德语使用者 - 希腊客户支持 - 包含全额搬迁补贴
German Speaking - Customer Support in Greece - Fully Paid Relocation Included
Next Job Abroad 非常高兴为一位德语客服专员提供一个绝佳的机会，加入我们充满热情的团队，工作地点在美丽的希腊。这个职位非常适合希望利用语言技能同时享受地中海美景生活的人士，公司将提供全额搬迁补助以支持您的搬迁。
在这个职位中，您将发挥关键作用，为我们的德语客户群体提供卓越的客户服务。您的能力将直接影响客户满意度，确保所有咨询和问题都能高效且专业地处理。
主要职责
- 通过实时聊天、电子邮件和电话为我们的德语客户提供建议和支持。
- 回应客户咨询，解决技术问题，并处理投诉，注重提供积极的体验。
- 协助用户在我们的游戏平台上进行操作，确保他们充分利用我们的服务。
- 与同事有效协作，达成服务目标并保持质量标准。
- 在我们的支持系统中准确记录客户互动，以便后续跟进。
- 参与持续培训，加深对产品的理解并提升服务质量。
要求
- 德语流利，英语熟练；掌握其他语言者优先。
- 有客户服务或类似岗位经验者优先。
- 出色的沟通能力，注重提供优质客户服务。
- 能够在快节奏环境中工作，同时处理多个客户咨询。
- 熟悉客服软件和CRM系统者优先。
- 愿意搬到希腊并适应新的生活方式。
- 对游戏行业有真实兴趣并了解iGaming领域者将被视为加分项。
福利
- 在知名公司中的职业发展机会。
- 国际化且多元的工作环境。
- 具有竞争力的绩效奖金。
- 在希腊享受较低的生活成本，这个美丽的地中海岛屿以其丰富的历史、活力四射的文化和壮丽的风景而闻名。
- 全程远程办公（仅限希腊境内）。
- 年薪约为23,000欧元。
- 包括医疗保险和其他多种折扣。
- 由认证讲师提供的全额培训。
- 设备先进的办公场所，提供良好的工作环境及放松的休息区。
- 特别活动以及社区和社会责任相关项目。
查看英文原文
Next Job Abroad is thrilled to present a fantastic opportunity for a German Speaking Customer Support Agent to join our enthusiastic team in beautiful Greece. This role is perfect for individuals eager to leverage their language skills while enjoying the perks of living in a stunning Mediterranean locale, with fully paid relocation assistance to support your move.
In this position, you will play a key role in providing exceptional customer service to our German-speaking clients. Your abilities will directly impact customer satisfaction, ensuring that all inquiries and issues are managed efficiently and professionally.
Key Responsibilities
- Provide top-tier customer support through live chat, email, and phone for our German-speaking customers.
- Respond to customer inquiries, troubleshoot issues, and manage complaints with a focus on delivering a positive experience.
- Assist users in navigating our gaming platform, ensuring they make the most of our services.
- Collaborate effectively with colleagues to meet service goals and uphold quality standards.
- Accurately document customer interactions in our support systems for effective follow-up.
- Engage in ongoing training to deepen your understanding of our products and improve service delivery.
Requirements
- Fluent in German and proficient in English; additional languages are a plus.
- Previous experience in customer support or a similar role is preferred.
- Outstanding communication skills with a strong emphasis on providing excellent customer service.
- Ability to thrive in a fast-paced environment while managing multiple customer inquiries.
- Familiarity with customer support software and CRM systems is advantageous.
- Willingness to relocate to Greece and embrace a new lifestyle.
- A genuine interest in gaming and knowledge of the iGaming industry will be considered beneficial.
Benefits
· Career growth opportunities in a renowned company.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Fully remote (within Greece) working setup.
- Yearly salary around €23.000.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company.
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
Originally posted on Himalayas