高级经理/总监，供应商RCM业务发展与战略
Senior Manager/Director, Provider RCM Business Development & Strategy
_此职位为美国远程办公岗位。_
你是否是一位以结果为导向、富有创新精神和前瞻性思维的商务拓展与战略领袖，具备深厚的收入周期管理商务拓展和战略解决方案开发专业知识和热情？在Turquoise Health，我们正在寻找一位充满活力的高级经理/总监，以推动供应商收入周期管理（RCM）解决方案的增长，开发创新功能，并与客户和内部团队跨职能合作，塑造我们RCM解决方案的未来。
这是一个高影响力、高可见度的职位，作为思想伙伴支持高级管理层，共同探讨Turquoise如何服务我们最重要的医院和医疗系统客户。你将处于医疗数据和客户解决方案战略的交汇点，提取并解读价格透明度和报销数据，分析整个RCM环境，并将洞察转化为可向董事会汇报的叙事，推动战略定价、保险公司合同以及创新技术驱动的解决方案。你需要能够在商务拓展和解决方案交付之间自如切换。你需要是一个有坚定观点但能灵活调整的人，既能熟练使用SQL编辑器，也能在商业领导办公室中游刃有余。
**职责**
作为我们供应商垂直领域的高级经理/总监，你将负责：
**增长与商务拓展**
- 与销售和客户成功团队合作，识别、规划并赢得新合作，制定RFP、提案、工作说明书和基于价值的定价方案，体现所交付的价值。
- 通过发现新客户和现有客户中的相关机会，将一次性项目转化为持久的多年合作伙伴关系，涵盖人员、流程和技术。
- 作为思想伙伴，协助高级管理层探讨Turquoise如何包装、定价和定位其解决方案产品。
**面向客户的合作伙伴关系**
- 作为值得信赖的顾问，为医院和医疗系统的高级领导（如收入周期副总裁、管理护理高管、首席财务官及其团队）提供支持，将模糊的问题转化为结构化、数据驱动的解决方案，涵盖战略定价、保险公司合同、收费采集、临床文档改进（CDI）等支持净收入提升的举措。
- 全程负责项目：规划、工作计划、执行和交付，对可衡量的客户成果负责。
- 在每个项目中以专家级的专业知识和分析方法进行领导。
查看英文原文
_This is a fully remote role in the United States._
Are you a results-oriented, innovative and forward-thinking Business Development & Strategic Leader with strong expertise and passion for Revenue Cycle Management BD and Strategic Solution development? Here at Turquoise Health, we're seeking a dynamic Senior Manager/Director to drive Provider RCM solution growth, develop novel capabilities, and work cross-functionally with customers and internal teams to shape the future of our RCM solutions.
This is a high-impact, high-visibility role supporting senior leadership as a thought partner in shaping how Turquoise serves our most valuable hospital and health system customers. You'll sit at the intersection of healthcare data and customer solution strategy, pulling and interpreting price transparency and reimbursement data, reasoning across the RCM landscape, and translating insights into board-ready narratives that move strategic pricing, payer contracting, and innovative tech-enabled solutions. You should be comfortable sitting at the intersection of business development and solution delivery. You should be someone with strong opinions, held loosely, who is equally comfortable in a SQL editor as you are in a commercial leader's office.
**Responsibilities**
As a Senior Manager/Director in our Provider Vertical, you'll manage
**Growth & Business Development**
- Partner with Sales and Customer Success to identify, scope, and win new engagements, shaping RFPs, proposals, statements of work, and value based pricing that reflect the value delivered.
- Convert one-off projects into durable, multi-year partnerships across people, process, and technology by spotting adjacent opportunities across new and within existing accounts.
- Act as a thought partner to senior leadership on how Turquoise packages, prices, and positions its solution based offerings.
**Customer-Facing Partnerships**
- Serve as a trusted advisor to senior leaders such as VPs of Revenue Cycle and Managed Care, CFOs, and their teams at hospitals and health systems, framing ambiguous problems and translating them into structured, data-driven engagements across strategic pricing, payer contracting, charge capture, CDI, and other initiatives supporting net revenue improvement.
- Own engagements end to end: scoping, work planning, execution, and delivery, holding yourself accountable for measurable client outcomes
- Lead with expert subject matter and analytical methodology for each engagement. Pull and analyze price transparency, contracts, claims, and reimbursement data directly, pressure-test findings, and synthesize them into executive-ready narratives that withstand scrutiny.
- Present findings and insights to client executives and help influence decisions on pricing strategy, contracting strategy, payer negotiations
**Cross-Functional Partnership**
- Partner with Customer Success to align engagement outcomes with the broader account relationship and deliver a seamless customer experience.
- Work with Solutions Engineering to source, structure, and validate the novel datasets that power customer work.
- Coordinate with Finance, Legal, and Revenue Operations on contracting, engagement economics, and compliance.
- Feed structured insight back to Product, surfacing recurring client needs, defining requirements for productization, and helping reduce cost-to-serve and improve scalability.
**Requirements**
What you bring to the Senior Manager/Principal role:
- Bachelor's degree from a top tier institution required; MBA/MPH strongly preferred.
- 8+ years in RCM-focused management consulting, digital health, or provider-side revenue cycle strategy & operations, with a track record of owning senior client relationships and delivering measurable financial impact.
- Deep, current command of the revenue cycle end to end: patient access, coding, charge capture, CDI, billing, claims adjudication, denials, and payer contracting/negotiations and how each connects to a provider's realized net revenue.
- Demonstrated ability to build and deliver executive-level presentations, distilling complex analyses into clear, board-ready narratives and presenting them with confidence to C-suite and senior client leadership.
- Comfortable and curious, adopting AI tools to work faster and sharper, forward-leaning on the technology without needing deep AI/ML expertise.
- Strong grasp of reimbursement mechanics and payment methodology across care settings (hospital outpatient vs. ASC vs. physician), and how payer coverage and contract terms translate into revenue.
- Genuine technical fluency: comfortable pulling and manipulating data directly in SQL (or equivalent), building your own analyses, and identifying and resolving data discrepancies without waiting on an analyst.
- A structured, hypothesis-driven problem solver who can decompose ambiguity, form a point of view, and revise it as the evidence changes
- A proven ability to build consensus and drive decisions among senior internal and external stakeholders.
**Certifications (Preferred)**
- HFMA designations such as CRCR (Certified Revenue Cycle Representative) or CHFP (Certified Healthcare Financial Professional), and active HFMA membership.
- AAPC coding certifications such as CPC (Certified Professional Coder), CIC (Certified Inpatient Coder), COC (Certified Outpatient Coder).
**Benefits**
- Competitive pay with equity options
- Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options
- Company-sponsored disability & life insurance
- Unlimited PTO
- 401(k) + 4% Matching
- Fully remote work + flexible working hours
- $750 work-from-home setup budget
- Paid quarterly in-person co-working weeks
- Quarterly $150 co-hanging stipend to meet up with coworkers
- Monthly $100 health and wellness benefit
- Generous paid family leave
## **About Turquoise Health**
Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. Backed by a16z, Oak HC/FT, Adams Street, Yosemite, Bessemer Venture Partners, and others, we power price transparency for 300+ enterprise organizations and are building the infrastructure for a more open, efficient healthcare marketplace. We're a remote-first, US-based team that values transparency, empathy, inclusivity, creativity, and ownership.
We operate on US business hours and work with clients entirely based in the US. For this role, we are seeking US-based candidates.
_We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all._
### **Disability Accommodation Email**
Turquoise is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact recruiting@turquoise.health