初级CS客户经理 (德语说者)
Jr CS Account Manager (German Speaker)
薪资起薪为每年23,000欧元（税前），根据技能、经验和地点而定。
#### 不是普通的办公环境
厌倦了朝九晚五的工作？想象一个没有边界的未来，机会无限。这就是WorkMotion正在打造的工作未来。我们的远程优先团队遍布全球，通过智能、灵活的劳动力解决方案，帮助公司招聘、入职并管理国际人才。快节奏、以人为本、全球互联——我们赋能企业打造无国界的团队。
#### 超越职位本身
我们不仅仅需要一名初级客户成功经理——我们需要一位关系构建者和战略顾问。我们寻找的是那种从建立信任合作关系、应对复杂情况、在高价值客户中推动长期影响中获得能量的人，同时保持敏锐的分析焦点，关注其工作如何带来实际的业务影响。
这不是一个只想待在自己领域的人的职位。你将处于核心位置——支持账户策略，推动主动参与，影响客户成果——确保你所接触的一切都是数据驱动、关系导向，并与我们的整体目标保持一致。
你不会独自工作。你将与销售、运营、法律、财务和产品团队合作，整合一切以确保全面的一致性、影响力和进展。
#### 责任与真正机会的结合
作为初级客户成功经理，你将：
● 负责并支持高价值客户组合的成功
● 推动结构化的账户规划和主动参与，识别风险和扩展机会
● 管理高管级利益相关者和复杂的多国家设置
● 监控账户健康状况和指标，确保长期增长和留存
● 协调跨职能项目以解决升级问题并优化客户体验
#### 我们寻找的人
● 至少1年客户成功、销售或商务拓展代表相关工作经验
● 语言：德语母语。英语：优秀的口头和书面沟通能力
● 充满活力、积极主动：展现出热情和主动的态度，推动参与并赢得客户和团队成员的信任
● 认真记录：保持详尽准确的记录
● 客户为中心的思维：每个客户都很重要！
● 关系建设：建立和维护牢固的关系
查看英文原文
**Salary Starting from €23,000 Gross/Year subject to Skills, Experience and Location.**
#### Not Your Typical Workplace
Tired of the 9-to-5 grind? Imagine a World without borders, where opportunities are endless. That's the future of work, and what we are building at WorkMotion. Our remote-first team spans across the world, helping companies hire, onboard, and manage talent internationally through smart, flexible workforce solutions. Fast-paced, people-driven, and globally connected — we empower businesses to build teams without borders.
#### More Than a Role
We don’t just need a Junior Customer Success Manager — we need a relationship builder and strategic advisor. We’re looking for someone who gets their energy from building trusted partnerships, navigating complexity, and driving long-term impact within high-value accounts, while keeping a sharp, analytical focus on how their work delivers real business impact.
This isn’t a role for someone who wants to stay in their lane. You’ll be at the center of it all —supporting account strategy, driving proactive engagement, and influencing customer outcomes — ensuring everything you touch is data-informed, relationship-driven, and commercially aligned with our wider goals.
You won’t be a solo operator. You’ll collaborate with Sales, Operations, Legal, Finance, and Product teams, bringing everything together to ensure consistency, impact, and momentum across the board.
#### Where Responsibility Meets Real Opportunity
As a Junior CSM, you will:
● Own and support the success of a high-value client portfolio
● Drive structured account planning and proactive engagement, identifying risks and expansion opportunities
● Manage executive-level stakeholders and complex multi-country setups
● Monitor account health and metrics, ensuring long-term growth and retention
● Coordinate cross-functional initiatives to resolve escalations and optimize the client experience
#### What we are looking for
● Minimum 1 year work experience in Customer Success, Sales or Business Development Representative roles
● Language: Native German. English: excellent verbal and written communication abilities.
● Energetic, Motivated: Displaying enthusiasm and a proactive attitude that drives engagement and inspires confidence in clients and team members
● Diligent Documentation: maintaining thorough and accurate records
● Customer-Centric Mindset: Every client matters!
● Relationship Building: develop and maintain strong relationships with clients to enhance trust and satisfaction
● Time Management: capable of prioritizing tasks dynamically and efficiently to meet client needs
● Team Collaboration: work effectively with cross-functional teams to enhance client satisfaction
● Negotiation and influencing skills
#### Bonus Points If You Bring
● System Knowledge: familiarity with CRM tools like Hubspot and Salesforce
● Experience in delivering product demonstrations and presentations.
● Experience with mid-market or enterprise clients
#### Not Your Typical Team…
We’re a team of motivated, and fully distributed crew that proves "remote" doesn't mean "disconnected."
We don’t just “work” together — we create, challenge, and grow together. If you’re looking for an environment where your ideas are welcomed, your voice is heard, cross-collaboration on bold strategies thrive on collective brainpower and high-energy teamwork you’ll feel right at home.
#### The Perks of Being Here
● Global, remote, and thriving: We're a global team of talented individuals spread across 26 countries. Our WorkFlex program lets you work from anywhere, anytime. Whether it's a beachside office or a cosy home office, the choice is yours.
● Your well-being is our priority: We know mental health matters, which is why we offer a dedicated Well-Being Day—a full day off just to recharge and relax.
● Get fit and stay active: Whether it’s yoga, weightlifting, or a quick jog—work out on your terms, at a discount with our subsidised gym memberships.
● Learn, grow, and develop: We believe in constant growth. With our Training & Development Allowance, you’ll have all the opportunities you need to keep expanding your skills and knowledge.
● Stay connected: Take part in exciting annual team meetups!
● Diversity is our superpower: We are proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace.
*Benefits vary depending on location due to local laws and regulations. At WorkMotion, we’re proud to be an equal opportunity employer.
If you need any accommodations during the recruitment process, just let our Recruitment Team on [Jobs@WorkMotion.com](mailto:Jobs@WorkMotion.com). We’re here to support you every step of the way!