前进部署产品经理
Forward Deployed Product Manager
关于 Abridge
Abridge 于 2018 年成立，使命是推动医疗领域的深入理解。我们的 AI 驱动平台专为医疗对话设计，提升临床文档效率的同时，让临床医生专注于最重要的事情——他们的患者。
我们的企业级技术能够实时将患者与医生的对话转化为结构化临床记录，并深度集成电子病历系统。依托 Linked Evidence 和我们专为审计设计的 AI，我们是唯一一家将 AI 生成的摘要与真实数据对应的企业，帮助医护人员快速信任并验证输出结果。作为医疗领域生成式 AI 的先驱，我们正在为整个医疗系统中负责任地部署 AI 设定行业标准。
我们是一支不断壮大的团队，成员包括执业医生、AI 科学家、博士、创意人员、技术人员和工程师，大家共同努力赋能人们，让医疗更有意义。我们设有位于旧金山 Mission 区、纽约 SoHo 社区和匹兹堡 East Liberty 的办公室。
职位描述
Abridge 正在启动一项 Forward Deployed Engineering 计划，以更深入地与我们的医疗系统合作伙伴合作。作为首批 Forward Deployed 产品经理之一，你将与我们的医疗系统合作伙伴进行有针对性的协作：到现场了解工作流程中的缺口，与合作伙伴共同规划合作内容，并全程负责最终成果。你将领导一个小组，并将从现场获得的见解直接反馈到核心 Abridge 产品中。
这是一项需要资深产品领导力的角色，你需要赢得大型医疗系统中 CMO、CMIO、CIO 和运营负责人等高层的信任，同时保持与核心产品路线图的紧密联系，以便实时做出精准的技术权衡。你将为 Abridge 的 Forward Deployed 定下基调：深入、快速、有主见，并专注于解决合作伙伴最紧迫的问题，从而整体上增强我们的核心产品组合。
该职位位于我们的旧金山办公室，每周一、三、五需要到岗。请仅在愿意搬迁并接受旧金山的混合办公模式的情况下申请。
你会做什么
- 在合作伙伴账户现场开展调研。与执行发起人、临床医生和集成团队会面，规划合作内容并在任何代码编写之前定义成功标准。
- 带领一个小团队进行聚焦、冲刺式的工作，保护团队专注度和
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ABOUT ABRIDGE
Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.
Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.
THE ROLE
Abridge is launching a Forward Deployed Engineering motion to go deeper with our health system partners. As one of the founding Forward Deployed Product Managers, you will run focused engagements with our health system partners: going on-site to understand the workflow gap, scoping the engagement with the partner, and owning the outcome end-to-end. You will lead a pod and feed your learnings from the field directly back into the core Abridge product.
This is a role for a senior product leader who can earn the trust of CMOs, CMIOs, CIOs, and operational leaders inside large health systems, while staying close enough to our core product roadmap to make sharp technical trade-offs in real time. You will set the tone for what forward deployed means at Abridge: deep, fast, opinionated, and focused on solving our partners’ most burning problems, which in turn strengthens our core product suite overall.
This role is based out of our San Francisco office and is in-person Monday, Wednesday, and Friday. Please only apply if you are open to relocation and our hybrid in-person model in San Francisco.
WHAT YOU’LL DO
- Run discovery on-site at our partner accounts. Meet with the executive sponsor, clinicians, and integration teams to scope the engagement and define success before any code is written.
- Lead a small pod through focused, sprint-style engagements, protecting pod focus and pace.
- Own the product and feature answer for the engagement, partnering with Partner Success on the broader commercial relationship.
- Decide what gets built, what gets declined, and what gets routed to the core roadmap. Hold the line on bespoke requests that don't generalize back to the core product.
- Partner with internal product and engineering teams when an engagement surfaces a net-new product build that belongs on a different track.
WHAT YOU'LL BRING
- 7+ years of product management experience shipping products that users love, with a track record of owning product areas end-to-end.
- Builder mentality. You've personally driven products from discovery through launch and iteration. You care about craft and quality in what you ship.
- Strong user empathy and product taste. You instinctively know the difference between a product that works and one that delights.
- Comfort with ambiguity. You can take a messy problem space and create a clear roadmap without waiting for perfect information.
- Cross-functional credibility. You can go deep with engineers on technical tradeoffs, partner with design on interaction details, and operate as the senior product
voice in front of CMOs, CMIOs, CIOs, and CFOs.
- Track record of running time-bound, outcome-oriented engagements where the deliverable was a live system, not a document.
- Willingness to travel ~20% on average, with surge periods around engagement kickoff and go-live.
Bonus points if:
- Healthcare or clinical workflow experience, or familiarity with Epic or other EHR platforms.
- Prior experience in a forward deployed, solutions engineering, or customer-facing product role at an enterprise AI company.
WHY WORK AT ABRIDGE?
At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.
Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.
Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.
We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.
If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.
HOW WE TAKE CARE OF ABRIDGERS:
- Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
- Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
- Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
- Paid Parental Leave: Generous paid parental leave for all full-time employees.
- Family Forming Benefits: Resources and financial support to help you build your family.
- 401(k) Matching: Contribution matching to help invest in your future.
- Personal Device Allowance: Tax free funds for personal device usage.
- Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
- Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
- Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
- Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
- Compensation and Equity: Competitive compensation and equity grants for full time employees.
- ... and much more!
EQUAL OPPORTUNITY EMPLOYER
Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.
STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD
We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.