首席产品经理，灯塔项目
Principal Product Manager, Lighthouse
**关于 Owner**
Owner 是本地商家用来成功的 AI 原生系统，从餐厅开始。
我们正在构建一个系统，取代商家用来经营业务的多种工具。
它支持餐厅网站、在线订购、CRM、POS 等各种功能。
**产品理念**
大多数小型企业软件让商家自己完成工作才能获得他们想要的结果：销售增长和利润增长。Owner 会自动完成这些工作。
我们的系统会带来需求，将其转化为销售，并帮助运营者日常管理业务。随着系统不断改进，业务也会随之提升。
使用 Owner 应该就像拥有一支优秀的运营团队、工程师和营销人员在为你工作。
**我们的愿景**
我们首先帮助独立餐厅在网上取得成功。
但不仅仅是餐厅需要我们的帮助。大多数本地企业都面临同样的问题。大型科技公司正在夺走他们的客户，侵蚀他们的利润，并让他们难以生存。
一旦我们解决了餐厅的问题——我们将把解决方案扩展到其他所有类型的本地企业。
在我们设想的未来，数千万本地企业主将使用我们的技术，在数字时代取得成功。
**我们的进展**
自 2020 年以来，我们已经实现了数千万美元的收入，并处理了超过十亿美元的在线订单。五分之一的美国人使用过 [Owner.com](http://Owner.com) 网站。
更重要的是，我们帮助了超过 20,000 名餐厅业主，为他们节省了近 2 亿美元的费用。
**我们的团队**
我们的团队目前有几百人。我们拥有来自最成功 SMB 软件公司的顶尖人才，包括：Shopify、HubSpot、DoorDash、ServiceTitan、Rappi、Faire 和 Stripe。
2026 年我们将加快扩张速度，以跟上客户增长的步伐。
**我们在哪里工作**
Owner 是一家以远程办公为主、总部位于旧金山的全球公司，同时在多伦多设有销售中心。对于部分职位，我们优先考虑在我们办公室地点进行面对面协作。大多数同事分布在世界各地。请查看职位描述，并与你的招聘经理讨论更多关于工作地点的细节！
**为什么我们需要你**
Lighthouse 是 Owner 的多地点和规模化计划——是核心平台体验过超高速增长的客户接下来要面对的新篇章，他们现在需要更高级的功能来继续与我们一同成长（而不是超越我们）。关键的是，我们在这个过程中做到这一点。
查看英文原文
**About Owner**
Owner is the AI-native system local business owners use to succeed, starting with restaurants.
We’re building the system that replaces the many tools owners use to run their business.
It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.
**Product philosophy**
Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.
Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it.
Using Owner should feel like having a team of great operators, engineers, and marketers working for you.
**Our vision**
We’re starting by helping independent restaurants succeed online.
But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
Once we nail the solution for restaurants – we’ll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.
**Our traction**
Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an [Owner.com](http://Owner.com) website.
More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.
**Our team**
Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
We’ll be scaling even faster in 2026 to keep pace with our customer growth.
**Where we work**
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!
**Why we’re looking for you**
Lighthouse is Owner’s multi-location and scale initiative — the next chapter for customers who’ve experienced hyper-growth on the core platform and now need more advanced capabilities to keep scaling with us (not outgrowing us). Crucially, we do this on the one platform (not a separate “enterprise product”), so the most sophisticated features we build for multi-location brands trickle down to strengthen every single-location restaurant too — leveling the playing field by giving Davids “Goliath powers.”
We’re hiring a product leader to run Lighthouse end-to-end — a PM who wants to run and build a business line (product + operating model), and who is excited to be forward-deployed with our biggest customers. You’ll spend meaningful time in the field building relationships with sophisticated restaurant groups, and you’ll turn that signal into a scalable product + operating model. Our ambition is to start and scale a business line that can become $100M+ ARR.
This role is 100% remote and can be based anywhere in the United States or Canada.
**The impact you'll have**
- Define and run the Lighthouse strategy and operating model: ICP, value prop, entitlements, and success metrics.
- Build a differentiated Lighthouse customer experience across pre-sale, launch, and ongoing value delivery.
- Partner tightly with Sales, Launch, Customer Success, Support, RevOps, and Engineering to keep deals moving and customers successful.
- Drive the Lighthouse roadmap and ship multi-location capabilities into the one platform (not a fork).
- Spend meaningful time with customers in the field and translate signal into shipped outcomes
**Who you’ll work with**
- Report directly to VP Product.
- Partner closely with leaders across Sales, Launch, CS/Support, RevOps, Marketing, and Engineering.
**What we’re looking for**
- **5+ years of Product Management experience.**
- **Builder mindset** — thrives in ambiguity, prototypes quickly, and learns by building.
- **Technically fluent** — comfortable reading code, reasoning about systems, and partnering deeply with engineers.
- **Rapid prototyper** — uses AI, SQL, Figma, no-code, or lightweight code to validate ideas and accelerate execution.
- **Strong product operator** — proven track record of shipping high-impact products.
- **Customer obsessed** — excels at discovery, relationship building, and translating customer needs into product direction.
- **Business-minded** — understands unit economics, GTM strategy, and growth levers.
- **Cross-functional leader** — aligns teams and drives decisions across engineering, design, and go-to-market.
- **Founder mentality** — end-to-end ownership with an entrepreneurial approach; former founders are a strong plus.
**Compensation and benefits**
- The estimated starting base salary range for this role is $275-300K, plus a generous pre-IPO equity package
- Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!
**Notice - Employment Scams**
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.