企业客户经理
Enterprise Account Executive
### **该职位在以下地区也提供就业机会：**
都柏林，爱尔兰，远程 - 英国
### **职位描述：**
作为客户经理，你将负责你在所在区域的客户收入增长。针对确定的客户，你将确保收入增长、客户成功以及与指定客户的长期合作。你还将与扩展的客户团队（解决方案工程师、业务发展代表和客户成功经理）密切合作，并为他们提供指导，以确定最佳“进攻计划”，提高效率，并为你的客户制定成功的策略和战术。
**你将致力于成为怎样的人：**
- 这些可能因岗位而异——考虑领导力、沟通能力、软技能以及 Pluralsight 文化支柱。这个人最重要的4-5个特质是什么？以下是一些示例：
- 你喜欢学习，并乐于接受新的做事方式。
- 你不害怕做自己，尝试、犯错并从中学习，提问或表达你的担忧。
- 在沟通时，你有自我意识，见解深刻，且积极主动。
- 你首先是一个团队成员，其次才是个人贡献者。你意识到高绩效团队的强度取决于其最弱的一环。
- 你相信持续改进，并会主动向他人寻求反馈。
**你将从事的工作：**
- 负责从潜在客户到成交的完整销售流程，面向企业客户
- 与高级销售专业人士建立基于信任的关系
- 识别并理解客户的战略及相关的能力建设和技能需求
- 在采用周期中通过共同制定并达成的成果标准，向客户传达 Pluralsight 的价值，并根据客户的业务需求和使用模式提供建议
- 制定并设定与目标一致的策略，推动 Pluralsight 在现有企业中的增长，并开拓新的业务机会
**你将带来的经验：**
- 精通解决方案销售、以客户为中心的销售、战略销售、挑战式销售、业务影响销售和/或价值销售。
- 在向 C 层高管销售方面有成功记录。
- 有管理销售管道并完成企业合同的经验。
- 在与客户和 Pluralsight 内部沟通中具备出色的书面和演示沟通能力。
- 具备战略思维和执行能力
查看英文原文
### **This position is also available for employment in these areas:**
Dublin, Ireland, Remote - United Kingdom
### **Job Description:**
As an Account Executive you will take responsibility for the revenue expansion of your accounts within you region. With identified accounts, you will ensure revenue growth, customer success and long term partnership with assigned customers. You will also work closely with and provide direction to the extended account team (solution engineers, business development reps and customer success managers), to identify the best ‘plan of attack’, increase efficiencies, and develop winning tactics and strategies for your accounts.
**Who you’re committed to being:**
- These may be similar from role to role - think about leadership, communication, soft skills, and Pluralsight culture pillars. What are the 4-5 most important things that this person bring. Below are some examples:
- You enjoy learning and are open to new ways of doing things.
- You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.
- When communicating you are self-aware, insightful, and proactive.
- You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.
- You believe in continuous improvement and request frequent feedback from others.
**What you’ll do:**
- Ownership of the full sales cycle from lead to close with business customers
- Effectively build trust-based relationships with senior-level sales professionals
- Identify and understand the customer’s strategy and the related capability and skills requirements
- Help educate customers on the value of Pluralsight throughout the adoption cycle through jointly developed and agreed success criteria and provide recommendations based on customers’ business needs and usage patterns
- Develop and set a strategy aligned to the goals set that enables Pluralsight ’s growth within existing businesses and building new business opportunities
**Experience you’ll bring:**
- Expert on Solution-Selling, Customer-centric Selling, Strategic Selling, the Challenger sale, Business Impact Selling and/or Value Selling.
- Proven successful track record selling to C-Suite personas.
- Experience managing a pipeline and closing Enterprise contracts.
- Excellent written and presentation communication skills both with customers and within Pluralsight.
- Proven strategic negotiation and closing skills with a successful track record of navigating stakeholders within large complex organizations and internally.
- Requires a minimum of 8 years of related or equivalent experience; or 6+ years with an advanced degree.
**Requirements:**
- Preferable experience selling in a SaaS organization, ideally with multi-year SaaS contracts into the C-Suite.
- **Hybrid Work Model:** This role follows a hybrid schedule, with on-site work at our Dublin, Ireland office Wednesday and Thursday and remote flexibility on Mondays, Tuesdays and Fridays. This approach helps us collaborate more effectively, make decisions more quickly, and build a stronger culture, while still providing flexibility.
- **Travel:** Travel expectations differ by role. Some **quota-bearing sales positions** involve limited travel, while others may involve travel of up to 40%, depending on business needs.
**Why you’ll love working here:**
- We work in a blended environment that supports collaboration, flexibility, and connection across teams.
- We are mission-driven, shaping the future of tech upskillling and delivering impact that matters.
- We foster a culture of inclusion and belonging, where everyone can contribute and thrive.
- We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose.
- Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more.
**About us:**
Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.
_**Physical Requirements:**_
_This role is primarily performed in an office or home office setting and involves standard computer-based work._
_**EEOC & Accommodations Statement:**_
_**Bring yourself.** Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws._
_If you need an accommodation to apply, interview, or perform essential job functions, please visit the_ [_bottom of our website_](https://www.pluralsight.com/careers) _to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our_ [_DEIB Report_](https://www.pluralsight.com/about/diversity-and-belonging) _._
_**Recruiting Scam Notice:**_
_Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page._
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