解决方案开发架构师：售前，AI/GPU基础设施
Solution Development Architect: Presales, AI/GPU Infrastructure
**你是什么样的人**
你是一位经验丰富的高级售前解决方案架构师，拥有深厚的数据中心、网络基础设施和高性能计算经验。你能够主导客户调研，审查技术设计，制定工作分解结构，估算服务，撰写工作范围（SOW），并展示能帮助赢得业务的解决方案。
你具备扎实的工程判断力、商业意识、文档规范性，以及与技术和业务相关方建立信任所需的沟通能力。
**职位简介**
高级售前解决方案架构师将支持Myriad360的GPU和Neo-Cloud基础设施业务的持续增长。这个面向客户的高级职位负责从发现到方案定义、服务范围规划、估算、提案开发和技术成交的整个机会塑造过程。
你将与客户、销售、解决方案架构、工程、项目管理和交付团队合作，将复杂的基础设施需求转化为清晰、差异化且可执行的解决方案。成功需要技术可信度、强大的售前直觉，以及在客户承诺之前识别需求、风险、假设和范围缺口的能力。
**其他职责包括：**
- 主导客户调研会议、技术研讨会和售前对话，以了解业务目标、基础设施需求、时间表、限制条件和验收标准。
- 评估客户的数据中心和网络环境，并为GPU、AI和Neo-Cloud部署制定或验证基础设施设计方案。
- 解读网络图、机架高度图、平面图、物料清单、线缆计划和逻辑及物理拓扑文档。
- 完成并验证工作分解表、现场评估文档、机架和布线要求、数量以及其他用于定价和执行的调研成果。
- 将客户需求和方案设计转化为详细的《工作范围》（SOW），包括任务、交付物、假设、排除项、依赖关系、客户责任和验收标准。
- 制定安装、机架部署、结构化布线、配置、集成、测试、迁移、调试及相关专业服务活动的人工和服务估算。
- 评估物理基础设施的准备情况，包括机架、路径、布线、光纤连接、光学设备、电源分配、冷却系统等。
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**Who You Are**
You are a seasoned Senior Presales Solutions Architect with deep data center, network infrastructure, and high-performance computing experience. You are comfortable leading customer discovery, reviewing technical designs, building take-offs, estimating services, writing SOWs, presenting solutions that help win the business.
You bring strong engineering judgment, commercial awareness, documentation discipline, and the communication skills needed to build trust with technical and business stakeholders.
**About The Role**
The Senior Presales Solutions Architect supports the continued growth of Myriad360’s GPU and Neo-Cloud infrastructure business. This senior, client-facing role is responsible for shaping opportunities from discovery through solution definition, services scoping, estimating, proposal development, and technical close.
You will partner with customers, sales, solution architecture, engineering, project management, and delivery teams to translate complex infrastructure needs into clear, differentiated, and executable solutions. Success requires technical credibility, strong presales instincts, and the ability to identify requirements, risks, assumptions, and scope gaps before customer commitments.
**Other responsibilities include:**
- Lead customer discovery sessions, technical workshops, and presales conversations to understand business objectives, infrastructure requirements, timelines, constraints, and acceptance criteria.
- Assess customer data center and network environments and develop or validate infrastructure designs for GPU, AI, and Neo-Cloud deployments.
- Interpret network diagrams, rack elevations, floor plans, bills of material, cable schedules, and logical and physical topology documentation.
- Complete and validate take-off sheets, site assessment documentation, rack and cabling requirements, quantities, and other discovery artifacts used for pricing and execution.
- Translate customer requirements and solution designs into detailed Statements of Work, including tasks, deliverables, assumptions, exclusions, dependencies, customer responsibilities, and acceptance criteria.
- Develop labor and services estimates for installation, rack-and-stack, structured cabling, configuration, integration, testing, migration, commissioning, and related professional services activities.
- Evaluate physical infrastructure readiness, including racks, pathways, cabling, fiber connectivity, optics, power distribution, cooling, containment, and environmental considerations for high-density GPU environments.
- Identify and communicate technical, commercial, and delivery risks, including scope gaps, assumptions, alternatives, and mitigation strategies.
- Present solution designs, implementation approaches, estimates, and SOWs directly to customers and build confidence in Myriad360’s ability to execute.
- Partner with sales to qualify opportunities, shape technical strategy, support proposal development, differentiate Myriad360, and advance opportunities toward close.
- Complete ongoing security awareness training and comply with company policies.
- Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts.
- Perform other duties as assigned.
**Desired skills and experience:**
- 7+ years of experience in presales engineering, solutions architecture, data center infrastructure, network infrastructure, design engineering, professional services, consulting engineering, or a related technical role.
- Presales experience is required, including customer discovery, technical selling, solution positioning, proposal development, and support through technical close.
- Data center infrastructure experience is required, including exposure to rack, cabling, power, cooling, structured cabling, fiber connectivity, physical topology, and deployment considerations.
- Strong knowledge of data center networking and high-performance fabrics, including Ethernet switching, routing, optics, rack-level connectivity, and network dependencies.
- Working knowledge of RoCE and InfiniBand architectures and the physical infrastructure requirements for GPU and AI cluster deployments.
- Experience interpreting customer requirements and developing or validating logical and physical infrastructure solutions.
- Experience developing Statements of Work, labor estimates, technical scopes, take-offs, or professional services proposals.
- Strong client-facing skills, including the ability to lead technical conversations, simplify complex concepts, handle objections, and influence customer decisions.
- Ability to manage multiple concurrent opportunities while maintaining accuracy, responsiveness, commercial awareness, and attention to detail.
- BICSI RCDD certification strongly preferred.
- Hands-on experience with **Neo-Cloud, GPU, AI, HPC, structured cabling assessments, data center surveys, or high-density data center environments preferred.**
**A Little About Us**
Our mission is to challenge and enable our employees to achieve great things.
**We live and breathe our core values:**
- **We Before Me:** We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge.
- **Dare To Be Great:** We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best.
- **Own It:** We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results.
We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion, and providing an environment that enables every employee to work to the best of their ability.
**Some of Our Benefits**:
- Unlimited Paid Time Off (PTO)
- Paid Parental Leave
- Company-funded 401k contributions
- 100% employer covered individual & family health insurance plans provided
- Transparent, candid culture with 1:1 coaching, quarterly performance reviews, and a consistent feedback loop
- Team-building events
- Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!
Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
**Must be based in the United States.**
**Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $160,000.00- $180,000.00 plus opportunities for bonus and/or commission. Compensation in other geographies may vary.**
Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.