资深开发工程师 - 云工程
Staff Developer - Cloud Engineering
职位描述
嗨，我是Scott，我领导Jane的云工程团队。我在像Loblaw和Achievers这样的公司里，花了几十年时间来维护大型平台并实现扩展，我加入Jane是为了帮助我们的平台实现下一阶段的增长。
云工程负责支撑整个Jane平台的基础架构。我们保持其运行、监控它、扩展它，并随着诊所的增长增加容量。当人们不确定问题属于哪个部分时，他们也会来找我们，因此我们几乎会与工程的每个部分合作。
我们的平台在过去十年中为Jane提供了很好的支持，现在我们正接近一个转折点。这个角色的一大重点是弄清楚为了公司的下一阶段增长，需要做些什么才能干净地扩展它。
你将与我们团队的其他资深工程师一起，帮助塑造我们基础架构的长期愿景，然后将其分解成我们现在可以开始交付的各个部分。
除了技术工作之外，你在团队中的表现同样重要。我们需要一个积极主动的人：能够解决困难且模糊的问题，经常第一个跳出来帮忙，并能召集多个团队达成共识以实现大想法。我们无法独自扩展Jane，因此建立合作伙伴关系和推动变革是这份工作的核心。
你将与现代、云原生的技术栈一起工作，在实际规模上有很多机会提升我们使用工具的标准，包括AI。如果你喜欢解决复杂的基础设施问题，并让周围的人更高效，我很想认识你。
我们希望你带来的影响包括：
- 与我们的资深和高级资深工程师一起，制定Jane基础架构的长期技术愿景，然后将其转化为团队可以逐步交付的具体内容。
- 在困难和模糊的问题上发挥主导作用，超越表面症状看到真正的问题，并在问题涉及多个团队时坚持到底，直到得到解决。
- 通过建立关系和达成共识来推动工程领域的变革，因为扩展Jane从来不是一项单独的努力。
- 为其他团队提供技术领导力，帮助他们为新功能设计云基础架构，并做出合理的架构选择。
- 通过减少噪音警报、增强平台稳定性以及使整个系统更容易运行来改善日常操作健康状况。
- 密切合作
查看英文原文
ABOUT THE ROLE
Hi, I'm Scott, and I lead the Cloud Engineering team at Jane. I've spent a couple of decades keeping large platforms running and scaling at companies like Loblaw and Achievers, and I joined Jane to help our platform meet its next stage of growth.
Cloud Engineering owns the infrastructure that underpins the whole Jane platform. We keep it running, monitor it, scale it, and add capacity as our clinics grow. We're also the team people come to when they aren't sure where a problem belongs, so we end up working across almost every part of engineering.
Our platform has served Jane well for more than a decade, and we're now approaching an inflection point. A big part of this role is figuring out what it takes to scale it cleanly for the company's next stage of growth.
You'll work alongside other Staff engineers in our team to help shape the long-term vision for our infrastructure alongside our staff and senior staff engineers, then break that vision into pieces we can start delivering now.
Just as important as the technical work is how you show up. The team needs a driver: someone who runs at hard, ambiguous problems, is often first to jump in and help, and can bring several teams together to build consensus to land big ideas. We can't scale Jane on our own, so building partnerships and championing change is core to the job.
You'll work with a modern, cloud-native stack at real scale, with plenty of room to raise the bar for how we use our tools, including AI. If you like solving gnarly infrastructure problems and making everyone around you more effective, I'd love to meet you.
WHAT IMPACT WE'RE LOOKING FOR YOU TO MAKE
- Help set the longer-term technical vision for Jane's infrastructure alongside our staff and senior staff engineers, then turn that vision into concrete pieces the team can deliver along the way.
- Act as a driver on hard, ambiguous problems, looking past the symptom to the real issue and seeing it through to resolution even when it spans several teams.
- Champion change across engineering by building the relationships and consensus needed to land big infrastructure improvements, since scaling Jane is never a solo effort.
- Provide technical leadership to other teams, helping them design cloud infrastructure for new features and make sound architectural choices.
- Improve day-to-day operational health by reducing noisy alerts, hardening the platform, and making the whole system easier to run.
- Work closely with our Application Security Team to harden our infrastructure against security and compliance requirements.
- Bring an AI-positive mindset, helping the team get more leverage from AI tooling while respecting that infrastructure changes carry a real blast radius.
WHAT EXPERIENCE WE NEED
- Deep expertise with AWS, including multi-region deployments and high-scale, highly available cloud services.
- Strong command of infrastructure as code, particularly Terraform.
- Solid infrastructure architecture skills, with a clear sense of how to assemble AWS building blocks into scalable, reliable systems.
- Experience operating databases at scale. Including upgrades, scaling, performance tuning and capacity planning.
- A track record of running large projects and driving consensus across many stakeholders. For this role, that attitude and problem-solving ability matter to us as much as raw technical depth. Can you look past a symptom to find the real problem, then work across several teams to get it solved?
- Experience operating at a company of meaningful scale that's growing quickly, ideally with a "been there, done that" perspective on scaling infrastructure through rapid growth. You're comfortable somewhere between a small startup and a large enterprise, in that fast-growth middle.
- An AI-positive mindset and hands-on experience using AI as a coding and research tool, with the judgment to know when to direct it and when to step in. At the staff level, we expect you to guide these tools well and explain the decisions behind your work.
- Comfort participating in an on-call rotation.
- Staff engineers here act as technical leaders, so we're looking for someone who sets direction, raises the bar, and lifts up the people around them..
If you don't meet every single qualification but are excited about this role, we'd still love to hear from you.
MORE ABOUT JANE
Jane is a founder-led, high-growth SaaS company with a remote-first team working across Canada, the US, and the UK, united by our mission to help the helpers.
We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We're all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives.
Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We're proud of what we've built and quick to admit what we don't know yet. We listen, learn, and adjust as we go. More than 70,000 businesses run on Jane which has 250,000+ practitioners interacting with our product on a daily basis and growth is continuing to accelerate.
Our goal isn't just delivery - it's delight. We move quickly, communicate openly, and solve real problems together. If you're energized by ambiguity, motivated by impact, and eager to learn with others, you'll thrive at Jane.
COMPENSATION & BENEFITS
At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $158,400 to $247,500. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.
Most new hires join at the accomplished stage, which for this role represents an annual salary of $188,100. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.
We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.
Paying clearly is one of our compensation fundamentals. Watch this https://vimeo.com/880258361 short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.
We also offer a comprehensive benefits package, You can learn more about it here https://jane.app/documents/hiring/jane_benefits_overview.pdf!
Jane takes job scams and candidate fraud seriously. Jane will only contact you from an @jane.app http://jane.app email address. We'll never contact you from a personal email, ask for payment, or request purchases during the hiring process. If something doesn't seem right, please reach out to us at hiring@jane.app before sharing any personal information.