高级用户体验与产品设计顾问
Senior UX and Product Design Consultant
职责：
你将作为值得信赖的用户体验和产品设计合作伙伴，帮助提升现有产品的质量，同时从早期开发到交付阶段塑造新解决方案的体验。主要职责包括：
对现有产品、工作流程和客户体验进行全面的用户体验评估，以识别可用性问题和改进机会。
在开发前评估新功能和产品概念，确保其直观、高效且易于使用。
应用已建立的用户体验原则和行业最佳实践，以改善导航、信息架构、可访问性和整体产品一致性。
在整个产品开发周期中与产品经理、开发人员和利益相关者合作。
在适当的时候创建用户流程图、原型和交互设计，以传达并验证设计方案。
将实用的用户体验方法和以用户为中心的设计实践引入产品规划和开发流程。
建立可跨产品一致应用的设计标准、交互模式和可用性指南。
与产品领导层合作，为路线图优先级和战略产品决策带来用户体验视角。
根据客户成果、可用性、业务目标和市场竞争力评估产品决策。
识别通过改进用户体验可以创造有意义的产品差异的机会。
在可用性改进与技术限制、开发现实和更广泛的产品优先级之间取得平衡。
参与设计评审并提供建设性的、可操作的反馈。
将用户体验思维嵌入到计划、估算、功能发现和产品评审流程中。
指导开发人员和其他利益相关者掌握以用户为中心的设计原则，以增强组织内的用户体验能力。
与产品和开发团队建立牢固的关系，并成为客户体验方面的可信顾问。
识别成熟的企业软件和较新的基于云的产品中的高影响力改进机会。
帮助建立共享的设计语言，提高组织对以客户为中心的产品决策的信心。
要求：
理想的候选人是一位经验丰富的用户体验和产品设计专业人士，能够将实际的设计专业知识与战略影响力以及强大的利益相关者协作能力相结合。你应该能够挑战假设，倡导用户利益
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Accountabilities:
You will serve as a trusted UX and product design partner, helping strengthen the quality of existing products while shaping the experience of new solutions from early development through delivery. Key responsibilities include:
Conduct comprehensive UX reviews of existing products, workflows and customer experiences to identify usability issues and opportunities for improvement.
Evaluate new features and product concepts before development to ensure they are intuitive, efficient and user-friendly.
Apply established UX principles and industry best practices to improve navigation, information architecture, accessibility and overall product consistency.
Collaborate with Product Managers, Developers and stakeholders throughout the product development lifecycle.
Create user flows, prototypes and interactive designs when appropriate to communicate and validate design solutions.
Introduce practical UX methodologies and user-centered design practices into product planning and development processes.
Establish design standards, interaction patterns and usability guidelines that can be consistently applied across products.
Partner with Product leadership to bring a UX perspective to roadmap prioritization and strategic product decisions.
Evaluate product decisions based on customer outcomes, usability, business objectives and market competitiveness.
Identify opportunities where improved user experiences can create meaningful product differentiation.
Balance usability improvements with technical constraints, development realities and broader product priorities.
Participate in design reviews and provide constructive, actionable feedback.
Embed UX thinking into planning, estimation, feature discovery and product review processes.
Mentor developers and other stakeholders on user-centered design principles to strengthen UX capabilities across the organization.
Build strong relationships with Product and Development teams and become a trusted advisor on customer experience.
Identify high-impact improvements across both mature enterprise software and newer cloud-based products.
Help establish a shared design language and increase organizational confidence in customer-centered product decisions.
Requirements:
The ideal candidate is an experienced UX and product design professional who can combine hands-on design expertise with strategic influence and strong stakeholder collaboration. You should be comfortable challenging assumptions, advocating for users and balancing customer needs with business and technical considerations.
8+ years of professional UI/UX design experience.
Significant experience designing or improving B2B SaaS products.
Strong portfolio demonstrating experience with complex software applications rather than primarily marketing websites.
Expertise in user-centered design methodologies.
Strong knowledge of interaction design, information architecture and accessibility principles.
Excellent communication, facilitation and stakeholder management skills.
Ability to constructively challenge assumptions and advocate for user needs while considering business objectives and technical realities.
Experience working within Agile product development teams.
Experience with CRM, ERP, case management, fundraising or other enterprise software is an asset.
Experience modernizing or evolving established enterprise software products is a plus.
Experience designing software for nonprofit organizations is beneficial.
Experience creating and governing design systems is an advantage.
Experience conducting UX research and usability testing is a plus.
Strong knowledge of accessibility standards such as WCAG is an asset.
Benefits:
Independent contractor engagement.
Approximately 2 days or 15 hours per week.
Flexible working schedule.
Fully remote opportunity within Canada.
Initial 6-month engagement with potential for ongoing work.
Opportunity to influence UX strategy across both modern and established software products.
Strategic partnership with Product and Development leadership.
Opportunity to establish lasting UX practices, standards and design capabilities.
Meaningful impact on software used by nonprofit professionals.
Flexible environment suited to an experienced senior-level consultant.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
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