解决方案工程师（英国）
Solutions Engineer (UK)
😎 我们的企业文化
Quantum Metric 的首要目标是让员工快乐，打造一个多元化和包容性的文化。我们致力于赋能员工成为最好的自己，提供辅导和培训项目，帮助他们在所选择的职业道路上加速成长。
作为一家以远程办公为主的公司，我们深知建立一个积极、多元且有趣的工作环境的重要性。我们会定期举办全员活动、季节性挑战，以及由 Quantum Metric 赞助的本地活动，当 Zoom 变得过于枯燥时。我们还设有多个员工资源小组，为员工提供讨论、分享和反思的平台，这些话题涉及工作内外的各种影响因素——从初次接触 SaaS 到作为第一次做父母的人如何应对，再到作为黑人、西班牙裔、亚裔美国人和夏威夷原住民/太平洋岛民、LGBTQIA 或其他代表性不足的背景所面临的障碍。
我们还非常重视与客户建立的联系。你不仅会与世界上一些最知名的品牌合作，还会建立持久的关系。
在 Quantum Metric，我们重视各种类型的经验和教育背景，并不要求你满足该职位的所有资格。我们最感兴趣的是你能带来的独特视角，以及你践行我们“激情、坚持和诚信”价值观的能力。
🚀 关于职位
作为 Quantum Metric 的企业解决方案工程师（EMEA），你将作为值得信赖的技术顾问，支持该地区复杂的高价值销售机会。你将与企业客户经理紧密合作，与大型跨国组织互动，帮助他们转变对数字客户体验的理解和优化方式。
在这个职位上，你将指导企业交易的技术策略，将 Quantum Metric 的平台与战略业务举措相匹配。你将与多样化的受众沟通——从数字和产品团队到高管——将 Quantum Metric 定位为企业数字化转型的关键组成部分。
🔧 职责
战略咨询：指导 EMEA 地区企业销售周期中的技术策略，从初步发现到成交。
解决方案设计：创建定制的演示和叙述，使 Quantum Metric 的平台与高层次的业务成果保持一致。
POC 执行：主导复杂的概念验证，定义成功标准并量化可衡量的业务价值
查看英文原文
😎 Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.
As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.
We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.
At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
🚀About the Role
As an Enterprise Solutions Engineer (EMEA) at Quantum Metric, you will serve as a trusted technical advisor supporting complex, high-value sales opportunities across the region. Working in close partnership with Enterprise Account Executives, you will engage with large, multinational organizations to help them transform how they understand and optimize digital customer experiences.
In this role, you will guide the technical strategy for enterprise deals, aligning Quantum Metric’s platform with strategic business initiatives. You will connect with diverse audiences—from digital and product teams to C-level executives—positioning Quantum Metric as a critical component of enterprise digital transformation.
🔧 Responsibilities
Strategic Advisory: Guide the technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing.
Solution Design: Create tailored demonstrations and narratives that align Quantum Metric’s platform with high-level business outcomes.
POC Execution: Lead complex proof-of-concepts, defining success criteria and quantifying measurable business value.
Technical Architecture: Translate customer needs into scalable solution architectures and clear value propositions.
Cross-Functional Partnership: Collaborate with Account Executives on deal orchestration and coordinate with Product/Engineering to ensure smooth post-sales onboarding.
Market Influence: Support RFP responses and provide structured customer feedback to influence the product roadmap.
💡Requirements
Linguistic Skills: Proficiency in English and Italian; additional European languages preferred.
Experience: 4+ years in Enterprise Pre-Sales/Solutions Engineering within the SaaS or software sector.
Sales Acumen: Proven success supporting complex, multi-layered sales cycles for large enterprise organizations.
Stakeholder Management: Ability to engage both technical teams (architects/developers) and C-suite executives (CIO/CDO).
Technical Depth: Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning.
Communication: Exceptional storytelling and presentation skills tailored for diverse corporate environments.
Agility: Strong organizational skills to manage multiple strategic deals and a willingness to travel 25–30% across EMEA.
Preferred Qualifications
Experience in Digital Experience Analytics or CXM platforms.
Familiarity with agentic AI, enterprise data architecture, or tagging strategies.
Background in high-growth SaaS or digital transformation consulting.
💻 Recruitment Process
Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest.
- Recruiter Screen (30 minutes)
- Take-Home Skills Assessment (30 minutes)
- Hiring Manager Interview (60 minutes)
- Demo (60 minutes)
- Presentation (60 minutes)
- In-person interview (30-90 minutes, subject to interviewer availability)
- CEO Interview (30 minutes)
🏆 Perks & Benefits
Private Medical Insurance (100% paid)
Life Assurance
Employee Assistance Program
Stock Options
Employee Lead Referral Program
Internal Lead Referral Program
One-Time Home Office Enhancement Stipend
Monthly Business Expense Stipend
Enhanced Parental Leave
Company-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
Automatic enrollment in QM Pension Plan with 4% match
MacBook and awesome swag delivered to your door
Encouraging and collaborative culture
🐉 About Quantum Metric
As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.
Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications.
Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.
If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.
Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.
Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Applicant Privacy Policy: https://www.quantummetric.com/legal/applicant-privacy-policy/
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