高级客户解决方案架构师
Senior Client Solution Architect
**你是什么样的人**
你是一位经验丰富的解决方案架构师，在复杂、多领域的环境中游刃有余，喜欢引导客户实现技术与业务战略对齐的成果。你在每个项目中都以咨询的思维展开工作，通过提出正确的问题来影响决策，而不是直接推销产品。你能够全程负责解决方案策略，与客户经理和技术负责人紧密合作，推动成功交易结果。你也在指导他人方面感到自豪，帮助提升组织内的技术严谨性和咨询能力。
**职位简介**
高级客户解决方案架构师在Myriad360高价值、多实践机会的技术战略塑造中扮演关键角色。该职位从发现到设计验证和交易推进，全面负责解决方案架构。你将与客户经理、实践总监和首席架构师密切合作，交付符合客户目标和业务优先级的统一、可扩展的解决方案。作为高级技术领导者，你将成为客户值得信赖的顾问，并为组织内的CSA和工程师提供指导。
**必须位于美国，且居住在俄亥俄州克利夫兰。可能需要最多40%的差旅。**
**其他职责包括：**
- 主导复杂的多实践发现会议，聚焦于实现业务成果，而非仅关注产品
- 对中型到大型规模的机会全面负责解决方案架构和技术策略
- 主动识别跨越网络、数据中心、云、安全和平台工程等多实践的机会
- 通过推动统一的架构解决方案和明确的执行路径，确保各实践之间的对齐
- 与客户经理合作，影响交易策略、资格评估和定位
- 与实践总监和首席架构师合作，验证解决方案设计、物料清单（BOM）和工作说明书（SOW）
- 在销售周期的高级阶段担任关键的技术问题解决者
- 指导CSA和工程师在解决方案设计、发现方法和咨询销售方面的最佳实践
- 为可重复使用的解决方案模式、参考架构和赋能资源的开发做出贡献
- 在高层客户讨论、研讨会和技术会议上代表Myriad360
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**Who You Are**
You are a seasoned solutions architect who thrives in complex, multi-domain environments and enjoys guiding clients towards outcomes that align technology with business strategy. You bring a consultative mindset to every engagement, asking the right questions and influencing decisions rather than leading with products. You are comfortable owning solution strategy end to end, partnering closely with Account Executives and technical leaders to drive successful deal outcomes. You also take pride in mentoring others, helping elevate technical rigor and consultative skills across the organization.
**About The Role**
The Senior Client Solutions Architect plays a critical role in shaping technical strategy for high-value, multi-practice opportunities at Myriad360. This role carries full ownership of solution architecture from discovery through design validation and deal progression. You will collaborate closely with Account Executives, Practice Directors, and Principal Architects to deliver cohesive, scalable solutions that align with client goals and business priorities. As a senior technical leader, you will serve as a trusted advisor to clients and a mentor to CSAs and engineers across the organization.
**Must be based in the United States and reside in Cleveland, OH. Travel up to 40% may be required.**
**Other responsibilities include:**
- Lead sophisticated, multi-practice discovery sessions centered on achieving business outcomes rather than focusing solely on products
- Assume full ownership of solution architecture and technical strategy for medium to large-scale opportunities
- Proactively identify cross-practice opportunities spanning networking, data center, cloud, security, and platform engineering
- Ensure alignment across practices by driving cohesive architectural solutions and well-defined execution pathways
- Partner with Account Executives to influence deal strategy, qualification, and positioning
- Collaborate with Practice Directors and Principal Architects to validate solution designs, bills of materials (BOMs), and statements of work (SOWs)
- Serve as a key technical escalation point during advanced stages of the sales cycle
- Mentor CSAs and engineers in best practices for solution design, discovery methods, and consultative selling
- Contribute to the development of reusable solution patterns, reference architectures, and enablement resources
- Represent Myriad360 in senior-level client discussions, workshops, and technical briefings
- Complete ongoing security awareness training and comply with company policies to the requirements section
- Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
- Other duties as assigned
**Desired skills and experience:**
- 7–10 years of experience in solution architecture, pre-sales engineering, or technical consulting
- Demonstrated success in designing and selling comprehensive, multi-domain enterprise solutions
- Advanced consultative discovery skills with a proven ability to guide client decision-making processes
- Broad technical proficiency across at least two Myriad360 core practice areas
- Capability to independently manage complex technical sales cycles
- Relevant OEM certifications are highly preferred
**A Little About Us**
Our mission is to challenge and enable our employees to achieve great things.
**We live and breathe our core values:**
- **We Before Me:** We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge.
- **Dare To Be Great:** We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best.
- **Own It:** We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results.
We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability.
**Some of Our Benefits**
- Unlimited Paid Time Off (PTO)
- Incentive compensation plans for all employees
- Company-funded 401k contributions
- Zero-cost employer-covered health insurance
- Annual BYOD (Bring Your Own Device) reimbursement up to $500
- Paid Parental Leave
- Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
- Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!
**Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $250,000- $275,000 OTE, (base salary plus opportunities for bonus and/or commission). Compensation in other geographies may vary.**
Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.