Virtual Assistant - Solutions Engineer
你将从管理核心合作伙伴功能开始，协助预售演示，指导 MSP 通过培训和安装以及支持岛屿企业浏览器技术实施和新的 GenAI DLP 解决方案。随着你的专业知识的证明，你将承担更广泛的责任：开发启动剧本，配置先进的安全政策 （如 GenAI DLP 和条件访问）,并捕获合作伙伴反以改善我们的产品和流程。这是一个强大的沟通者与高所有权渴望成长为一个全面的安全专业人士，谁结合深入云基础设施知识 （特别是微软 Entra ID）,合作伙伴支持和战略安全见解。关键责任合作伙伴启用 &销售工程 · 协助销售前演示和概念验证会议，展示平台价值和技术能力。· 通过培训，安装，设置和配置 MSP 合作伙伴在自己的环境中以及他们的客户端服务器。技术实施与集成 · 将岛屿浏览器部署并将其与现有的身份，网络和终点管理系统 （微软 Entra ID （以前是 Azure AD）,Okta,Google 工作空间 (GWS）,Intune 等) 整合起来。· 在网络，身份，浏览器 SaaS,DLP,ZTNA,SSO 和集成层上诊断和解决技术问题。安全政策和产品专业化。· 通过试点和部署 GenAI 知情的 DLP （政策创建，快速/响应保障，分析）引导合作伙伴，与身份和生产力堆集成 其他类型：· 配置基于身份和文本的控制 （例如复制/粘贴，上传/下载，打印，截图）,与条件访问进行协调，并设置远程测量集成 编制和更新培训与上机文件，技术指南以及合作伙伴及内部团队的通行。· 捕获合作伙伴反，以改善演示，播放书和文件；与团队分享见解，以加强启动。要求要求要求资格 · 云或系统工程，技术领域3年以上经验
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This is a remote position.
We’re looking for a technical and partner-focused Solutions Engineer to join our growing team. If you thrive in fast-paced, highly collaborative remote environments and enjoy blending technical enablement with sales engineering, this role is for you. You’ll start by managing core partner functions—assisting in pre-sales demos, guiding MSPs through training and onboarding, and supporting the technical implementation of the Island Enterprise Browser and a new GenAI DLP solution.
As you demonstrate your expertise, you’ll take on broader responsibilities in developing enablement playbooks, configuring advanced security policies (like GenAI DLP and Conditional Access), and capturing partner feedback to improve our products and processes. This is an excellent opportunity for a strong communicator with high ownership eager to grow into a well-rounded security professional who combines deep cloud infrastructure knowledge (especially Microsoft Entra ID), partner support, and strategic security insights.
Key Responsibilities
Partner Enablement & Sales Engineering
- Assist in pre-sales demos and proof-of-concept sessions, demonstrating platform value and technical capabilities.
- Guide MSP partners through training, onboarding, setup, and configuration of Island Browser within their own and their clients’ environments.
Technical Implementation & Integration
- Deploy and integrate Island Browser with existing identity, network, and endpoint management systems (Microsoft Entra ID (formerly Azure AD), Okta, Google Workspace (GWS), Intune, etc.).
- Diagnose and resolve technical issues across network, identity, SaaS, DLP, ZTNA, SSO, and browser integration layers.
Security Policy & Product Specialization
- Guide partners through pilots and rollouts of GenAI-aware DLP (policy creation, prompt/response safeguards, analytics), integrating with identity and productivity stacks.
- Configure identity- and context-based controls (e.g., copy/paste, upload/download, print, screenshots), align with Conditional Access, and set up telemetry integrations.
Documentation & Continuous Improvement
- Create and update training & onboarding documentation, technical guides, and walkthroughs for partners and internal teams.
- Capture partner feedback to improve demos, playbooks, and docs; share insights with the team to tighten enablement.
Requirements
Requirements
Required Qualifications
- 3+ years of experience in Cloud or Systems Engineering, Technical Consulting, or MSP-focused IT support.
- Strong familiarity with Azure, Google Workspace (GWS), and Active Directory/Entra ID.
- Experience with Identity Providers (IdPs) & SAML such as Okta, Ping, OneLogin, or similar.
- Understanding of VDI technologies (Citrix, VMware Horizon, Azure Virtual Desktop, etc.).
- Proficiency with networking fundamentals (DNS, SSL, VPNs, ZTNA, proxy configurations).
- Comfort with endpoint management and policy-based configurations (Intune, GPO, JAMF, etc.).
- Hands-on with identity-based access (Conditional Access, device posture, SSO/MFA).
- Experience governing GenAI usage (protecting sensitive data in prompts, auditing usage, tuning allow/warn/block policies).
- Ability to conduct engaging technical demos and communicate clearly with both engineers and non-technical stakeholders.
- Fluency in English, with excellent written and verbal communication skills.
- Customer-focused mindset with strong problem-solving abilities; capable of translating complex technical concepts into actionable guidance.
- High ownership, startup mindset: You like fast learning loops, shifting priorities, and jumping in where needed.
- Team-first collaborator: We live in Microsoft Teams—constant chat, quick huddles, and frequent screen-shares with partners.
- Kind, direct communicator who explains complex things simply and assumes positive intent.
- Strong discretion around sensitive data and privacy when working with partner environments.
- Flex when it counts: Most days follow normal hours; occasionally we flex together for launches, partner cutovers, or incidents, balanced by real flexibility the rest of the time.
Tools You’ll Use
· Microsoft Teams, Microsoft Entra ID, Intune, Google Workspace, Okta, modern browsers, and common scripting tools (PowerShell/Python).
Benefits
Benefits
Employee Benefits
- Health and Wellness: Comprehensive HMO coverage for you and your dependents.
- Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future.
- Financial Flexibility: Virtual Credit Card for added convenience and purchasing power.
- Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time.
- Government Benefits: Full support for required government benefits.
Supplemental Pay Types
- 13th Month Salary: A festive bonus to celebrate the year’s hard work.
- Overtime Pay: Compensation for your extra effort and time.
- Night Differential: Additional pay for working late hours or shifts.
- Incentives: Performance-based incentives to reward your contributions and achievements.
Originally posted on Himalayas