Associate SMB Account Manager
关于职位 我们正在寻找一个详细的和熟悉的工资联席账户经理，以管理和执行多个州内的准确及时的工资服务。这个角色作为分配客户的主要联系点，确保工资运营符合联邦，州和当地法律。理想的候选人将有多个州的工资处理，税收申报和工资合规方面的经验，具有强大的客户沟通和解决问题的技能。每天，你将... · 为分配客户组合的主要工资联系方式提供工作机会。· 处理与工资表相关的行动，包括状态变化，分离，税收变化，扣除和直接存款 ·申请并维护国家和地方保留身份证；根据规定变更要求更新率 ·确保工资表准确地及时进行处理，包括定期工资，加班时间，奖励，提示和其他溢价支付 ·按照工资指南和合规要求审查，验证和协调工资表数据 ·提供清晰及及时回应客户对工资表，政策和福利相关的主题的询问 ·管理多个州的工资表流程，并确保遵守不同司法管辖区要求 · 维护和更新员工薪资记录和文件 · 支持年终薪资活动，包括 W-2/1099发行和合规报告 · 准备并提交季度和年度薪资税表格；必要时处理修改申报表。· 向客户分发联邦和州的薪资申请，并回答相关询问。·了解和促进有关薪资服务，如劳动者赔偿报告和计时系统。·解释和处理各种收入和扣除，包括补贴，福利和退休缴纳要求资格。· 3年以上经验在薪资处理中，最好是在多个国家环境下进行工作。· 资本学士学位或类似领域的经验 · 强大的联邦，州和地方工资规则实操了解 · 雇主账户注册经验 （例如：国家持有权，SUI）· 提交和修改季度/年度工资税表格 （如941年，940年等级）·熟悉 ADP,Paychex,Gusto 等工资平台和系统 · 优秀的书面和口头沟通技能 · 高水平
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About the Role
We are seeking a detail-oriented and knowledgeable Payroll Associate Account Manager to manage and execute accurate, timely payroll services across multiple states. This role serves as the primary point of contact for assigned clients, ensuring payroll operations are compliant with federal, state, and local laws. The ideal candidate will have experience in multi-state payroll processing, tax filings, and payroll compliance, with strong client communication and problem-solving skills.
Day to day, you'll...
- Serve as the primary payroll contact for a portfolio of assigned clients
- Process payroll-related actions, including status changes, separations, tax changes, deductions, and direct deposits
- Apply for and maintain State and Local Withholding IDs; update rates as required by regulation changes
- Ensure payrolls are processed accurately and on schedule, including regular wages, overtime, bonuses, tips, and other premium payments
- Review, verify, and reconcile payroll data in accordance with payroll guidelines and compliance requirements
- Provide clear and timely responses to client inquiries on payroll, policies, and benefits-related topics
- Manage payroll processes across multiple states and ensure compliance with varying jurisdictional requirements
- Maintain and update employee payroll records and documentation
- Support payroll year-end activities, including W-2/1099 issuance and compliance reporting
- Prepare and file quarterly and annual payroll tax forms; process amended returns when necessary.
- Distribute federal and state payroll filings to clients and respond to related inquiries
- Understand and facilitate related payroll services such as workers' compensation reporting and timekeeping systems
- Interpret and process various earnings and deductions, including garnishments, benefits, and retirement contributions
Required Qualifications
- 3+ years of experience in payroll processing, preferably in a multi-state environment
- Bachelors Degree in Accounting or Finance or experience in a similar field
- Strong working knowledge of federal, state, and local payroll regulations
- Experience with employer account registrations (e.g., state withholding, SUI)
- Experience filing and amending quarterly/annual payroll tax forms (e.g., 941, 940, state equivalents)
- Familiarity with payroll platforms and systems such as ADP, Paychex, Gusto, or similar
- Excellent written and verbal communication skills
- High attention to detail and strong organizational skills
- Ability to manage multiple client accounts and deadlines effectively
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$21.59 - $32.40/Hr.Originally posted on Himalayas