高级客户经理 - 西欧（意大利）
Senior Account Executive - Western Europe (Italy)
在NiCE，我们不限制挑战。我们不断挑战自我。我们志向远大，是变革者，我们为胜利而战。我们设定最高标准并超越它们。如果你和我们一样，我们可以为你提供一个能点燃你热情的终极职业机会。
那么，这个职位是做什么的？
我们正在寻找一位经验丰富的企业客户经理加入我们不断扩大的西欧销售团队，帮助我们革新行业。在这个职位中，你将与潜在客户合作，了解他们的需求和目标，并确定Cognigy如何帮助他们。
地点：意大利
地区：意大利（西欧）
雇佣结构
目前，NICE Cognigy在意大利没有合法雇佣实体，成功候选人将通过经批准的雇主代表（EOR）合作伙伴进行雇佣。这种安排符合意大利的就业法规，提供本地就业合规、薪资管理和法定福利，同时作为NICE Cognigy团队的一员工作。
你将如何产生影响？
- 从西欧所有行业的新兴企业（以意大利为重点）获取新客户
- 通过自主开发潜在客户以及与内部业务发展代表资源合作，建立并维护有效的销售管道
- 制定、维护和审查区域计划，说明你如何实现业务目标
- 从客户规划和定向开发到发现/评估、合同谈判和成交，完成完整的销售流程
- 以咨询式、价值导向的方式与高级管理人员合作，明确价值、制定有效的商业案例、构建投资回报模型并推动数字化转型对话
- 协调对RFP/RFI的响应
- 与各种团队成员密切合作，包括BDR、售前支持、市场部、产品部、财务部和管理层
- 在行业内常见的展会上代表Cognigy
- 准备、展示和进行演示、演讲和客户会议
- 有效且持续地使用CRM来跟踪销售流程/互动
你具备这些条件吗？
- 你是一位经验丰富的企业销售主管，在更广泛的客服中心或对话式AI环境中拥有成功的SaaS销售记录
- 你有猎人般的思维模式，热衷于赢得胜利和追求卓越
查看英文原文
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, What's the role all about?
We're looking for an experienced Enterprise Account Executive to join our expanding Western Europe Sales team and help us revolutionize the industry. In this role, you'll collaborate with potential customers to learn about their needs and objectives, and determine how Cognigy can assist them.
Location: ItalyTerritory: Italy (Western Europe)
Employment Structure
As NICE Cognigy currently does not have a legal employing entity in Italy, successful candidates will be employed through an approved Employer of Record (EOR) partner. This arrangement provides local employment compliance, payroll administration, and statutory benefits in accordance with Italian employment regulations, while working exclusively as part of the NICE Cognigy team.
How will you make an impact?
- Acquiring new enterprise companies from all industries across Western Europe (Italy as primary focus)
- Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources
- Developing, maintaining and reviewing territory plans that outline how you will meet business goals
- Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close
- Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations
- Coordinating responses to RFPs/RFIs
- Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership
- Representing Cognigy at trade fairs or events that are customary in the industry
- Preparing, presenting and conducting demos, presentations and customer meetings
- Using CRM effectively and consistently to track sales cycles/engagement
Have you got what it takes?
- You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment
- You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase
- You are confident navigating sales cycles with all management levels (particularly SVP/C-Level)
- Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment
- What is a salesperson without professional communication skills, and a customer-centric, personable demeanor?!
- You can balance driving a sales cycle independently while leveraging internal resources
- You are comfortable leveraging a partner channel to support the sales process
- Fluency in Italian and English is required
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
About Cognigy
NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
Requisition ID: 9760
Reporting into: Director, Sales Western Europe
Job type: Individual contributor.
#LI-Remote
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.