产品负责人，核心产品体验
Product Lead, Core Product Experiences
关于 Abridge
Abridge 于 2018 年成立，使命是推动医疗领域的更深入理解。我们的 AI 驱动平台专为医疗对话设计，提升临床文档效率的同时，让临床医生专注于最重要的事情——他们的患者。
我们企业级的技术能够实时将患者与医生的对话转化为结构化临床记录，并深度集成电子病历系统。由 Linked Evidence 和我们专为审计设计的 AI 驱动，我们是唯一一家将 AI 生成的摘要映射到真实数据的公司，帮助医护人员快速信任并验证输出结果。作为医疗领域生成式 AI 的先驱，我们正在为 AI 在医疗系统中的负责任部署设定行业标准。
我们是一支不断壮大的团队，成员包括执业医生、AI 科学家、博士、创意人员、技术专家和工程师，共同致力于赋能人们，让医疗更有意义。我们在旧金山的使命区、纽约苏荷区和匹兹堡东端设有办公室。
职位描述
Abridge 的核心产品体验支柱是我们一切工作的基础——医生每天使用的文档和工作流程体验，以及推动客户采用、留存和扩展的引擎。Abridge 已部署在 250 多家医疗系统中，已支持超过 8000 万次临床对话——这一数字正在加速增长。然而，前方的机会巨大：医生看到通过 AI 加速更多工作流程的潜力，医疗系统期望不断提升，竞争环境也日益激烈。
这是一个在全美最大的医疗系统中，大规模改善医生生活的机会。
我们正在寻找一名产品经理，负责核心产品领域的策略和执行。你将构建帮助医生日常工作的流程、系统和 AI 生成的成果——无论是准备就诊、完成文档，还是在患者离开后减少行政负担。你将在各种护理场景中开展工作：门诊、急诊和住院。
这是一个为建造者而设的职位——需要具备出色的产品品味、深厚的用户同理心，以及打造医生喜爱的体验的驱动力。你将花大量时间与医生和护理团队在一起，了解他们实际的工作方式，然后将这些洞察转化为产品。
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ABOUT ABRIDGE
Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.
Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.
THE ROLE
Abridge's Core Product Experiences pillar is the foundation of everything we do — the documentation and workflow experiences that clinicians interact with every day, and the engine that drives adoption, retention, and expansion across our customer base. Deployed across 250+ health systems, Abridge has powered over 80 million clinical conversations — and that number is accelerating. Yet the opportunity ahead is massive: clinicians see the potential to accelerate more of their workflows through AI, health system expectations are growing, and the competitive landscape is intensifying.
This is an opportunity to drive meaningful impact on clinicians' lives, at scale, across some of the largest health systems in the United States.
We are looking for a Product Manager to own product strategy and execution for a core product area. You'll build the workflows, systems, and AI-generated artifacts that help clinicians with their daily lives — whether preparing for visits, completing documentation, or reducing administrative burden after the patient leaves. You'll do this across care settings: ambulatory, emergency, and inpatient.
This is a role for a builder — someone with strong product taste, deep user empathy, and the drive to ship experiences that clinicians love. You'll spend significant time with physicians, and care teams to understand how they actually work, then translate those insights into product decisions that move our most important metrics. You'll work across ML, engineering, design, clinical science, and commercial teams to deliver outcomes features.
WHAT YOU'LL DO
- Own product strategy for a Core Product area. Define the vision, roadmap, and success metrics for your domain — whether that's note quality, clinical workflows, personalization, or care settings. Prioritize ruthlessly based on user impact, competitive dynamics, and data.
- Go deep with clinicians. Conduct hands-on user research — shadowing clinicians in exam rooms, watching them interact with notes, understanding the friction they face across specialties and care settings. Turn those insights into product conviction.
- Ship high-quality clinical workflows. Partner with engineering, design, and ML to build experiences that are intuitive, reliable, and clinically useful. Sweat the details — you care about the difference between a note that's "fine" and one that makes a clinician trust the product.
- Integrate deeply with EHR environments. Work across Epic and other EHR surfaces to ensure Abridge workflows fit seamlessly into existing clinical routines. Understand the constraints and opportunities of embedded vs. standalone experiences.
- Define metrics and drive outcomes. Establish clear KPIs — adoption, retention, encounter share, quality scores — and use data to evaluate what's working. Build a culture of measurement and iteration on your team.
- Navigate ambiguity and move fast. Create structure and clarity in areas where the right answer isn't obvious. Form hypotheses, test them quickly, and update your approach when the data says you're wrong.
WHAT YOU BRING
- 5+ years of product management experience shipping products that users love, with a track record of owning product areas end-to-end.
- Builder mentality. You've personally driven products from discovery through launch and iteration. You care about craft and quality in what you ship.
- Strong user empathy and product taste. You instinctively know the difference between a product that works and one that delights. You've built that instinct through direct, repeated exposure to users.
- Healthcare or clinical workflow experience strongly preferred. You understand how clinicians work, how health systems buy, and why healthcare products are hard to get right.
- Comfort with ambiguity. You can take a messy problem space and create a clear roadmap without waiting for perfect information.
- Cross-functional credibility. You can go deep with ML engineers on model tradeoffs, partner with design on interaction details, and present strategy to health system executives. You earn trust through competence and follow-through.
BONUS POINTS IF…
- You have built ML/AI-powered products and understand how to design around model capabilities and limitations.
- You have worked with Epic or other EHR platforms and understand what it takes to build great embedded experiences.
- You actively use AI tools in your own work — prototyping, analysis, writing, coding — and have strong intuition for how AI products should behave and where they fall short.
- You have a technical background (engineering, CS, or similar) and are comfortable going deep on system design, data models, and technical tradeoffs with engineering teams.
WHY WORK AT ABRIDGE?
At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.
Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.
Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.
We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.
If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.
HOW WE TAKE CARE OF ABRIDGERS:
- Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
- Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
- Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
- Paid Parental Leave: Generous paid parental leave for all full-time employees.
- Family Forming Benefits: Resources and financial support to help you build your family.
- 401(k) Matching: Contribution matching to help invest in your future.
- Personal Device Allowance: Tax free funds for personal device usage.
- Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
- Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
- Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
- Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
- Compensation and Equity: Competitive compensation and equity grants for full time employees.
- ... and much more!
EQUAL OPPORTUNITY EMPLOYER
Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.
STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD
We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.