Night Auditor
这是一个远程位置。夜间审计的具体职责 ▪将所有游戏收入和奖励送到客户账户；▪向客人赠款，以及非收入赠款和折扣送到帐户；▪日终过程包括但不限于收取客人的支票，验证和提交，收入中心财务报告，准备和完成的收入审计以确保 Micros POS 和 Fidelio 之间的发布信息完整性，邮政人员抵免账户，目的地每天余额审计，场计数和最终审核文件分配给部门负责人和首席购物主管；▪向账户发送船上信用金并处理由安宁度数据库的保险员或首席购买者发出的额外信用金，邮件进行拍卖费用。目的地退款；▪确保信用卡路由通过接收，分类，审计和档案进行正确竞争；▪邮件艺术拍卖费用，目的地退还费用；接待具体义务 ▪应对客人的请求；▪电话费用；▪根据需要提交评论卡数据和其他行政职责；登陆和登陆费用 （客人登记）; ▪确保随时提供足够的印刷材料；▪ 记录客户问题在接待机日志中，确保后续完成；▪通过客人的询问有关登机账号，设施，船上信用费等等等等；▪参加前台会议；▪每天对所有接待机的记录进行追踪；▪完整的巡航档案和开始巡航文件按照助理经纪人提供的指导方针准备好.▪执行监督员要求或 SOP 手册列出的其他所有职责；o 负责设置客户帐户，现金支付和客户账户查询；o 向客户提供美元和外汇服务；o 向外国货币账户支付提款和引领；o 安全 A 根据监管人员要求，执行所有其他职责。原始地发布在喜马拉雅山
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This is a remote position.
Night Audit Specific Duties
▪ Post all gaming revenues and prizes to guest accounts;▪ Post guest gratuities, and non revenue gratuities and discounts to accounts;▪End of Day processes including but not limited to guest check collection, verification and filing, revenue centre financial reports, prepare and complete income audits ensuring integrity of postings between Micros POS and Fidelio, post crew discounts to allowance accounts, destinations daily balance audits, casino counts and distribution of final audit papers to department heads and Chief Purser;▪Posting shipboard credits to accounts and processing additional credits issued by Concierge or Chief Purser from Amenity Databases, post art auction charges and post destination refunds;▪Ensure credit card routings are competed correctly by reception, sort, audit and file;▪ Post Art Auction charges, Destination Refunds;Reception Specific Duties
▪ Attends to guest requests;
▪ Telephone duties;
▪ Comment card data entry and other administrative duties as required;Embarkation and debarkation duties (guest check-in);
▪Ensures sufficient amount of printed matters available at all times;
▪ Logging guest issues in front desk logs and ensures follow up completed;▪Passes on queries from guests regarding on board account, amenities, shipboard credits flights etc etc;▪ Attends front office meetings;▪Daily follow-up of all front desk logs;▪Completes end of cruise filing and start of cruise docs are ready in accordance with guidelines from assistant purser▪Performs all other duties as requested by supervisor or as listed in SOP Manual – Front Office;oResponsible for setting up guest account, cash payments and guest account queries;o Providing US Dollars and foreign currency exchange services to guests;o Providing Cash Advances and Foreign Currency Account Payments to guests;oSafe Audits daily and foreign currency audits;o Night Audit processes hereinbefore noted;o Accounting duties as instructed by Chief Purser;o Performs all other duties as requested by supervisor.
Originally posted on Himalayas