高级产品经理
Senior Product Manager
我们寻找加入Access大家庭的人，他们相信更好的理念，并帮助我们持续成长。
热爱工作，热爱生活，做真实的自己——这是我们的成功核心，也是我们给予客户更多自由去实现重要目标的方式。
Access能为你提供什么？
我们采用混合办公模式，鼓励你在我们充满活力的办公室中协作和交流。我们说到做到，重视员工的发展。我们会与你一起制定成功计划，并提供加速职业发展的机会。
除了具有竞争力的薪资，我们提供25天年假及健康补贴，你还可以从一系列适合你的福利中进行选择。我们是一个乐于回馈的组织，因此你还将获得3天慈善假期，用于支持对你有意义的事业。
关于你
你是一位经验丰富的产品经理，能够自信地负责B2B SaaS产品的全流程，从产品战略和路线图到商业成果。你结合强大的产品思维与实际操作能力，利用AI和数据来理解客户、测试想法并做出更好的决策。
你具备商业意识，能够展示你的产品决策如何提升收入、客户留存率或定价等方面。你也能够自信地与工程团队合作，将复杂的技术概念转化为清晰的客户和业务价值。
在高级职位上，你将承担更多责任，塑造我们在慈善产品套件中的CRM策略；而在产品经理职位上，你的主要职责是负责CRM产品并为更广泛的战略做出贡献。
日常工作中，你将：
· 负责CRM产品的愿景、路线图和商业表现，专注于客户价值、收入和留存，同时协助塑造我们在慈善产品套件中的整体CRM策略。
· 利用AI和数据发现并验证机会，包括研究、分析、原型设计和早期概念，将最优秀的想法转化为有价值的特性，帮助慈善机构更好地理解和与支持者互动。
· 与工程、UX、市场、销售和客户成功团队紧密合作，围绕明确的优先事项聚集团队，并将复杂的AI和数据机会转化为简单的客户和业务价值。
· 紧密关注客户和市场，使用
查看英文原文
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.
About you
You’re an experienced Product Manager who is comfortable taking ownership of a B2B SaaS product, from product strategy and roadmap through to commercial results. You combine strong product thinking with a hands-on approach to AI and data, using both to understand customers, test ideas and make better decisions.
You’re commercially minded and can show how your product decisions have improved areas such as revenue, customer retention or pricing. You’re also confident partnering with engineering teams and turning complex technical ideas into clear value for customers and the business.
At Senior level, you’ll have greater responsibility for shaping our CRM strategy across the charity product suite, while at Product Manager level, your primary focus will be owning CRM product and contributing to the wider strategy.
Day-to-day, you will:
- Own the product vision, roadmap and commercial performance for CRM product, focusing on customer value, revenue and retention while helping shape our wider CRM strategy across the charity product suite.
- Use AI and data to discover and validate opportunities, including research, analysis, prototypes and early concepts, turning the strongest ideas into valuable features that help charities better understand and engage their supporters.
- Work closely with Engineering, UX, Marketing, Sales and Customer Success, bringing teams together around clear priorities and translating complex AI and data opportunities into straightforward customer and business value.
- Stay close to customers and the market, using research, product data and industry trends to understand fundraising teams, identify strategic opportunities and prioritise the work that will have the greatest impact.
Your skills and experiences might also include:
- Experience working with fundraising or CRM products, ideally with an understanding of the UK charity sector and areas such as GDPR, consent, Gift Aid, regular giving and supporter data.
- Experience bringing AI-enabled capabilities to market, such as predictive insights, intelligent automation or other practical applications of AI.
- Experience working with connected products and data, including data integrations, unified customer or supporter views, or broader product portfolio strategies.
- Experience in a scale-up or smaller business environment, where you have taken broad ownership of a product and balanced strategic thinking with hands-on delivery.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
Let’s make a difference together.
Love Work. Love Life. Be You.
Originally posted on Himalayas