销售开发经理
Manager, Sales Development
加入我们，为客户提供愉悦的体验。Five9 是云客服软件的领先供应商，将云计算创新的力量带给全球客户。
我们每天践行价值观，打造以团队为先的文化，让我们在享受旅程的同时不断创新、成长并蓬勃发展。我们重视多样性，营造包容的环境，赋能员工做真实的自己。
作为**国际销售开发经理**，你将带领一支销售专业人员团队，他们是我们在成熟销售组织中的前线力量。LDR 和 BDR 团队直接负责 Five9 大部分收入——我们正在寻找一位能够全身心投入这个卓越职位的人，领导我们的国际销售开发团队，并帮助我们在国际市场持续增长。
**你将负责：**
- 在 Five9 的国际销售组织中招募、雇佣、培训和管理一支世界级的 inbound lead development representatives 和 outbound business development representatives 团队
- 管理日常运营，包括教学、辅导、消除瓶颈，并确保团队始终具备实现目标的能力
- 负责并维护团队配额，重点关注推动会议、机会、线索生成和整体团队表现的持续增长
- 创建新的培训内容，教授团队新技能，帮助他们在该职位以及整个职业生涯中取得成功
- 非常熟悉使用数据来支持决策和项目
- 监控和分析 inbound 和 outbound 流程、指标和工具，以最大化 LDR/BDR 团队的成功——挑战现状，我们总能做得更好！
- 激励和鼓舞团队，创造一个开放、有创造力、有责任感和持续改进的环境
- 与销售管理、销售运营、需求生成和市场部门跨职能合作，支持 Five9 的国际增长
**如果你符合以下条件，可能会是合适人选：**
- 4 年以上在具有配额的销售岗位中超额完成目标的经验
- 1 年以上直接管理经验（SaaS 行业优先）
- 有证明的教练、激励和提升身边人能力的经验和热情
- 有带领团队达成配额的经验，并能展示团队绩效的持续增长和改进
- 你是自我驱动者
查看英文原文
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
As the **Manager, International Sales Development**, you’ll lead a group of Sales Professionals who stand as the front line of our well-established Sales Organization. The LDR and BDR teams are directly responsible for a very large piece of Five9’s revenue — we’re looking for someone who can dive headfirst into this incredible role, lead our International Sales Development team, and help us continue our growth across international markets.
**What You’ll Do:**
- Recruit, hire, train and manage a world-class team of Inbound Lead Development Representatives and Outbound Business Development Representatives across Five9’s International Sales Organization
- Manage day-to-day operations, including teaching, coaching, removing bottlenecks, and ensuring the team is positioned to consistently achieve its goals
- Own and maintain the team quota, with a focus on driving continued growth in meetings, opportunities, pipeline generation, and overall team performance
- Create new trainings to teach our team new skills that will help them succeed in this role and throughout their entire career
- Be very comfortable using data to support decisions and initiatives
- Monitor and analyze inbound and outbound processes, metrics, and tools to maximize success across the LDR/BDR teams — challenge the status quo, we can always improve!
- Inspire and motivate the team to create an environment of openness, creativity, accountability, and continuous improvement
- Work cross-functionally with Sales Management, Sales Operations, Demand Generation, and Marketing to support Five9’s international growth
**You Might Be A Fit If:**
- 4+ years of experience exceeding goals in a quota-carrying prospecting and closing Sales role
- 1+ year(s) of experience directly managing is encouraged (SaaS is preferred)
- You have proven experience — and passion for — coaching, motivating, and growing the ability of those around you
- You have experience leading a team toward quota and can demonstrate consistent growth and improvement in team performance
- You are a self-starter with the ability to quickly identify problems and come up with solutions
- You take ownership — comfortable with defining goals, success factors, key metrics for programs, and delivering against them
- Strong experience running experiments (A/B testing methodology) in order to continuously improve our processes
- Strong knowledge of SFDC — reporting, SFDC workflow management, etc.
- You have experience selling a technical product or possess the aptitude to quickly learn this
- You are comfortable leading and collaborating with a distributed International Sales Development team across multiple markets and time zones
- **This role may be remote; however, candidates should be located within reasonable proximity to Five9’s London office to support in-person collaboration with the team and broader organization as needed.**
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
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View our privacy policy, including our privacy notice to California residents here: [https://www.five9.com/pt-pt/legal](https://www.five9.com/pt-pt/legal).
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.