高级产品设计师
Senior Product Designer
关于 Abridge
Abridge 于 2018 年成立，使命是推动医疗领域的深入理解。我们的 AI 驱动平台专为医疗对话而设计，提升临床文档效率的同时，让临床医生专注于最重要的事情——他们的患者。
我们企业级技术能够实时将患者与临床医生的对话转化为结构化临床记录，并深度集成电子病历系统。依托 Linked Evidence 和我们专为审计设计的 AI，我们是唯一一家将 AI 生成的摘要映射到真实数据的公司，帮助医护人员快速信任并验证输出结果。作为医疗领域生成式 AI 的先驱，我们正在为 AI 在医疗系统中的负责任部署设定行业标准。
我们是一支不断壮大的团队，成员包括执业医生、AI 科学家、博士、创意人员、技术人员和工程师，大家共同努力赋能人们，让医疗更有意义。我们设有位于旧金山 Mission 区、纽约 SoHo 社区和匹兹堡 East Liberty 的办公室。
职位描述
作为我们的高级产品设计师，你不仅仅是设计软件。你将重新设计医疗交付的未来。你将创造让临床医生节省时间、减轻认知负担，并让医生再次专注于患者的体验。
医疗体系存在许多大多数人看不到的问题。临床医生花费大量时间在行政事务上，导致前所未有的职业倦怠率和患者护理质量下降。当前的临床文档状态迫使医生在看患者和看电脑之间做出选择。
这个职位适合那些有远大梦想、能重新构想体验的人。你将解决之前从未被解决过的问题，在一个设计决策影响人类生命和福祉的行业中工作。
你将负责
作为我们的高级产品设计师，你将塑造 Abridge 的产品体验，为直接影响临床医生、患者和护理团队的项目设立高标准，涵盖品味、清晰度和战略思维。
你将与跨职能伙伴紧密合作，深入研究临床流程的复杂性，并为模糊的问题带来结构和同理心。无论你是原型设计新想法还是优化现有功能，你都会在产品生命周期的每个阶段倡导设计卓越。
- 化繁为简：解决我们最复杂的问题
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ABOUT ABRIDGE
Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.
Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.
THE ROLE
As our Senior Product Designer, you won't just be designing software. You'll be redesigning the future of healthcare delivery. You'll create experiences that give clinicians back time, reduce cognitive load, and enable doctors to give their patients undivided attention again.
Healthcare is broken in ways most people don't see. Clinicians spend up much of their time on administrative tasks, leading to unprecedented burnout rates and compromised patient care. The current state of clinical documentation forces doctors to choose between looking at their patients or looking at their computers.
This role is for someone who dreams big and can reimagine experiences. You'll be working on problems that have never been solved before, in an industry where design decisions impact human lives and wellbeing.
WHAT YOU'LL DO
As our Senior Product Designer, you’ll shape the product experience at Abridge, setting a high bar for taste, clarity, and strategic thinking across initiatives that directly impact clinicians, patients, and care teams.
You’ll collaborate deeply with cross-functional partners, immerse yourself in the complexity of clinical workflows, and bring structure and empathy to ambiguous problems. Whether you’re prototyping new ideas or refining existing features, you’ll advocate for design excellence at every stage of the product lifecycle.
- Simplify the Complex: Tackle our most challenging and ambiguous design and customer problems, transforming complex clinical workflows and AI capabilities into intuitive and delightful user experiences.
- Elevate Our Craft: Push the boundaries of visual and interaction design. You have an extremely strong command of design principles, motion, and prototyping, ensuring every pixel and interaction is meticulously considered and executed to perfection.
- Lead End-to-End Design Execution: Design for today’s needs and tomorrow’s challenges, translating early ideas into concrete, high-fidelity designs, prototypes, and user flows. No task is too small or too large when it comes to building exceptional products.
- Champion User-Centered Design: Advocate passionately for our users,clinicians who rely on our product daily. Engage in user research, synthesize insights, and ensure that every design decision is rooted in a deep understanding of their needs and pain points.
WHAT YOU'LL BRING
- 5-7+ years of experience shipping impactful product design in complex domains. Bonus points for AI experience.
- A proven track record of leading significant design initiatives from concept to launch, demonstrating measurable impact on user experience and business outcomes.
- A high craft bar that you consistently meet and exceed. You sweat the details and inspire others to do the same.
- Exceptional communication, presentation, and storytelling skills that enable you to articulate design rationale and influence stakeholders at all levels.
- A highly collaborative spirit and a low ego, with a genuine desire to learn, teach, and grow with a fast-paced, high-performing team.
BONUS POINTS IF...
- AI/ML products
- Consumer mobile
- Enterprise product experience
We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.
Must be willing to work from our SF or NYC office at least 3x per week
This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco or New York.
WHY WORK AT ABRIDGE?
At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.
Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.
Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.
We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.
If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.
HOW WE TAKE CARE OF ABRIDGERS:
- Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
- Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
- Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
- Paid Parental Leave: Generous paid parental leave for all full-time employees.
- Family Forming Benefits: Resources and financial support to help you build your family.
- 401(k) Matching: Contribution matching to help invest in your future.
- Personal Device Allowance: Tax free funds for personal device usage.
- Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
- Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
- Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
- Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
- Compensation and Equity: Competitive compensation and equity grants for full time employees.
- ... and much more!
EQUAL OPPORTUNITY EMPLOYER
Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.
STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD
We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.