LX 项目经理
LX Project Manager
LX 项目经理 | 工作地点：加拿大（远程）| 全职
我们正在寻找一位经验丰富的高组织能力的 LX 项目经理，负责成功交付学习体验和业务转型项目。该职位负责全流程管理项目，确保交付内容符合范围、预算、时间表和质量标准，同时提供卓越的客户体验。
作为客户日常主要联系人，您将与内部团队和相关方紧密合作，推动项目成功，主动管理风险，并在项目全生命周期内确保客户满意度。
主要职责
- 按照 PMO 生命周期标准，从启动到收尾管理项目，包括启动会议、计划制定、执行、报告、回顾和项目收尾。
- 作为客户的首要联络人，确保沟通清晰、相关方参与度高并实现整体客户满意度。
- 制定并维护详细的项目计划、时间表、资源分配计划和交付里程碑。
- 应用已批准的 AI 驱动工具和数字解决方案，提升项目规划、报告、运营效率和整体交付效果。
- 在批准的系统中保持准确的项目文档和资料，包括 SharePoint 作为唯一真实来源。
- 管理项目财务，包括预算跟踪、预测、开票安排和财务报告。
- 识别并缓解风险、问题和依赖关系，同时确保适当的升级和变更控制流程。
- 编制高质量的状态报告、高管更新和项目文档，供客户和管理层使用。
- 确保项目交付物符合质量标准和合同要求。
- 组织经验总结会议和回顾，以支持持续改进。
- 在快节奏且不断变化的环境中有效管理多个并行项目。
- 建立并维护与客户和内部相关方的良好关系，以支持长期合作和重复业务。
任职要求
所需经验
- 商业、项目管理、学习与发展、教育、技术或相关领域的学士学位。
- 5 年以上项目管理经验，负责全流程项目交付。
- 具有与跨职能和地理分布团队合作的经验。
- 有成功管理客户项目的实际成果。
查看英文原文
LX Project Manager | Location: Canada (Remote) | Full-Time
We are seeking an experienced and highly organized LX Project Manager to lead the successful delivery of learning experience and business transformation projects. This role is responsible for managing projects end-to-end, ensuring delivery aligns with scope, budget, timelines, and quality standards while providing an exceptional client experience.
As the primary day-to-day client contact, you will collaborate closely with internal teams and stakeholders to drive project success, proactively manage risks, and ensure client satisfaction throughout the project lifecycle.
Key Responsibilities
- Manage projects from initiation through closure in alignment with PMO lifecycle standards, including kick-off, planning, execution, reporting, retrospectives, and project closeout.
- Serve as the primary liaison for clients, ensuring clear communication, stakeholder engagement, and overall client satisfaction.
- Develop and maintain detailed project plans, schedules, resource allocation plans, and delivery milestones.
- Apply approved AI-enabled tools and digital solutions to improve project planning, reporting, operational efficiency, and overall delivery effectiveness.
- Maintain accurate project documentation and artifacts within approved systems, including SharePoint as the source of truth.
- Manage project financials, including budget tracking, forecasting, invoicing schedules, and financial reporting.
- Identify and mitigate risks, issues, and dependencies while ensuring proper escalation and change control processes.
- Produce high-quality status reports, executive updates, and project documentation for clients and leadership teams.
- Ensure project deliverables meet quality standards and contractual requirements.
- Facilitate lessons learned sessions and retrospectives to support continuous improvement.
- Effectively manage multiple concurrent projects within a fast-paced and evolving environment.
- Build and maintain strong relationships with clients and internal stakeholders to support long-term partnerships and repeat business.
Qualifications
Required Experience
- Bachelor's degree in Business, Project Management, Learning & Development, Education, Technology, or a related field.
- 5+ years of project management experience managing end-to-end project delivery.
- Experience working with cross-functional and geographically dispersed teams.
- Proven success managing client-facing projects in complex and fast-changing environments.
- Experience managing project budgets, forecasts, resource plans, and schedules.
Skills & Capabilities
- Strong project planning, organizational, and execution skills.
- Excellent stakeholder management and client relationship-building abilities.
- Exceptional communication and presentation skills.
- Strong analytical thinking and problem-solving capabilities.
- Ability to manage multiple projects simultaneously while maintaining attention to detail.
- Proficiency with Microsoft 365, SharePoint, and project management tools.
- Experience leveraging AI-enabled productivity tools to improve project outcomes.
- Strong risk management, change management, and decision-making skills.
Preferred Qualifications
- PMP, PRINCE2, Agile, Scrum, or equivalent project management certification.
- Experience within Learning & Development, Learning Experience (LX), Digital Learning, or Consulting environments.
- Familiarity with instructional design, learning technologies, or learning transformation projects.
Why Join Us?
- 100% Remote position within Canada.
- Competitive salary and comprehensive benefits package.
- Opportunity to work on impactful, innovative learning and transformation projects.
- Collaborative and inclusive global team environment.
- Professional development and career growth opportunities.
Interested? Apply today and help deliver exceptional learning experiences that make a lasting impact.
Originally posted on Himalayas