高级部署工程师
Senior Deployment Engineer
Array 是一个金融创新平台，帮助数字品牌、金融机构和金融科技公司更快地推出有吸引力的消费者产品。我们通过可嵌入的小部件或简洁现代的 API 提供一系列信用和身份监控工具、隐私保护以及金融广告市场。我们的自有品牌产品帮助客户提高收入并增加用户参与度，同时赋能数百万消费者实现财务目标。
作为一家以远程办公为主的公司，我们专注于为高绩效人才提供机会，在快速增长的金融科技领域产生深远影响。明确的使命、对持续改进的承诺以及勇于实验的精神，使我们个人和团队都能为客户提供最佳产品和服务。
在 Array 担任高级工程师（部署方向），您将负责在售后阶段领导复杂的、企业级的 SaaS 实施工作，确保战略、技术和商业目标在客户交付中得到充分实现。您将作为高级个人贡献者，跨职能合作，影响部署策略，推动执行卓越，并扩展交付能力。该职位向部署总监汇报。
**您将：**
- 主导季度战略部署，以质量、时间表和成果为责任，推动 eARR 增长。
- 项目管理端到端的实施策略，管理复杂集成、利益相关者协调和风险。
- 通过识别低效环节并实施可扩展、自动化的解决方案和工具来优化部署框架。
- 与工程和产品团队合作，通过客户洞察和技术反馈影响产品路线图。
- 在销售、客户成功、产品和工程之间推动跨职能执行，实现无缝的客户生命周期交付。
- 通过可扩展的文档、操作手册和知识系统建立最佳实践，提升团队一致性。
- 通过预测容量、缓解管道瓶颈和降低未来 eARR 风险来支持组织的可扩展性。
- 利用人工智能作为核心层，加速解决方案设计、实施和持续部署改进。
**您具备：**
- 5 年以上部署、实施、解决方案工程或系统架构经验（SaaS/企业软件）。
- 主导过复杂的多利益相关方企业级实施，包括 API、SDK 和云集成。
- 深厚的技术能力；可信
查看英文原文
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.
As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.
As a Senior Engineer (Deployment) at Array, you will lead complex, enterprise-scale SaaS implementations in a post-sales capacity, ensuring that strategic, technical, and commercial objectives are fully realized in client delivery. You will operate as a senior individual contributor, partnering cross-functionally to influence deployment strategy, drive execution excellence, and scale delivery capabilities. This role reports to the Director of Deployment.
**You Will:**
- Lead strategic deployments quarterly, driving eARR with ownership of quality, timelines, and outcomes.
- Project Manage end-to-end implementation strategy, managing complex integrations, stakeholder alignment, and risk.
- Optimize deployment frameworks by identifying inefficiencies and implementing scalable, automated solutions and tooling.
- Partner with Engineering and Product, influencing the roadmap with client insights and technical feedback.
- Lead cross-functional execution across Sales, CS, Product, and Engineering for seamless customer lifecycle delivery.
- Institutionalize best practices via scalable documentation, playbooks, and knowledge systems to elevate team consistency.
- Support organizational scalability by forecasting capacity, mitigating pipeline constraints, and reducing future eARR risk.
- Leverage AI as a core layer for accelerating solution design, implementation, and continuous deployment improvement.
**You Have:**
- 5+ years in deployment, implementation, solutions engineering, or systems architecture (SaaS/enterprise software).
- Led complex, multi-stakeholder enterprise implementations, including API, SDK, and cloud integrations.
- Deep technical skills; credibly engages engineering while translating business needs into scalable solutions.
- Drove operational excellence via process, automation, and tooling, measurably improving deployment velocity and quality.
- Influenced senior cross-functional teams (Product, Engineering) to shape decisions and align efforts.
- Ability to independently scope, prioritize, and execute in ambiguous, high-growth environments; expected rapid ownership and impact within 60 days.
- Clear understanding of deployment's commercial impact on revenue and retention.
- Strong viewpoint on AI as a fundamental shift, habitually integrating it into workflows for leverage and output.
**Pay transparency:** $115,000+ for base salary, depending on experience. Full time employee compensation includes an Incentive Stock Option (ISO) grant, subject to Board approval.
**Expected interview process:** Recruiter Conversation - Hiring Manager Interview - Loop round - How We Work
**Array Offers All Full Time Employees the following Benefits and Perks:**
- Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
- Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
- 100% 401k match up to 4% with immediate vesting
- Generous and competitive parental leave for all parents
- $1,000 desk setup subsidy to set-up your unique remote office
- $100/month to subsidize wifi/cell phone expenses
- Summer Fridays (half-day Fridays) typically from late May to the end of August
- AnniversArray Kits for work anniversaries
- Commuter benefits for those who choose to go into our New York City or San Francisco office spaces
_Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you._
_We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request._
_Array uses CLEAR to conduct identity verification as part of the application process. We encourage you to review CLEAR’s_ [_Privacy Notice_](https://www.clearme.com/privacy-policy) _and_ [_Terms of Use_](https://www.clearme.com/terms-of-use) _to understand how your personal data will be processed._