pipelines, and inform the product roadmap with customer feedback
Required Skills & Qualifications
Bachelor's degree or equivalent work experience
4+ years of professional experience in a client-facing role, including direct customer support or project management
2-4+ years of project management experience managing technical projects
Experience with relational or non-relational databases (e.g., MySQL, MS-SQL, Oracle, MongoDB)
Ability to build trusting, communicative, and results-oriented relationships with customer stakeholders
Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences
Advanced Excel skills for large data sets, including pivot tables
Ability to adapt to change, think quickly, work independently, and manage multiple competing priorities and deadlines
High attention to detail and strong problem-solving/troubleshooting skills
Willingness to travel up to 10%
Preferred Skills & Qualifications
Experience in the healthcare industry, especially with hospital EHR systems (e.g., Epic, Cerner/Oracle Health, MEDITECH) or ADC systems (e.g., Omnicell, Pyxis)
Experience with AWS services (e.g., AWS Glue, Step Functions, Lambda) or other cloud data infrastructure
Experience coding in Python, Ruby, or another scripting language
Experience working with PHI and familiarity with HIPAA requirements
Prior experience on an Operations or Implementation team, especially deploying
SaaS products in client environments
Track record managing relationships with large, complex, or strategically important customer accounts
This position is open to applicants in the continental United States.
Why Bluesight?
Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. We truly believe that where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape!
-Competitive salary
-Time off when you need it – unlimited vacation days!
-Generous insurance coverage
-401k program with a company match
-Fun, collaborative culture!
EOE AA M/F/VET/Disability
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.