交付经理（美国本地）
Delivery Manager (US based)
Viseven Group 是一家领先的全球 B2B 营销科技服务提供商，自 2009 年以来一直为制药和生命科学公司提供支持。我们的使命是推动数字化转型和卓越发展，为制药行业提供全面的端到端软件和数字营销服务。公司的解决方案、产品和服务被全球 top 100 制药和生命科学公司积极使用。
在 Viseven，我们快速发展的团队拥有超过 700 名高技能专业人员，包括开发、设计、业务分析、项目管理、交付、销售、市场和客户成功领域的专家。
我们在美国、拉美、欧洲和亚太地区等 30 多个国家设有全球业务，并在乌克兰、波兰、爱沙尼亚、印度和美国设有实体办公室，能够很好地服务于我们的多元化客户群体。
加入我们，成为一支致力于在全球 50 多个国家塑造制药和生命科学领域数字化转型未来先锋团队的一员。
Viseven 正在寻找一位有才华且有动力的交付经理，加入我们的扩展交付网络，为我们的产品组合中的高影响力项目做出贡献。这个职位适合那些重视灵活性、有意义的挑战，并有机会将他们的专业知识应用到真正需要强大交付领导力的项目中的专业人士。
职责：
- 识别销售团队的潜在销售机会，协助销售团队收集需求，制定具有强大价值主张的解决方案
- 进行初步范围界定，并分析新请求的完整性以用于生产（使用技术任务标准等）
- 评估新请求
- 在为客户进行业务证明和管理咨询分析时，确定关键的技术目标并提供解决方案建议
- 管理客户项目组合（预算、资源规划、风险管理、项目执行等）
- 协调资源，组建项目团队并确保项目里程碑的有效完成，控制项目范围并减轻风险，支持流程中的所有变更以与客户流程保持一致
- 管理客户期望，监控并提升客户满意度
- 管理项目范围、项目时间表和项目成本的变更
- 进行风险管理
- 进行优先级管理
- 与客户经理紧密合作，提供技术支持和
查看英文原文
Viseven Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.
At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.
With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.
Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.
Viseven is looking for a talented and driven Delivery Manager to join our extended Delivery network and contribute to high-impact initiatives across our portfolio. This role is designed for professionals who value flexibility, meaningful challenges, and the opportunity to bring their expertise to projects where strong delivery leadership makes a real difference.
Responsibilities:
- Identify potential sales opportunities for the sales team. Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition
- Perform initial scoping, and analyse incoming requests for completeness for the production (using standards of tech task etc.)
- Evaluate incoming requests
- Identify key technical objectives and provide solution recommendations while performing business proves and management consulting analysis for Customer
- Manage client project portfolio (budgeting, resources planning, risk management, projects execution, etc.)
- Coordinate resources, onboard project teams and ensure effective completion of project milestones, control project scope and mitigate risks, support all changes in the process to align with customer process
- Manage customer expectations, monitor, and increase client satisfaction
- Manage request changes to the project scope, project schedule, and project costs
- Perform risk management
- Perform priority management
- Closely cooperate Account Manager to provide technical and quality expertise for the customer
- Growth and develop customer's channels
- Gather customer's evaluation of delivery service
- Improve quality of delivery service
Requirements:
- 2+ years of relevant experience as a Delivery manager, Portfolio/Program Manager, Product Owner or Project Management
- Strong communication skills
- Good sales skill set and mindset
- Quick thinking and ability to deal with a high volume of quick projects
- Desire to learn new technologies, deep dive into details, and troubleshoot the problems
- Experience in managing/coordinating projects from proposal to closure
- Understanding the business policies and procedures
- Technical background
- Experience with an account/project management tools, like Jira, MS Office, CRMs
- Flexibility and readiness to participate in business trips, including domestic and international travel, based on project and business needs.