国际客户供应链经理
Manager, International Customer Supply Chain
关于公司
e.l.f. Beauty 的使命是让每只眼睛、嘴唇和脸部都变得更美好。
我们对以极具价值的清洁、无残忍的美丽产品的承诺，推动了自2004年以来旗舰品牌 e.l.f. Cosmetics 的成功，并促进了我们的产品组合扩展。如今，我们的多品牌产品组合包括 e.l.f. Cosmetics、e.l.f. SKIN、e.l.f. Hair、Well People、Naturium 和 rhode。
在财年26中，我们的净销售额达到16亿美元，业务表现非凡，实现了连续七年净销售额增长。这种持续且领先的行业增长证明了我们团队、战略和品牌组合的实力。
我们的全面薪酬理念为每位全职新员工提供具有竞争力的薪资和福利、奖金资格（过去七个财年奖金目标的200%）、股权、灵活的带薪休假、全年半日周五以及混合办公模式（每周三天在办公室，两天在家）。我们认为，我们独特的文化、全面薪酬、工作灵活性以及对团队的关怀，在美妆行业乃至任何行业中都是无与伦比的。
访问我们的职业页面了解更多关于我们团队的信息：https://www.elfbeauty.com/work-with-us
国际客户供应链经理将在 rhode 不断扩大的国际业务中发挥关键作用，以确保为客户提供卓越的体验和零售合作伙伴体验。该职位将与销售、需求计划、供应计划、财务、运营、国际分销商和零售合作伙伴紧密合作，确保在订单管理、库存流动、上市计划和持续的客户供应链绩效方面实现强劲执行。该职位将支持多个国际市场和分销商，需要在不同地区和全球供应链流程之间进行强有力的协调。
这是一个高度跨职能的职位，需要强大的分析能力、清晰的沟通能力和在快速发展的高增长环境中运作的能力，其中许多流程仍在建立中。理想的候选人积极主动、注重解决方案，并能在日常执行和长期流程改进之间自如切换。
该职位的核心重点之一是与关键零售合作伙伴建立牢固的关系，了解他们的供应链需求，支持创新和促销计划，识别并缓解供应风险，并利用客户数据提高库存水平。
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About the Company
e.l.f. Beauty's purpose is to make the world a better place for every eye, lip, and face.
Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, e.l.f. Hair, Well People, Naturium and rhode.
In our Fiscal year 26, we had net sales of $1.6 Billion and our business performance has been nothing short of extraordinary with 7 consecutive years of net sales growth. This consistent, category-leading growth is a testament to the strength of our team, strategy, and portfolio of brands.
Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last seven fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.
Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us
The Manager, International Customer Supply Chain will play a key role in delivering an exceptional customer and retail partner experience across rhode’s growing international business. This role will partner closely with Sales, Demand Planning, Supply Planning, Finance, Operations, international distributors and retail partners to ensure strong execution across order management, inventory flow, launch planning, and ongoing customer supply chain performance. This role will support multiple international markets and distribution partners, requiring strong coordination across regions and global supply chain processes.
This is a highly cross-functional role that requires strong analytical skills, clear communication, and the ability to operate in a fast-paced, high-growth environment where processes are still being built. The ideal candidate is proactive, solutions-oriented, and comfortable moving between day-to-day execution and longer-term process improvement.
A core focus of this role will be building strong relationships with key retail partners, understanding their supply chain requirements, supporting innovation and promotional planning, identifying and mitigating supply risks, and using customer data to improve in-stocks, fulfillment, and overall service levels.
What You'll Do
Serve as a key point of contact between rhode and international distributors and retail customer operations teams, supporting day-to-day execution and market-specific supply chain needs
Continually assess opportunities to improve customer supply chain, reduce operational costs, and drive volume through supply chain metrics
Develop a deep understanding of each international distributor and retail partner’s distribution model, operational requirements, key metrics, and inventory planning needs
Strong analytical skills to produce qualitative/quantitative data (using Excel, PowerPoint, NetSuite, Tableau) that can be shared to drive business
Broad understanding of policies, processes and systems relating to retail distributor operations
Overseeing and ensuring smooth order processing and timely delivery across international customers, distributors, and retail partners with focus on Innovation planning and customer expansion
Provide weekly sell in data vs. forecast and any risks associated to the month/quarter plan to Finance, Sales and Operations stakeholders
Track & monitor weekly sell out data coupled with retailer in stock levels in partnership with Demand planning and Sales account leads
As needed, partner with international distributors, retailer Supply Chain & planning teams to drive additional orders or forecast adjustments guaranteeing appropriate inventory coverage
Track and report on key international customer supply chain KPIs, including fulfillment, in-stocks, service levels, on-time delivery, and potential chargeback risk
Internal and external collaboration for alignment and identifying opportunities
Participate and contribute to customer demand forecasting, maximizing forecast accuracy
Participate and influence assortment decisions aimed at optimizing sales and productivity by utilizing analytics, market research, consumer research, and customer intelligence
Partner closely with international teams, distributors, and cross-functional stakeholders to support new market launches, regional assortment expansion, and ongoing operational excellence.
Ability to connect internal functions to drive supply chain improvements (fill rate, on-time, in-stocks, reduce potential chargebacks, customer program execution) for the customer
Help educate and align internal teams on international customer expectations, distributor requirements, regional retailer requirements, and best practices for execution
What You'll Bring
Bachelor’s degree in Supply Chain or another analytical field preferred or equivalent experience
5+ years of experience in customer supply chain, retail operations, customer logistics, demand planning, supply planning, or related operational roles
Must have experience with Sephora and/or other global prestige beauty retailers
Experience supporting international retailers, distributors, or global customer supply chain operations.
Strong communication skills both verbal and written
Excellent Excel Skills and knowledge
Proven ability to build strong relationships with retail partners, internal cross-functional teams and deliver results
Ability to make thoughtful decisions when data is limited, ambiguous, or evolving
Experience managing multiple countries, distributors, or regional supply chain requirements
Willingness to travel internationally is required
Other Details for Consideration
Location of Position: United Kingdom and European Union
Travel Expectation: Must be willing to travel internationally for the business and to our HQ when needed
Budgeted Salary: £67,000 - £82,000
The base salary range for this role is listed above.
Total compensation includes base salary, annual company-based performance bonus, and equity. Under e.l.f.’s annual bonus program, employees are eligible to earn up to 200% of their target bonus when company performance exceeds defined goals. In addition, e.l.f. provides a variety of other benefits to employees, including medical, dental, and vision insurance, a retirement savings plan, gender neutral parental leave, and unlimited paid time off. The amount of total compensation (including base salary) offered will be based on a wide range of factors, including geographic location, experience, specific skills, and qualifications.
Compensation components are subject to change at the company’s discretion
This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion.
e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.