市场运营与分析主管
Head of Marketing Operations & Analytics
为什么选择Harvey
在Harvey，我们正在改变法律和专业服务的运作方式。通过结合前沿的代理AI、企业级平台和深厚的专业知识，我们正在重塑未来数十年的关键知识工作。
这是一个难得的机会，帮助打造一家具有时代意义的公司，在真正的转折点上发挥作用。我们拥有强大的产品与市场契合度和世界级的投资支持。我们正在快速扩展，并实时定义一个新类别。这项工作充满雄心，标准很高，个人、职业和财务上的成长机会是无与伦比的。
我们的团队行动迅速，承担责任，并对使命有深刻承诺——以高强度运作，贴近客户，不断追求卓越。我们秉持三个价值观：果断、简洁、工作未完成。我们在清晰判断的基础上快速行动，而非等待完美信息；我们相信简洁才是可扩展的；我们从不满足于现状。如果你希望与志同道合的人一起，做出职业生涯中最出色的工作，我们期待与你共同创造。
在Harvey，专业服务的未来正在今天被书写——而我们才刚刚开始。
职位概览
Harvey正在重新定义一个原生AI的营销组织，这个职位将设计其背后的运营系统。营销运营与分析负责人负责支撑Harvey营销引擎的平台、数据和自动化。这是与一支优秀的团队一起构建一个定义类别的职能的难得机会，拥有原生AI的使命，以及充分的自由去为长远发展打造它。
你将构建测量框架、技术栈和报告系统，将每一分营销支出与线索和收入联系起来，紧密与营收运营、GTM系统、产品营销和销售领导合作，使Harvey的系统和运营更加数据驱动、合规且高效。
该职位将直接向需求生成负责人汇报，并与整个营销团队密切协作。
你将负责
- 主导营销技术栈——评估、实施并优化营销自动化、CRM、广告平台、归因、线索路由与丰富、数据可视化等工具，以支持现代、以AI为核心的运营模式。
- 推动AI和自动化应用——识别并推出代理式流程和自动化，消除漏斗中的手动工作；超越工具试点，深入推动实际应用。
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WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is redefining what an AI-native marketing organization looks like, and this role designs the operating system behind it. The Head of Marketing Operations and Analytics owns the platforms, data, and automation that power Harvey's marketing engine. It's a rare shot at architecting a category-defining function with a brilliant team, an AI-native mandate, and full latitude to build it right for the long term.
You'll build the measurement frameworks, technology stack, and reporting systems that connect every marketing dollar to pipeline and revenue, partnering closely with revenue operations, GTM systems, product marketing, and sales leadership to make Harvey's systems and operations data-driven, compliant, and efficient.
This role will report directly to our Head of Demand Generation, working closely across our entire marketing team.
WHAT YOU'LL DO
- Own the marketing technology stack — evaluate, implement, and optimize tools across marketing automation, CRM, ad platforms, attribution, lead routing and enrichment, and data visualization to support a modern, AI-first operating model.
- Lead AI and automation adoption — identify and ship agentic workflows and automation that remove manual work across the funnel; go beyond piloting tools to running them in production.
- Build unified marketing analytics and reporting — attribution models, pipeline dashboards, and campaign ROI measurement that serve as a single source of truth for marketing, finance, and sales leadership, and translate into clear, actionable insight.
- Architect lead lifecycle infrastructure — define funnel stages, scoring models, routing logic, and handoff criteria in partnership with revenue operations and sales development.
- Own marketing data governance and compliance — ensure data quality, consent management, and privacy frameworks are built into every system and workflow.
- Drive operational excellence — build scalable workflows, automations, experimentation and optimization practices (e.g., A/B testing), and QA processes that ensure data integrity and let the team move fast without sacrificing quality.
- Own budget and vendor management — manage the marketing operations budget and technology renewals, and evaluate/negotiate vendor contracts in partnership with finance and procurement.
- Lead and develop the team — lead and develop a high-performing global organization as Harvey scales its marketing investment.
- Partner cross-functionally — work with GTM systems, product marketing, customer engagement, sales leadership, and finance to align on targets, surface insights, inform investment decisions, and lead change management across a fast-moving organization.
WHAT YOU HAVE
- 10+ years of experience in marketing operations, marketing analytics, or growth operations, including 5+ years managing and developing teams
- Deep, hands-on expertise in the modern B2B marketing technology stack across marketing automation, CRM, attribution tools, lead routing/enrichment, automation/orchestration platforms and data visualization tools
- Working fluency in SQL and marketing data pipelines, with the ability to query, QA, and troubleshoot data directly.
- Demonstrated experience applying AI, automation, and agentic workflows to marketing operations. You've shipped production systems, not just piloted tools.
- Proven track record building marketing analytics and attribution frameworks that connect marketing activity to pipeline and revenue in a sales-led SaaS environment.
- Experience owning data governance, privacy, and consent frameworks for a marketing organization.
- Experience managing marketing technology budgets and negotiating vendor contracts.
- Experience managing and developing teams in high-growth environments, ideally at fast-growing, AI-native companies familiar with modern technology stacks.
- Strong cross-functional partnership and change-management skills, with demonstrated ability to align marketing, sales, finance, and systems teams around shared goals and data, and to translate complex data into clear insight for executive decision-making.
- A builder's mindset - you have taken marketing operations infrastructure from early-stage to scaled, and you thrive in environments where you can design systems rather than inherit them.
COMPENSATION
$206,800 - $310,200 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai