资深产品经理,基础设施
Staff Product Manager, Infrastructure
为什么选择Harvey
在Harvey,我们正在改变法律和专业服务的运作方式。通过结合前沿的代理AI、企业级平台和深厚的领域专业知识,我们正在重塑未来数十年的关键知识工作方式。
这是一个难得的机会,帮助打造一家具有时代意义的公司,在真正的转折点上共同前进。我们拥有强大的产品与市场匹配度和世界级的投资支持。我们正在快速扩展,并实时定义一个新类别。这项工作充满雄心,标准很高,个人、职业和财务上的成长机会是无与伦比的。
我们的团队行动迅速,有责任感,并对使命充满热情——以高强度运作,贴近客户,互相推动追求卓越。我们秉持三个价值观:果断、简洁、工作未完成。我们在清晰判断下快速行动,而非等待完美信息;我们相信简洁才是可扩展的关键;我们从不满足于现状。如果你希望与志同道合的人一起做出职业生涯中最出色的工作,我们期待与你一起创造。
在Harvey,专业服务的未来正在今天被书写——而我们才刚刚开始。
职位概述
作为Harvey核心平台团队的产品经理,你将负责我们全球法律AI平台所有用户交互的基础架构的战略、路线图和执行。Harvey为全球领先的法律团队提供服务,处理数万亿个token和数百万次每日请求,你的工作将决定这些能力如何传递给我们的用户。
你将在深刻的客户需求和严格的的技术限制之间运作,将律师和其他专业人士的工作流程转化为工程团队可以实现的产品需求。你需要在大胆的零到一的产品决策与保持关键任务平台的可靠性、可扩展性和安全性所需的运营纪律之间取得平衡,随着我们产品、地区和客户的扩展,持续优化。你的决策将直接影响用户的采用率、留存率以及企业客户对Harvey的信任。
你将负责
你将直接与我们的基础设施负责人合作,定义并推动Harvey平台核心领域的产品愿景和路线图,使其与公司战略保持一致,并基于客户(外部和内部)、数据和市场的证据进行落地。你将与工程、产品和市场团队紧密合作,确保产品方向符合业务目标,并有效解决实际问题。
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WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Product Manager on the Core Platform team at Harvey, you'll own the strategy, roadmap, and execution for the infrastructure that powers every user interaction with our global legal AI platform. Harvey serves the world's leading legal teams, processing trillions of tokens and millions of daily requests, and your work will shape how that capability reaches our users.
You'll operate at the intersection of deep customer need and hard technical constraints, translating the workflows of lawyers and other professionals into product requirements that engineering can build against. You'll balance ambitious, zero-to-one product bets with the operational discipline required to keep a mission-critical platform reliable, scalable, and secure as we expand across products, regions, and customers. Your decisions will directly influence adoption, retention, and the trust that our enterprise customers place in Harvey.
WHAT YOU'LL DO
You'll partner directly with our Head of Infrastructure to define and drive the product vision and roadmap for a core area of the Harvey platform, aligning it with company strategy and grounding it in evidence from customers (external and internal), data, and the market. You'll work closely with engineering, product, and go-to-market teams to ship high-quality products on a predictable cadence, and you'll own the outcomes those products produce.
Day to day, you will own the entire infrastructure planning, prioritization, and roadmapping. You’ll make and communicate crisp prioritization decisions, balancing new capabilities against reliability, performance, and security. You'll define the metrics that matter for your area — adoption, engagement, quality, and business impact — and hold the team accountable to them. You'll also serve as the connective tissue across functions, ensuring that customer feedback, competitive dynamics, and technical realities all inform the product direction, and you'll raise the product bar across the organization through rigorous specs, reviews, and decision-making. Some projects include architecting multi-region deployment strategies, developing comprehensive observability infrastructure, and more.
WHAT YOU HAVE
- 6+ years of product management experience shipping and scaling software platforms in a production environment, with a track record of measurable impact
- Experience owning complex, technical products end to end, including platform, infrastructure, or AI/ML capabilities
- Strong ability to translate ambiguous problems and deep customer needs into clear strategy, crisp requirements, and prioritized roadmaps
- Fluency working with engineering and design teams on technical trade-offs, and comfort engaging with concepts like distributed systems, APIs, and cloud infrastructure at a level sufficient to make informed decisions
- Excellent analytical skills, with the ability to define metrics and use data to guide decisions
- Outstanding written and verbal communication, and a demonstrated ability to influence and align stakeholders across functions
- A high bar for quality, strong product judgment, and a "spidey sense" for where a product experience could break down
Nice to Have
- Experience building products for legal, professional-services, or other expert users with demanding accuracy and trust requirements
- Background with AI/ML products, LLM-powered applications, or high-throughput inference systems
- Experience with multi-tenant, enterprise platforms subject to strict security and compliance requirements
- Prior experience partnering closely with infrastructure or platform engineering teams
- A prior career in law or another professional-services field, or experience building tools for those users
COMPENSATION
$213,600 - $300,000
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai