德语沟通 - 希腊客户支持代理 - 包含搬迁
German Speaking - Customer Support Agent in Greece - Relocation Included
在美丽的希腊，以德语客服专员的身份开启你的职业生涯！这个绝佳机会让你结合语言技能和客户服务经验，同时体验希腊丰富的文化和迷人的风景。作为我们支持团队的关键成员，你将为德语客户提供建议，确保他们获得卓越的服务和帮助。
在这个职位中，你将通过聊天、邮件和电话为客户提供出色的支持，解决他们的问题，并提供有关我们服务的有价值信息。如果你具备积极的态度、出色的沟通能力和对客户满意度的承诺，我们邀请你加入我们的热情团队。我们的搬迁套餐将帮助你顺利愉快地过渡到希腊！
职责
- 通过聊天、邮件和电话为德语客户提供建 outstanding 的客户服务。
- 及时有效地解决客户的疑问和问题。
- 引导客户了解我们的服务，提升他们的体验。
- 与团队成员协作，确保高质量的服务标准。
- 在 CRM 系统中准确记录客户互动。
- 收集客户反馈以帮助改进服务。
- 参与培训课程，增强产品知识和服务技能。
要求
- 德语流利，英语良好；掌握其他语言者优先。
- 有客户服务或相关领域经验者优先。
- 具备优秀的沟通和人际交往能力，专注于提供优质客户服务。
- 能够多任务处理，并在快节奏环境中高效工作。
- 熟悉 CRM 系统和客服工具者优先。
- 愿意搬到希腊并积极参与新文化。
- 对 iGaming 行业有浓厚兴趣者是重要优势。
福利
- 在知名公司中的职业发展机会。
- 国际化且多元的工作环境。
- 竞争力强的绩效奖金。
- 在希腊享受较低的生活成本，这个美丽的地中海岛屿以其丰富的历史、充满活力的文化和迷人的风景而闻名。
- 完全远程（在希腊境内）的工作安排。
- 年薪约 23,000 欧元。
- 医疗保险福利及众多其他折扣。
- 由认证讲师提供的全额培训费用。
- 设施先进的办公场所，提供良好的工作环境和放松的休息区域。
- 特别活动以及社区和社交活动。
查看英文原文
Kickstart your career with Next Job Abroad as a German Speaking Customer Support Agent in beautiful Greece! This amazing opportunity allows you to combine your language skills and customer service expertise while experiencing the rich culture and stunning landscapes of Greece. As a key member of our support team, you will assist German-speaking clients, ensuring they receive exceptional service and assistance.
In this role, you'll respond to customer inquiries, resolve issues, and provide valuable information about our services. If you possess a positive attitude, strong communication skills, and a dedication to customer satisfaction, we invite you to join our enthusiastic team. Our relocation package will help make your transition to Greece smooth and enjoyable!
Responsibilities
- Deliver outstanding customer support to German-speaking clients via chat, email, and phone.
- Address and efficiently resolve customer questions and concerns.
- Guide customers through our services to enhance their experience.
- Collaborate with team members to ensure high service quality standards.
- Accurately document customer interactions in the CRM system.
- Gather customer feedback to help improve services.
- Participate in training sessions to strengthen product knowledge and service skills.
Requirements
- Fluency in German and a good command of English; knowledge of additional languages is a plus.
- Prior experience in customer service or a similar field is advantageous.
- Excellent communication and interpersonal skills focused on providing quality customer care.
- Able to multitask and work effectively in a fast-paced environment.
- Familiarity with CRM systems and customer support tools is desirable.
- Willingness to relocate to Greece and fully engage with a new culture.
- A keen interest in the iGaming industry is considered a significant asset.
Benefits
· Career growth opportunities in a renowned company.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Fully remote (within Greece) working setup.
- Yearly salary around €23.000.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company.
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
Originally posted on Himalayas