项目运营负责人 | 医疗收入周期项目
Project Operations Lead | Healthcare Revenue Cycle Project
职位类别:
业务运营出差要求:
最多25%需要安全许可:
无您将负责:
项目运营负责人通过提供结构化的协调、文档、跟踪和沟通支持,协助收入周期实施计划和特殊应收账款(AR)项目。该角色与项目经理、运营领导和客户利益相关者紧密合作,确保在人员、流程和技术工作流中保持项目有序、按计划进行并注重执行。这是一个以执行为主、决策较少的角色,旨在为高级项目经理减轻行政负担并加快交付进度。
主要职责
项目协调与执行支持
- 维护整合的项目计划、里程碑跟踪器、风险和机会日志(RAID)以及依赖关系跟踪
- 跟踪实施和特殊AR工作流中的行动项、负责人和截止日期
- 协调内部和客户会议,包括安排、议程、会议记录和后续跟进
- 支持收入周期计划的上线、上线后和稳定化活动
收入周期实施支持
- 协助实施准备活动,包括现状收集、数据收集和验证
- 支持应收账款、拒付管理、现金入账、信用余额和后续措施的部署
- 协调培训后勤、材料分发和出勤跟踪
- 跟踪待办事项清单和实施后的整改工作
特殊AR及定向工作流
- 支持短期、高重点的AR项目,如账龄减少和积压任务清理
- 跟踪特殊AR项目的生产指标、数量趋势和目标里程碑
- 整合运营输入,形成高管可用的状态更新
- 支持从实施、项目到稳定运营的过渡
- 支持标准操作程序(SOP)开发
- 为项目、解决方案和活动提供行政支持
报告与交付成果
- 准备周报和月报、仪表盘和管理层更新
- 汇编治理演示文稿、MORs和客户沟通所需数据
- 确保项目文档整理有序、版本可控且可审计
- 支持流程文档、SOP更新和项目收尾材料的编写
您需要具备:
- 本科学位或4年相关工作经验替代教育背景
- 4年以上项目协调、项目管理办公室(PMO)或医疗行业相关经验
查看英文原文
Job Family:
Business OperationsTravel Required:
Up to 25%Clearance Required:
NoneWhat You Will Do:
The Project Operations Lead supports Revenue Cycle implementation initiatives and Special Accounts Receivable (AR) projects by providing structured coordination, documentation, tracking, and communication support. This role partners closely with Project Managers, Operations Leaders, and Client stakeholders to ensure projects stay organized, on-track, and execution-focused across people, process, and technology workstreams. This is an execution-heavy, decision-light role designed to remove administrative burden from senior Project Managers and accelerate delivery.
Key Responsibilities
Project Coordination & Execution Support
- Maintain integrated project plans, milestone trackers, RAID logs, and dependency tracking
- Track action items, owners, and due dates across implementation and Special AR workstreams
- Coordinate internal and client meetings, including scheduling, agendas, notes, and follow-ups
- Support go-live, post-live, and stabilization activities for revenue cycle initiatives
Revenue Cycle Implementation Support
- Assist with implementation readiness activities including current-state intake, data collection, and validation
- Support deployment of AR, denial management, cash posting, credit balance, and follow-up initiatives
- Coordinate training logistics, materials distribution, and attendance tracking
- Track punch-list items and post-implementation remediation efforts
Special AR & Targeted Workstreams
- Support short-term, high-focus AR initiatives such as aging reduction and backlog burn-downs
- Track production metrics, volume trends, and target milestones for Special AR projects
- Consolidate operational inputs into executive-ready status updates
- Support transitions between implementation, project, and steady-state operations
- Support SOP Development
- Administrative support for Projects, Solutions, and Campaigns
Reporting & Deliverables
- Prepare weekly and monthly project status reports, dashboards, and leadership updates
- Compile data for governance decks, MORs, and client communications
- Ensure project artifacts are organized, version-controlled, and audit-ready
- Support documentation of workflows, SOP updates, and project close-out materials
What You Will Need:
- Bachelor's Degree or 4 years of relevant working experience in lieu of education
- 4+ years of experience in project coordination, PMO, or healthcare operations support
- Exposure to healthcare revenue cycle functions including AR, billing, denials, and cash posting
- Strong organizational skills with excellent attention to detail
- Proficiency in Microsoft Excel, PowerPoint, Word, and Teams
- Ability to manage multiple workstreams in deadline-driven environments
What Would Be Nice:
- Prior experience supporting revenue cycle implementations or AR performance initiatives
- Familiarity with Epic or Meditech revenue cycle workflows
- PMP, CAPM, or project management coursework (preferred, not required)
- Experience in consulting, managed services, or large health systems
#IndeedSponsored
The annual salary range for this position is $61,000.00-$101,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Originally posted on Himalayas