产品项目管理总监
Director of Product Program Management
在Mitratech,我们是一支致力于打造世界级产品的创新者团队,简化法律、风险、合规和人力资源职能中的操作流程。我们是一个紧密协作、全球分布的团队,在一个支持个人卓越、以多样性和包容性工作文化为中心的生态系统中茁壮成长,注重优秀的人才实践、学习机会和乐趣!我们的文化是创业精神与企业投资的理想结合,使我们能够以快速的节奏,使用一些最复杂、最先进的技术进行工作。
35多年来,Mitratech的专家们一直专注于解决复杂需求。如今,我们为全球20,000家不同规模的客户公司提供服务,其中包括30%的财富500强企业,以及覆盖160多个国家的50多万用户。
随着持续增长,我们一直在寻找有创造力、热情且拥有新视角的人才。加入我们的全球团队,看看是什么让Mitratech成为一个真正卓越的工作场所!
**职位概述**
构建并运行GRC产品组织的连接纽带。该职位负责使多解决方案产品团队协同运作的运营节奏,并且关键的是作为产品资源,帮助协调产品、产品营销及公司其他部门之间的赋能、发布、上市流程,确保这些流程顺畅进行。你是将战略和章程转化为团队和组织可以实际运行的可重复操作系统的人。
**核心职责与任务**:
1. **产品运营章程与节奏**。在所有产品线中实现章程——节奏、决策权、待办事项和路线图评审、季度计划以及汇报节奏。负责日历、文档和会议规范,确保节奏顺利运行而无需依赖个别英雄。将团队和跨职能合作伙伴引入这些仪式及其原因。
2. **发布与上市准备**。设计并协调产品在端到端发布和管理流程中的角色,连接产品 → 产品营销 → 销售、客户成功、赋能、支持等。具体来说:整个产品套件的共享发布日历;按比例准备要求的发布层级;发布准备关卡和跨职能发布检查清单;一个单一的真相来源,说明哪些功能正在发布、何时发布,以及每个上市工作流的责任人。负责从“功能已开发”到下一步的交接。
查看英文原文
At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.
As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!
**Job Overview**
Build and run the connective tissue of the GRC product organization. This role owns the operating rhythm that makes a multi-solution product team run as one — and, critically, acts as the Product resource helping orchestrate the enablement, launch, release, and go-to-market processes cleanly between Product, Product Marketing, and the rest of the company. You are the person who turns a strategy and a charter into a repeatable operating system the team and the organization can actually run.
**Essential Duties & Responsibilities**:
1. **The Product Operating Charter & rhythm.** Operationalize the charter — cadences, decision rights, backlog and roadmap reviews, quarterly planning, and the reporting rhythm — across all product lines. Own the calendar, the artifacts, and the meeting hygiene so the rhythm runs without heroics. Onboard the team and cross-functional partners into how these rituals work and why.
2. **Launch, release & GTM readiness.** Design and orchestrate Product’s role in the end-to-end launch and release management process that connects Product → Product Marketing → Sales, CS, Enablement, Support, and others. Concretely: a shared release calendar across the suite; launch tiers with proportional readiness requirements; a launch readiness gate and cross-functional launch checklist; a single source of truth for what's shipping, when, and who's accountable for each GTM workstream. Own the handoff from "feature is built" to "market is ready and the field can sell and support it."
3. **Product operations discipline (data, tooling, insights).** Stand up the instrumentation and reporting that lets the org run on evidence, not opinion — product usage/telemetry rollups, roadmap and delivery dashboards, VoC/feedback intake, and the tooling stack (roadmapping, backlog, analytics). Make the numbers that leadership and the board see trustworthy and repeatable.
4. **Cross-functional orchestration.** Be the operational bridge between Product and Product Marketing, Engineering, Customer Success, Sales, and Enablement. Run the dependency and commitment management across teams so cross-product ("connected program") work — which no single solution roadmap will fund on its own — actually gets coordinated and delivered.
5. **Team enablement & scaling the rhythm.** Onboard PMs into the operating model, codify the playbooks (launch, release, planning, reporting), and raise the operating maturity of the whole product org as it scales.
6. **Timeline & commitment integrity.** Own the portfolio's delivery timelines and the discipline that keeps commitments honest. Maintain the single source of truth for milestones and dates across all product lines; run the forecasting and milestone-tracking cadence; and surface slips early with impact and options rather than late with surprises. Enforce the principle that the org only commits externally to what it can actually staff and deliver — no "Now" the team can't resource, no GA date without the value bar met. You are the guardian of the difference between an aspiration and a commitment.
7. **Prioritization & trade-off facilitation.** Own the mechanics of how the portfolio decides what gets done — the intake, the scoring, the Now/Next/Later, and the capacity-vs-demand model that makes trade-offs explicit instead of defaulting to whoever pushes hardest. Run the process that forces the real conversation: what we're funding, what we're not, and what gets displaced when something new comes in. Specifically protect cross-product and platform capacity that loses per-solution scoring by construction, so connective work isn't quietly starved. When priorities collide, you frame the trade-off, the options, and the recommendation so the CPO and Product Council can decide fast and on the record.
8. **The product-to-org operating cadence (intention & accountability).** Design and run the intentional meeting architecture that connects Product to the rest of the company — every forum with a stated purpose, defined inputs and outputs, named owner, decision rights, and the right cadence, and none that exist without one. Own the accountability layer that most orgs lack: a decision log, an action/commitment tracker with owners and due dates, and the follow-through that ensures decisions made in one forum actually land. Kill or merge low-value meetings; make the ones that remain the place where real decisions get made and recorded. The test of success: anyone in the company can see what Product committed to, why, who owns it, and where it stands — without asking.
**Requirements & Skills:**
- 8–12+ years in enterprise B2B SaaS across **product operations, product program/portfolio management, or technical program management**, including standing up (not just running) operating rhythms and launch processes at scale.
- Proven ownership of **cross-functional launch/release management** connecting Product and Product Marketing/GTM — you've built the process where it didn't exist.
- Experience operating across a **multi-product or platform portfolio**, managing cross-team dependencies and shared-platform coordination.
- Fluency with product ops tooling and data (roadmapping, backlog/agile, product analytics) and the judgment to build reporting leadership will trust.
- Exceptional operator's instincts: organized, systems-thinking, low-ego, influence without authority, and the credibility to get Sales, CS, and Marketing to run your process.
- **Preferred:** GRC / regulated-industry SaaS exposure, and experience taking a platform or connected-suite offering to market.
**Education:**
- Education Requirements
We will disclose intended pay ranges in our job ads for US-based opportunities – This role can be performed 100% remote anywhere in the US. **Anticipated Pay Range: $220,000 – $180,000 Annually USD**
Total compensation includes US employee benefits and annual bonus eligibility.
**Benefits we offer:**
- Health, Dental & Vision Insurance *
- 401 (k) + Employer Match *
- Open PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
- STD, LTD & Group Life Insurance
- Paid Parental Leave
- Pet Insurance
- FSA & HSA Options
- Employee Assistance Program
**Perks we offer:**
- Remote Work
- Career Advancement & Professional Development Opportunities
- Employee Recognition
- LinkedIn Learning Platform
_**Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: [everify.com](http://everify.com/)**_
_**_We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status._**_